2/5 Rue E. 1 year ago on Google
I
was
very
disappointed
with
this
hotel.
It's
beautiful,
the
design,
furnishings,
artwork
etc
is
spectacular,
inspiring
and
has
the
wow
factor.
However,
it's
style
over
substance,
which
would
be
fine
were
it
not
so
expensive
to
stay
here!
The
first
room
I
stayed
in
had
a
private
pool
which
was
fabulous
-
but
the
room
itself
was
very
dark
and
there
was
no
sun
on
the
pool
at
all,
which
I
think
should
have
been
made
clear.
It's
beautiful
but
not
functional
-
it
was
more
like
having
a
giant
bath
tub
than
a
private
pool
as
you
can't
sit
out
by
it.
Then
there
was
a
mix
up
with
my
booking
-
at
their
end
-
and
I
was
contacted
pre
arrival
to
ask
if
I'd
mind
moving
to
a
second
room
for
my
final
night
of
a
3
night
stay.
Not
great,
but
I
agreed
because
at
that
stage
it
was
really
my
only
option
-
and
mistakes
happen
-
I
figured
they'd
look
after
me.
They
did
not!!
The
transfer
to
the
second
room
was
handled
badly.
I
had
to
check
out
of
the
first
room
at
10am
and
couldn't
get
into
the
new
room
until
2pm
-
but
I
paid
full
price,
so
I
ended
up
with
several
hours
with
no
room
(on
top
of
the
hassel
of
unpacking,
re-packing
and
unpacking
again)
having
paid
for
a
3
night
stay.
There
was
no
consideration
of
the
fact
this
was
their
mistake,
not
mine.
When
I
eventually
got
to
the
new
room
there
was
no
pool
access
at
all.
This
had
not
been
made
clear.
I
knew
there
was
no
private
pool
but
I
had
no
idea
that
meant
no
pool
at
all!
There
was
no
mention
in
the
request
to
change
rooms
that
this
meant
no
pool
access.
If
this
was
a
budget
or
mid-range
hotel
I
wouldn't
mind
these
things
-
but
this
is
an
expensive
luxuary
boutique
hotel.
They
described
the
second
room
as
The
Grand
Suite
-
but
its
actually
smaller
than
the
Pool
suite,
and
it's
not
a
suite
at
all,
it's
just
a
double
room.
I
have
been
SO
disappointed.
The
rooms
are
beautifully
designed
-
but
they
are
dark,
and
whilst
the
seating
looks
great
it's
not
comfortable
all!
It's
all
style
over
substance.
This
hotel
prides
itself
on
their
curated
music
in
every
room,
but
it's
nothing
special,
you
get
the
same
music
everywhere
in
Canggu,
and
after
a
while
I
had
to
switch
it
off
as
it
just
got
annoying!
For
the
price
you
pay
here
I
DO
NOT
recommend
it!
Finally,
the
reviews
I
read
before
booking
were
all
about
the
great
vibe.
There
was
ZERO
vibe!
The
bar/restaurant
were
empty
most
of
my
stay.
I'm
sure
this
is
due
to
COVID,
and
I
feel
terrible
for
them
that
this
has
happened.
However,
most
of
the
bars
around
are
thriving,
full,
great
atmosphere
-
The
Slow
was
empty.
Something
just
didn't
feel
right,
it
suggests
there
is
a
bigger
issue
at
this
place.
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