Bali SUN Tours image

Bali SUN Tours

Tour operator Tour agency Sightseeing tour agency

One of the Most Reviewed Sightseeing tour agencies in Padangsambian


Address

Jl. Gunung Talang Jl. Graha Asih No.B 9, Padangsambian, Kec. Denpasar Bar., Kota Denpasar, Bali 80117, Indonesia

Website

www.balisuntours.com

Contact

+62 819-3610-9809

Rating on Google Maps

4.80 (401 reviews)

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Working Hours

  • Friday: 7 am to 10 pm
  • Saturday: 7 am to 10 pm
  • Sunday: 7 am to 10 pm
  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm
  • Wednesday: 7 am to 10 pm
  • Thursday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: tour (47) Bali (42) driver (39) great (28) guide (25) time (24) good (23) recommend (17) trip (15) service (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Carine A. 4 years ago on Google
    I’m fuming!!!! 1hr late. Totally unacceptable....... We were just getting up to go back to our room then the driver comes up to my husband. I said to the driver your 1hr late. He said I dunno. NO APOLOGIES!!!!! UNACCEPTABLE. Totally unprofessional too. If I could give a lower star than 1 STAR I would. I definitely wouldn’t recommend this tour. We’re on the way there now. I’m so fumed, it’s ruined the experience for me....
    2 people found this review helpful 👍

  • 5/5 Stephen S. 1 year ago on Google • 283 reviews
    Bali Sun Tours Great service, great tour, and excellent day out. On a week in Bali mainly devoted to resting and relaxation we wanted one day to see more of the island and among a slew of similar tours picked this because of the reviews and price. Communications were fast, and clear, the driver was waiting for us outside the hotel, and took us everywhere we wanted to go in a pretty efficient fashion in a decent car. He spoke very good English, took us to a good place for lunch (not included in the fare), and didn’t react at all when we decided late on to do the full experience at the water temple and had to pay for the offering and change into robes, stretching out the end of the trip (we made up for it with a decent tip). Throughout the day he gave us great information about Bali, its people and culture, and added enormously to the enjoyment of the sites we visited. There was nothing unusual, or unique about this trip, but for first timers it did everything we needed – waterfall, rice terraces, temples, monkey forest etc. As always there was the obligatory stops at the batik/silverware/coffee places, but these were actually quite interesting, especially the coffee place. There was no pressure to purchase and they didn’t take up too much of the day. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Jake H. 1 year ago on Google
    We went snorkeling and to the waterfalls with Wayan today. He was an absolute legend we had a great day!!!
    2 people found this review helpful 👍

  • 2/5 Y D. 6 months ago on Google • 34 reviews
    The driver took me several places but some of them weren’t not on my request. I decided to use this the company because they accepted my plan and request …. So what could I do when the driver came in the morning and told we can’t really make it? Expected more professional explanations at the historical venues too. The driver was nice and friendly though, I feel that you can have better service.
    1 person found this review helpful 👍

  • 5/5 TREFLE M. 4 years ago on Google
    (Translated by Google) Superb agency with which we have to book a full day. 2 hours of individual quad + lunch + 2 hours of rafting and the guy who comes back to the hotel and then brings you back The staff was lovely, very attentive. We even had to move our activity because my spouse was sick, they accepted without extra charge! I recommend with eyes closed (Original) Superbe agence avec laquelle nous avons réserver une journée complète. 2h de Quad individuel + lunch + 2h de rafting ainsi que le chaiffeur qui vient vous recuperez à l'hotel et vous ramene ensuite Le personnel était adorable, très a l'écoute. Nous avons même dû déplacer notre activité car mon conjoint était malade, ils ont accepté sans frais supplémentaire ! Je recommande les yeux fermés
    1 person found this review helpful 👍

  • 5/5 kevin a. 1 year ago on Google
    My wife and I had a honeymoon trip in Bali for 7 days and during that time we have been hiring car + driver from Bali Sun Trip. We had a great time with driver Yanik, who are very friendly, good guide, and have a great driving skill. The Admins are also very responsive, quick reply and accomodating our requests. Definitely will use again when coming back to Bali!
    1 person found this review helpful 👍

  • 1/5 Young B. 4 years ago on Google
    Picked us up at 6:30 am and got to the dock a little after 7 am but boat wasn’t leaving till 9 am. That is a long long wait and a time waster. Also the boat ride was more like 50 minutes rather than the 30 min in the description and it was very very rough. If you have an motion sickness, avoid at all cost.
    1 person found this review helpful 👍

  • 5/5 Tay Jin C. 1 year ago on Google
    We booked a tour through Klook, and thoroughly enjoyed our custom day trip with our driver Adi - not only was he informative, he was also really accomodating and made recommendations to our schedule to ensure that we covered everything we wanted to. 6 stars!!
    1 person found this review helpful 👍

  • 5/5 J Y. 1 year ago on Google
    Great and flexible tour provided by I Wayan Sudarsana. The team were great in communicating and very fast response time. The tour itself was amazing and tailored to whatever we liked and Wayan was great in keeping his energy high throughout the day and always with a smile. Thank you personally for this we thoroughly enjoyed your service and will recommend
    1 person found this review helpful 👍

  • 5/5 Michael T. 1 year ago on Google
    Very puncture driver made my day as my daughter was getting excited and we did not have to wait too long. The ATVs were good and well maintained and the waiting area has a good waiting area for the rest of the guest who did not arrived on time. The 2 guide were relentless in making our trip fun and even found a Durain for my daughter and me. One of them says he is Pak Helen and he is very professional in what he is doing. The driver Pak Agong on the way back saw that my daughter did not ate well and offered to bring us to a pizza place for take away which made her day!
    1 person found this review helpful 👍

  • 1/5 James M. 4 years ago on Google
    Appalling company to book a tour from. Booked a tour for family of six, company was 50 minutes late to pick us up. Missed the 8.30 boat to Gili islands because of this. Upon arrival to island we were told we could not do the two arranged stops on the snorkel tour and had to pick one. We were rushed on to the incredibly dangerous jetty with no lifejackets, carrying a snorkel in one hand and flippers in the other. There were only two staff members helping over ten people on the jetty. The whole experience was so rushed my sister was told to jump to the next jetty where she fell, hit her head and got trapped under the water as the jetty’s closed over. She was trapped underwater, unable to breath for almost ten seconds. I had to jump in to drag her out. Her head was gushing with blood and she could not breath. My entire family were in hysterics crying and the staff member who worked for company named Kevin, told us he did not know what to do. We did not complete any snorkeling or cycling as per itinerary as we ended up needing medical attention. The company have zero consideration for health and safety. They put us on three and a half hour slow boat home when we were sold the fastboat. Arrived in Bali then we were told it would be a three and a half hour bus journey home (this should have taken 1.5hrs) Company refusing to listen to issue, they refusing to refund. They lied about refund and now they are trying to ignore my attempts to contact them. DO NOT BOOK if you want to keep your family safe. Staff have no training to support guests on the jetty. We lost a pair of Birkenstocks, expensive jewellery, and it was just the most traumatic experience my family have been through. Genuine near death experience due to untrained staff.
    1 person found this review helpful 👍

  • 5/5 Hilary F. 4 years ago on Google
    We loved Bali Sun ATV tour. The guides were very helpful and the tracks were great fun. Our driver Beno was very helpful, arrived right on time and kept us safe on the Bali roads. He told us lots about the places we were travelling through and made our tour really enjoyable. Thanks!
    1 person found this review helpful 👍

  • 5/5 Ced 2 years ago on Google
    We hired a private car rental with driver through Klook. Our driver Agung Wah was excellent beyond compare, going above and beyond many times to ensure we had the best experience possible in Bali. He knows many good spots in Bali and almost all of his recommendations were superb - activities, sightseeing spots, restaurants, and massage. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Alexandre R. 4 years ago on Google
    (Translated by Google) Great scuba diving in Tulamben accompanied by the great guide named Baron. The theoretical instructions were very good, and in practice Baron showed kindness, respect and a lot of humor to the customers. Allow 10h, with a driver who will pick you up at the hotel, and drop you at night. For 2 dive twice 35 minutes of diving, with lunch and bottle of water, provide 161 € for two people. (Original) Superbe plongée sous marine à Tulamben accompagnée du super guide prénommé Baron. Les instructions théoriques étaient très bien, et dans la pratique Baron fait preuve de bienveillance, de respect et à beaucoup d'humour auprès des clients. Prévoir 10h, avec un chauffeur qui vient vous prendre à l'hôtel, et vous dépose le soir. Pour 2 plongée deux fois 35 minutes de plongée, avec déjeuner et bouteille d'eau, prévoir 161€ pour deux personnes.
    1 person found this review helpful 👍

  • 5/5 Fuyam Tourist Home拉拉山民宿 �. 5 years ago on Google
    Highly recommend Bali sun travel , That I booked the diving tour by them and Everyone is perfect. Especially the driver -Lisa . He picked me up at hotel and even early arrived the hotel . And he also bring the simple breakfast for me, that’s really sweet and thoughtful. Car is very clean and comfortable . Good driving skill If you need a friendly and honestly driver in Bali , you could make the reservation from the travel agent. You won’t regret it .
    1 person found this review helpful 👍

  • 5/5 G Y. 1 year ago on Google • 113 reviews
    Our tour guide for the day (Ardi) commands a superb grasp of English - he’s a really fluent speaker of the language, and it was a joy having him with us on various parts of our day tour. His jokes brighten up our day, in addition to the great photos that he took for us. He is also an excellent navigator of the difficult traffic situations in Bali roads. Would highly recommend him as your tour guide if you have a choice! 👍

  • 5/5 Murray S. 3 months ago on Google • 69 reviews New
    Exciting, muddy, fun, great day out!!

  • 5/5 C T. 1 year ago on Google • 68 reviews
    We had an awesome time riding the ATV throughout mixed terrains in the forest and through water 🤩 The whole activity was very organised. We booked the experience via Klook and it included transport to and from the venue, some casual buffet food after the activity, lockers, OK toilets and OK showers (very rustic showers do not expect much but they did provide towels!). They also provide Wellington boots for you to wear as well as helmets and a gopro mount if you need. The guide will carry a waterproof bag so if you need to bring your phones / valuables with you he will carry them in the bag. Some water was also provided mid way through the activity. The guide was super experienced and helped us any time we had gotten stuck throughout the trails. Photography and videography is also provided with a cost. Would like to specially mention our driver Cokdjambe for taking us to more places after the activity and waiting for us whilst we eat lunch to transport us home. Will definitely come back to do this activity with more friends next time ☺️

  • 5/5 Juannah A. 4 months ago on Google • 51 reviews
    Booked via Klook and directed me to this agency. I got the combo solo atv and rafting. Highly recommend the driver (MADE EKA), the rafting instructor (BIMA) and the atv team. Everyone should do ATV it’s the most fun i had in Bali

  • 5/5 Kunwarbir S. 1 year ago on Google • 51 reviews
    Had booked a full day Ubud tour experience via Viator and was pleasantly connected with Oka .from Bali Sun Tours. Tourist spots are usually great but it's the people and their stories that make a difference. Oka was fantastic today. We had a great time travelling around Ubud and other parts with some lovely company and conversation. My best regard. I think Oka is the best tour guide in all of Bali.

  • 5/5 Richard H. 1 year ago on Google • 29 reviews
    I booed a day Bali tour via KLOOK app for Feb 08 tour, the tour guide (also day tour driver ), called Yanik, very nice, humour and professional on his job. He picked me up on time, even 30 mins arrival in my hotel at 08:00, my tour begins at 08:30, as shown on klook. He explained very detailed information for this day tour, we looks like old friends, laughing on the car, share many funny topics. Every spots he introduced a story or history for you, so it will be easy to know every new sightseeing place. It is awesome to know this good driver, so anyone make a Bali tour reservations, you can ask travel agency, you préfer this guy to be your driver, because it is best option for your unforgettable travel experience. If you feel his tour service is good, do not forget give him the tips for his service bonus.

  • 5/5 regine s. 1 year ago on Google • 29 reviews
    Much thanks to Pong for bringing us to such beautiful places, and being such an amazing guide! We booked an Ubud Tour with Klook (Bali Sun Tours) and we couldn't have asked for a better guide. Pong speaks good english, is humorous, and kept us well engaged throughout the entire tour.

  • 5/5 Lare G. 5 months ago on Google • 26 reviews
    top rated

  • 5/5 Pakhriani Wijaya s. 5 months ago on Google • 16 reviews
    An entertainment place suitable for healing

  • 3/5 ARNIA KIN SIDIKALANG ORIGINAL COFFEE JBS P. 5 months ago on Google • 13 reviews
    Good and make life better ..... anywhere spot ... and good service.

  • 5/5 Tuchfa T. A. 5 months ago on Google • 11 reviews
    Best

  • 5/5 Codie S. 4 months ago on Google • 3 reviews
    Great tour and great transport option! The water rafting and ATV ride was so fun, and our driver, Dewa, was friendly, knowledgeable, safe and on time! We had a great time.

  • 5/5 Gadis N. 4 months ago on Google • 3 reviews
    Good

  • 5/5 Ben L. 1 year ago on Google
    Our driver Astama provided an amazing service for us during our recent booking with Bali Sun Tours through Klook for a snorkelling trip to Blue Lagoon (Padang Bai). Astama was at the hotel for our pick up on time and the car was extremely clean, comfortable and the drive to Padang Bai from our hotel in Nusa Dua which took 1.5 hours felt extremely smooth and quick. Astama gave us a lot of insights into the Balinese life and was our pseudo tour guide on the 3 hours to and fro. He was on standby to leave with us once we finished for the day. We also had a lot of fun snorkelling at Padang Bai, with plenty of time in the water, friendly and fun guides who will allow you up close to fishes and show you Clown fishes, Murray eels. Sadly we didn't see the turtle! Thank you Astama, and also the snorkelling team for a wonderful day out. I highly recommend requesting for Astama as your transport operator and guide when you visit Bali as he is extremely friendly and warm hearted to all visitors to this lovely island.

  • 5/5 AR B. 1 year ago on Google
    During our trip in Bali, our family spent the day in Ubud guided by Bali Sun Tours and our amazing guide Gede. Gede went above and beyond and took a personalised approach to make sure we had an incredible day. The white water rafting was not only a highlight of the day but of the trip with breath taking scenery.

  • 5/5 Rose C. 1 year ago on Google
    I booked a private driver via Klook and got connected with Beno. Beno arrived before the scheduled time and was very professional. I had a planned itinerary but he was very helpful in giving me feedback and making adjustments along the way. I thoroughly enjoyed spending half my day with Beno that I booked another full day with him. He's a great driver and a very helpful guide! Highly recommend him!

  • 5/5 Addison 1 year ago on Google
    My driver was Jun and he was informative, kind, patient, and knowledgeable about all the places we went to. He helped us understand the temples, gates, and palaces around us and was always flexible when we wanted to take a picture on the roadside or some food.

  • 5/5 William M. 1 year ago on Google
    Had an awesome day out. Got to see the best of Ubud. Guide, Made Kepo, was incredible. Had terrific English was allowed him to engage in banter with us. Could not think of a better day to end with a waterfall. (From Australia)

  • 5/5 Giuseppe L. 4 years ago on Google
    (Translated by Google) Top service! Quadtour booked ... were picked up at the hotel and drove to the location. The quad tour itself was awesome and really fun. All staff, as expected, have been very friendly! Of course they were brought back after the tour 😁 (Original) Top Service! Quadtour gebucht... wurden am Hotel abgeholt und zur Location gefahren. Die Quadtour an sich war der Hammer und hat echt spaß gemacht. Alle Mitarbeiter, wie erwartet, sehr freundlich gewesen! Wurden nach Abschluss der Tour natürlich wieder zurückgebracht 😁

  • 4/5 Rob S. 4 years ago on Google
    Pre ordered groupons in Australia for our tours, great price. First tour was blue lagoon snorkeling. They do 2 spots...first was lovely but the second had nothing to see. Then did water rafting at Ayung River. This was spectacular, best scenery...just beautiful. Downside are the steps in and out! 4 days later my calves still hate me, no good if you have bad knees etc issues otherwise it's a must. Tour group very professional.

  • 5/5 Maverick Z. 4 years ago on Google
    What an amazing day Gede was the absoulute best guide. I was travelling solo but being with him was like travelling with a friend. We had lunch and went where ever i wanted to. He is really awesome. And the booking was seemless. Loved it.

  • 5/5 Alexander G. 4 years ago on Google
    (Translated by Google) Good waitress and very good. Many new bike ... Thanks bali sun tours (Original) Bagus pelayannya dan sangat bagus. Motornya banyak yang baru... Terima kasih bali sun tours

  • 5/5 Beauty By A. 4 years ago on Google
    (Translated by Google) Thank u Bali Sun Tours has helped make our holiday memorable. With a friendly price plus Great service. See u next our holiday ,,,, (Original) Thank u Bali Sun Tours sudah bantu buat holiday kita berkesan. Dengan harga yang bersahabat plus Great service. See u next our holiday,,,,

  • 5/5 Patrick K. 4 years ago on Google
    Did the 10 hour Bali chauffeur/tour with Astika - he did a great job showing us around the island and explaining the local sights and culture. If ever back in Bali, we would certainly do again!

  • 5/5 Haidil A. 4 years ago on Google
    Snorkelling at Blue Lagoon. Had a great experience, was really satisfied with the view. The fishes were so colourful too. I would like to thank the guides for their extraordinary care and friendliness. Couldn't quite remember their names, but overall it was very satisfying.

  • 5/5 Doctor T. 4 years ago on Google
    Ubud day tour with BST is perfect

  • 5/5 Michael B. 4 years ago on Google
    Gede was our tour guide/driver for two days while we were in Bali. He was awesome- very helpful, spoke English VERY well, his car was clean and comfortable. He knew everything and taught us a lot and gave us ideas on what to do. 100 percent would recommend sun tours, especially if everyone that works there is as good as Gede. We might book one more time this weekend before we leave.

  • 5/5 lovelyarissa88 4 years ago on Google
    It was a very good adventure well organised and executed. Well done ! Everything was perfect, and I would have to say it was the vacation of a life time. All operator very nice. Thank you so very much for having arranged the magnificent trip we took!!

  • 4/5 Subia A. 4 years ago on Google
    Provide good services but pricey. One can easily get all for lower cost in the city.

  • 5/5 susanto s. 4 years ago on Google
    The experience was great. The places I visited were beautiful and there were a lot of time given for us to explore within each location. The locals tour guide/driver were extremely nice too, especially the driver, Gede , who also spend time sharing with us the history behind each locations and helped us took lots of really good photos.

  • 5/5 Raiza R. 4 years ago on Google
    Bali Sun Tour is the only tour guide that I really trust when in Bali. Many tours and very varied. As long as I follow the tour package, all the trips are very exciting and very enjoyable. When on vacation to Bali again, all I remember is a vecation package form Bali Sun Tour! Thank you Bali Sun Tour, see you on the next holiday!

  • 1/5 Putu S. 3 years ago on Google
    (Translated by Google) Great (Original) Mantap

  • 5/5 Saiful Q. 3 years ago on Google
    (Translated by Google) The crew is friendly (Original) Crew nya ramah

  • 5/5 Nyoman W. 3 years ago on Google
    (Translated by Google) On time, Professional, warm-hearted (Original) Tepat waktu , Profesional , ramah tamah

  • 5/5 Anisa R. 3 years ago on Google
    Really a good service!!!

  • 5/5 Chris Noyes s. 4 years ago on Google
    Best rafting, friendly service

  • 5/5 Jitto M. 4 years ago on Google
    Good service

  • 5/5 sarina c. 4 years ago on Google
    We had the most amazing day and experience on our Ubud private tour with I Made Yudana. He was friendly polite and funny and a all round great guy I highly recommend Bali Suntours and ask for I Made Yudana thanks again for a wonderful trip 👍

  • 5/5 Culi P. 4 years ago on Google
    Yoga is very very very good guide! he is very kind, handsome, funny, good driver! we have happy time in bali! we lucky people!~

  • 5/5 josh w. 4 years ago on Google
    Thank you Beno for showing us the beautiful sites of Ubud. English was very good car very clean and comfortable. Very knowledgeable of the sites all round great guide. See you next trip Beno

  • 5/5 bianca c. 4 years ago on Google
    Had a 5 star tour from Wayan Suparta!

  • 4/5 Robinson E. 4 years ago on Google
    good service and excellent itenary

  • 3/5 Carlie M. 4 years ago on Google
    Found “Bali Sun Tours” via the “Klook” app and was impressed by the ease of the booking system and communication. We were picked up on time in the Ubud area by the operator and underwent the “Lembongan Snorkelling Tour” (Package B). It does take a little while to get there, but worth it for all the lovely coloured schools of fish you see. All equipment such as the snorkelling mask, life jacket and flippers are provided. Note that the transfer boat ride getting to the island is quite rough and fast, so I would not recommend it for claustrophobic and or older fragile people because of this factor. The lunch was great (choice of noodles, rice or curry) and the views from “Panorama Point” and “Devils Tears” were quite impressive. Again, I want to express that this tour is really not suitable for older people, as the truck you ride in for the “land tour” is quite squashy, not enclosed (no seat belts!) and particularly hot if you are on the end seats. 3.5 stars overall.

  • 5/5 Linda E. 4 years ago on Google
    Had a great day with July today from Sun tours, a special day for my birthday. The pace was great, saw everything on the iteniery and more. Thank you July for your kindness and for looking after me so well.

  • 5/5 si T. 4 years ago on Google
    (Translated by Google) Excellent 20/20 (Original) Excellent 20/20

  • 5/5 Mirko Z. 4 years ago on Google
    It was a lot of fun and our driver Gilang took great care of us

  • 5/5 만두달리 4 years ago on Google
    We went on an atv tour in Ubud and the name of the pick-up driver was Made Astina. Thanks to him, I was able to travel the rest of my journey in Ubud comfortably and safely. I highly recommend. Made!

  • 5/5 Julie C. 4 years ago on Google
    Great day tour, and well informed tour guide. Great value for money. I highly recommend Bali Sun Tours!

  • 5/5 Tri J. 4 years ago on Google
    We booked water rafting thru them. Very well organise tours agency and recommended.

  • 5/5 Putu M. S. 4 years ago on Google
    Assistance to get you around bali in an affordable price

  • 5/5 Mary B. 4 years ago on Google
    We did the Ubud day tour and highly recommend this as a must do in Bali, with Bali Sun Tours. Our driver Putu Suaba, was fantastic. He explained all the history of all the sites we visited. He was very flexible with the amount of time we wanted to spend at each site. He never made us feel rushed and was happy to accompany us with all the sites.

  • 5/5 joe m. 4 years ago on Google
    Our Driver named Made Rai was an excellent driver who doubled as a tour guide for the entire day .He even payed for water on our trip when ours was finished .After spending the day with him we knew so much more about Bali and the different tours we did in Ubud .I highly recommend him as a driver .

  • 5/5 I Nengah A. 4 years ago on Google
    👍👍👍

  • 4/5 shuei t. 4 years ago on Google
    My friends and I were on our first trip to Bali together, booked under Teo Wan Yu Samantha. Our driver Dewa tried his best to provide recommendations and accommodate to our planned schedule, even though he didn't know we were staying at north bali to begin with, but the agency however, was a little less than expected when we tried to communicate through the email. Instead of calmly finding out the misunderstanding issue, they continued to be stern on their statement on certain things regarding the fees. But we had a good driver, so thank you Dewa.

  • 5/5 Izzac A. 4 months ago on Google • 1 review
    we booked a combo deal - white water rafting & atv’s which we absolutely loved. our driver DEWA booked through balisuntours picked us up from our doorstep and commuted us to each activity. he was super prompt with great information on bali. we couldn’t recommend DEWA enough (thankyou mate!) all the staff were extremely pleasant and great to talk at the activities as well. 👍🏽

  • 5/5 Shaunie Reilly f. 10 months ago on Google • 2 reviews
    We had the best day with our tour guide Justin. He was so kind, extremely helpful and patient! He made the trip very enjoyable and brought us to amazing places we hadn’t read about prior to the trip. Could not recommend enough! The best tour company in Bali ✨


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