2/5 Holly 5 years ago on Google
Clean
(except
foul
smelling
bathrooms)
Unsatisfactory
service
(certain
rude
staff
members)
Excellent
amenities
Great
poolside
view
Me
and
my
best
friend
stayed
here
for
4
nights.
Based
on
the
reviews
and
the
photos
of
this
hostel
we
thought
it
would
be
an
excellent
choice.
And
in
some
aspects
it
was.
The
amenities
are
great
and
the
hostel's
aesthetics
is
beautiful.
Our
issue
was
with
the
service.
When
we
arrived
in
the
room
we
noticed
only
some
beds
had
curtains.
Many
people
had
complained
about
this
and
the
staff
assured
us
that
they
would
be
getting
curtains
the
following
day,
but
never
did
during
our
4
night
stay.
This
was
irritating
because
only
some
people
were
given
privacy
and
others
not.
Canggu
is
known
best
for
surfing
and
nightlife.
Most
of
the
bunkmates
in
my
room
slept
in
until
9
or
10.
We
all
agreed
that
the
most
disruptive
part
of
our
stay
was
the
cleaning
staff
coming
in
the
room
5-6
times
in
the
morning
from
8:30
am
and
on.
There
would
begin
cleaning
and
having
loud
conversations
with
each
other
and
woke
us
all
up.
This
is
not
a
good
sign
when
my
bunkmates
were
more
respectful
of
not
waking
me
than
the
hostel's
own
staff.
Every
morning
we
were
woken
up
form
them
coming
in
and
out.
This
gave
us
girls
no
time
to
feel
like
we
could
comfortably
change
clothes
in
the
morning.
Some
mornings
when
we
are
getting
ready
they
would
ask
us
to
get
out
of
the
bed
so
they
could
change
it.
Every
other
hostel
I
have
stayed
at
has
a
cleaning
time
around
1
pm
where
the
cleaning
staff
come
by
and
make
the
beds.
But
Kosone's
approach
to
a
cleaning
service
was
disruptive
and
disrespectful.
Another
complaint
about
the
service
was
in
the
cafe.
Myself
and
many
friends
we
had
spoken
to
agreed
that
we
had
encountered
a
staff
member
with
a
negative
attitude.
(One
friend
mentioned
a
communication
error
due
to
the
language
barrier,
resulting
in
the
staff
throwing
the
bill
down
on
the
table
so
they
they
could
pay
and
leave.
The
hotel
itself
was
very
clean
however
the
bathrooms
all
smelled
horrible.
Overall
our
experience
was
good
but
myself
and
many
others
agreed
that
the
hostel
staff
were
not
very
welcoming,
as
many
other
hostel
experiences
have
been
for
us.
Our
interactions
with
some
staff
were
great,
but
service
and
communication
is
definitely
something
they
need
to
work
on.
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