Tim Hortons image

Tim Hortons

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Bakery Donut shop

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches. People often mention service, time, staff, drive, minutes,


Address

102 Chem. Saint-François-Xavier, Candiac, QC J5R 4Z5, Canada

Website

locations.timhortons.ca

Contact

+1 450-845-7579

Price rating

$ $$$

Rating on Google Maps

3.60 (352 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 5 am to 7 pm
  • Thursday: 5 am to 7 pm
  • Friday: 5 am to 7 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 5 am to 7 pm
  • Tuesday: 5 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: service (14) time (7) staff (6) drive (6) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Emile F. 5 years ago on Google
    No idea where the nice comments come from. By far consistently the worst service at a Tim Hortons restaurant. They get the order wrong 50% of the time and they dare be passive agressive about it. One of the staff seems to just not have the skills to work in any service job and the rest have the worst attitude possible throughout service. Get it right. Your job is not that hard.
    2 people found this review helpful 👍

  • 2/5 Al V. 6 years ago on Google
    Slow service because staff spends more time talking to each other instead of serving me the customer! Soup was cold by the time it got to me. The manager kept yelling and degrading another employee instead of giving proper training. Will make the detour to the Tim's in Delson from now on.
    2 people found this review helpful 👍

  • 1/5 Felix L. 1 year ago on Google
    They chat with customer in front, who twice after their first purchase decide for something else and the staff pass them ahead of me. Chat and take their time, no sense of speed in a “fast” food. Inside counter is closed half the time without any indication of when it’s open and when it’s closed. Slow service and regular mistakes. Go to the McDonald’s across the street. Edit : they keep not giving me extras which I pay for. Not just once. Regularly. To the point where I don’t want to ask for extras and pay. Or I don’t want to go there anymore. Cream cheese is 1$. Bacon is 1$. These mistakes add up. In the end, it’s robbery and they owe me a lot.
    1 person found this review helpful 👍

  • 3/5 Patrick G. 2 years ago on Google
    Super slow. But got the order right

  • 5/5 Pierre L. 8 months ago on Google
    Small but fast service

  • 5/5 John L. 10 months ago on Google
    Exceptionally friendly staff at this one. Thank you guys!

  • 5/5 Gali Z. 1 year ago on Google
    So far I’ve had good experiences at their drive through. Friendly and quick service.

  • 2/5 Jake M. 10 months ago on Google
    First, let me be clear that the service I’ve received has been pretty good all around. The problem with this Tim’s are the extremely limited hours that are constantly fluctuating. I’d say that it’s due to staffing, but I can’t be sure of that when the Tim’s a few minutes away in Delson is open much later and 7 days a week compared to this one. Kinda baffled. Also, Tim’s corporate really needs to come up with a better translation and differentiation for Chocolate Dip and Chocolate Glazed. In French, they’re basically the same which leads to incorrect orders often.

  • 1/5 Adam L. 1 year ago on Google
    20 minutes in drive through with 6 cars in front of mine.

  • 1/5 Andrei B. 1 year ago on Google
    Honestly, one of the worst Tim Hortons I have ever been to. Where to start.. 1. The drive-through takes a while so if you're in a hurry, forget it. 2. Front door is almost always locked and they blame it on the lack of employees. The Mcdonald's right in front does not have that problem so... 3. Food quality is decent but there are always shortages and/or they take forever to get ready. Honestly, I go to a Tim Hortons on the other side of Costco every time because this one is just terrible.

  • 2/5 Thierry B. 1 year ago on Google
    It’s so frustrating to systematically arrive in Quebec at closed Tim Horton with only “Drive In” service with three kids (who really do what they can… hey, they just have 16 most of the time) to manage the place! Come on Tim Horton… stop taking systematically the COVID and the lack of staff as excuse ! The McDonal just in front was open ! Take your decision and manage thing to come back to normal service, or Canadian will just abandon your brand !

  • 1/5 Derek A. 6 years ago on Google
    Service inside is RIDICULOUSLY SLOW.....amateur running this one. Store manager is just as lost. I waited 10 minutes for a grill, after waiting in line order for 10 minutes to order. There were 2 people ahead of me! Drive through isn't much better. Too bad, it's nice inside and is well located.

  • 2/5 Zandy 2 years ago on Google
    It took me 20 minutes to get a tea and timatin. There was no one else inside and only one car in the drive-thru. It was 5:25 pm when I got there and leave at 5:46 pm. They only had two young people without any supervisor around.

  • 2/5 Chantal C. 1 year ago on Google
    This one, almost every 2 weeks, the ice capp machine is broken. But the staff is very nice

  • 3/5 REEK 3 years ago on Google
    Food is ok, nothing more

  • 1/5 Silvia N. 3 years ago on Google
    Today we wait 15 minutes in the drive in and nobody was serving us, because they said they can see us. Very bad service

  • 5/5 Diane R. 3 years ago on Google
    Great service!

  • 4/5 cegupi01 3 years ago on Google
    Only drive thru

  • 1/5 Frank X. 2 years ago on Google
    Worse drive trough service ever, it just took me 30 min to get a cofee

  • 1/5 Jeremy 3 years ago on Google
    When they are not locking the door while in open hours, the service is actually great. Way too frequently, front door is locked and drive through is the only thing serving, without any notice of some kind


Call +1 450-845-7579 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()