McDonald's image

McDonald's

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention order, Kuta, service, staff, time, friendly, nice, chicken, busy, cream,


Address

Blok A No. 2, Pertokoan Kuta Square, Jl. Bakung Sari No.I, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonesia

Website

www.mcdonalds.co.id

Contact

+62 361 752226

Price rating

$$ $$

Rating on Google Maps

4.20 (3K reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: order (19) Kuta (12) service (12) staff (10) time (9) friendly (9) nice (8) chicken (8) busy (7) cream (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sohel Ibna S. 3 years ago on Google
    McDonald's Corporation is an American fast-food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. Best in taste and budget-friendly!!!
    6 people found this review helpful 👍

  • 2/5 Byron N. 1 year ago on Google • 142 reviews
    Chicken meal wasn’t very fresh and served at an unsatisfying room temperature. Rice was wet and not well made. Drinks were provided without straws or lids. This location is too busy and a wait time is longer than expected as patrons are asked to order only using the digital kiosks. Deeply unsatisfactory meal.
    3 people found this review helpful 👍

  • 3/5 Reza K. 1 year ago on Google • 435 reviews
    A busy as usual Mackie's! But the staff were friendly and warm.

  • 2/5 David Rivera (. 8 months ago on Google • 206 reviews
    Totally crowded! The workers are under constant stress! No wonder nothing works! They collect all the stuff made before behind the counter and try to figure out what belongs to whom! And the toilet looks like it's the public toilet of Kuta. The 2nd star is for not getting diarrhea!
    1 person found this review helpful 👍

  • 3/5 L K. 4 years ago on Google
    Star Fruit fizz drink was OK, though pretty sugary so I had to stop drinking too much of it :D. There was no ketchup which was a bummer, instead there was some spicy sauce, which tasted alright with fries (there were a lot of crispy fries, which is a huge plus). Cheese burger seemed a little dry and too "plain" to my taste and a lot different from what it's like in Finland. Also I couldn't find mayonnaises/sauces anywhere. I spent under 5€ on that meal and I didn't finish my food, because I only enjoyed the fries the most :D My friend liked her Big Mac though. Customer service was friendly. If you're looking for something quick and easy to eat, go here.
    2 people found this review helpful 👍

  • 5/5 Karina & Martin - W. 1 year ago on Google
    They are people trying to charge you for parking in front of Mc Donald’s. Don’t fall for their trap. And don’t forget to download their app to use deals. 🙂
    2 people found this review helpful 👍

  • 3/5 Mohammad A. 7 months ago on Google • 155 reviews
    Pretty small branch. Standard McDonalds menu as you'd expect. Small toilet which is shared between men and women. No baby change which was a pain. Not a lot of seating which can be frustrating as this is in a hot spot so gets very busy.

  • 4/5 Vas M. 4 years ago on Google
    Came here for a quick bite with the family. Happy to see they had a couple of kiosk screens to order from so you could take your time and go through all the menu options. Place was busy with limited seating and toilets were barely ok.
    1 person found this review helpful 👍

  • 1/5 Leisa “LMcBudget” M. 1 year ago on Google
    World's smallest "pie". VERY VERY disappointed. Utterly disgusting McDonalds !!!!!!! And it wasn't that nice either !!!
    1 person found this review helpful 👍

  • 1/5 Michael 1 year ago on Google
    The waitress doesn’t even understand what I want to order instead, she billed for expensive item even I’m trying to say that’s not what I want. She argued the rest of the amount is tax … it’s better to order in the kiosk at the entrance rather than at the waitress.
    1 person found this review helpful 👍

  • 1/5 Mark G. 1 year ago on Google
    Id give a zero if i could. The little outdoor ice cream shop is not staffed... then when waiting in line to order and finally get to the counter.. they tell me to go outside..... and of course nobody is staffing it. What a waste of time.. .. should not take 30 mins for an ice cream.. would have been faster to use gojek
    1 person found this review helpful 👍

  • 1/5 Ross S. 4 years ago on Google
    The girl at the soft serve ice cream counter (Rita) tonight was incredibly rude , ! I worked for McDonald's for over 10 years in Australia and I must say the service is now 0.She more interested talking with other customers .
    1 person found this review helpful 👍

  • 1/5 angga s. 3 years ago on Google
    (Translated by Google) There is no plastic, instead of offering tootbag or saying grandpa, even though I already know that I have a motorbike, it's already late too, orders a lot ... The manager is arrogant, I already know that I want to buy a tootbag, but I can't, the reason is that it's closed, and instead it's really hard and hard to do it when I arrive at the hotel room with difficulty carrying it, it turns out that there is something less than my order, I call you don't answer ... no one is capable of serving people buying, what else is the manager not giving a solution instead he is arrogant like eeq .... (Original) Sudah gk ada plastik bukannya nawarin tootbag atau bilang kek, padahal posisi udah tau saya bawa motor, udah malem pula, pesenan banyak... Managernya SOMBONG, udh tau mau beli tootbag malah kgk bisa, alesanbya tutup, dan malah nyusahin dan ngerjain banget pas udah sampe kamar hotel dengan susah payah ngebawa2nya ternyata ada yg kurang dari pesenan saya, ditlpon2in kagak ngangkat2 .. tolong bnget TUTUP AJA mcdnya karna pegawainya gk ada yg becus ngelayanin org beli, apa lagi managernya bukannya ngasih solusi malah sombong kayak eeq....
    1 person found this review helpful 👍

  • 5/5 muhammad r. 3 years ago on Google
    (Translated by Google) Small but still comfortable (Original) Kecil tapi tetap nyaman kok
    1 person found this review helpful 👍

  • 5/5 Charlotte R. 5 years ago on Google
    Good service and no sneaky staff who automatically charge you the biggest menu without asking. Love the dessert station upfront 🥰
    1 person found this review helpful 👍

  • 5/5 Anisur M. 4 years ago on Google
    Fast efficient staff who cleaned up as soon as you leave. Food was as expected for McDonalds and cant argue against the cost. They do a lot more local dishes here such as sambal.
    1 person found this review helpful 👍

  • 5/5 Mary K. 8 months ago on Google • 141 reviews
    Had a sundae, delicious and the staff member was absolutely delightful and doing a great job, working that area alone

  • 4/5 Dhilip K. 1 year ago on Google • 112 reviews
    Situated on main streets of Ubud and quite accessible. Wish Mc Donald's has their menu ,many orders are innovative and taste really good. There is no parking since it is a small retail outlet.

  • 4/5 Around The W. 6 months ago on Google • 103 reviews
    Decent pricing and food Less option in chicken Burger Patty quality needs to improve a lot compared to other MCD n the world.

  • 5/5 JP 7 months ago on Google • 63 reviews
    Was looking for breakfast at 6.15am and this place was a lifesaver. There were no options around felt like a ghost town outside. So walking into a familiar Macdonald’s environment- nice friendly staff, cool air con, bright cosy ambience… felt awesome in the morning. The self service digital ordering station was easy to use, and nice variety of breakfast to order including chocolate pie which I wanted to try but settled for good old egg cheese muffin. Yum!

  • 5/5 해피바이러스씨 10 months ago on Google • 11 reviews
    It's my third visit and it's always cool and clean. Employee Ayu Artini (Gel)👍🏻👍🏻👍🏻always treats customers with a smile and moves the store to clean quickly It makes me feel good to see her working with a smile

  • 4/5 Dennis 3 years ago on Google
    Sesuai standar biasa saja

  • 5/5 Dympna A. 3 years ago on Google
    Please come to Mc.D Kuta square. The last Mc. D in Kuta area. With your visit will keep this open.

  • 4/5 Chris J. 1 year ago on Google
    If this place wasn't so busy I would rate it higher, very nice staff but very very busy so you may not experience the pleasantries as this place is always full.

  • 4/5 Rizky S. 1 year ago on Google
    Better just grab and go or eat outside, the place is rather small and crowded. Theres ice cream counter at the front, which is very convenient as no need for long queue inside

  • 1/5 René de V. 1 year ago on Google
    This McDonalds is one of the worst concerning serving and service. Unfortunately this time again they are not able to serve the French Fries hot. After asking for new (hot) ones they gave another portion which was a little bit more warm than the first which were really cold. The staff told the 2nd portion French Fries were just from the oven. Well,... the oil must be cold then. After more than 15 minutes they where able to serve fresh and hot French Fries. The special ordered Big Mac took 30 minutes to make. When asking the reason was that special orders (no cheese) take more time. It took about 30 minutes to serve the special ordered burger. Meanwhile the chicken, ordered by my wife, was still not served. She asked 2 times (after first 10 minutes waiting and after that more than 5 minutes waiting again for two times) for the chicken and she was asked to have patience. After 10 minutes waiting and after that 2 times more than 5 minutes waiting we gave up to ask again. Around us was many chicken served. Btw the white rice was from the beginning on the plate. The order time on the reciept stated 14.39 hrs. The chicken was finally served at 15.15 hrs. We have time enough, but the excuses where really nonsense. I don't like to write bad comments, but this serving, service and excuses were really very bad.

  • 5/5 Jennie C. 1 year ago on Google
    Had the strawberry pie and it taste really good 😋

  • 4/5 NGAJAK G. 3 years ago on Google
    Quick services with covid protocol

  • 5/5 S M B. 4 years ago on Google
    As always.. cheaper thn other exotic restaurant if bali but its still the awesome test

  • 5/5 Colin D. 1 year ago on Google
    It's mcdz, they messed up my order but fixed it in like 2 seconds, super efficient. Could do with more indoor seating. There is a ice cream/desert stand as well separate on the street. Great idea. But as I said, it's mcdz - you get what you expect

  • 4/5 Riendi P. 2 years ago on Google
    mcflury lovers mykids like it

  • 4/5 Juliana S. 2 years ago on Google
    This place is really practising health protocol. They dont have the newest menu of curry chicken. I guess because of pandemic.

  • 5/5 indah m. 2 years ago on Google
    Excellent services, my fav place since junior high school.

  • 5/5 Amanda S. 2 years ago on Google
    The waitress so nice

  • 2/5 Zein R. 3 years ago on Google
    Is ok according to the bad situation in bali

  • 5/5 Selina H. 1 year ago on Google
    Staff are very friendly. However they do sometimes have trouble understanding English at the counter (so please be kind) it's easier to order at the screen at the entrance. The McDonald's is very nice and clean

  • 5/5 Tareq S. 1 year ago on Google
    Fresh and fast prepare with of course the beautiful usual smile of Balinese people

  • 5/5 Ru K. 3 years ago on Google
    Thank You Kadek

  • 4/5 Nandu N. 1 year ago on Google
    Regular McDonald’s service. However you have to order at the machine and not the kiosk. And only one machine working, so there was a huge line. Other than that, decent service time, clean toilets, and friendly service.

  • 5/5 smileygirl F. 3 years ago on Google
    Awesome, tastes just like home NZ

  • 5/5 Andrean O. 1 year ago on Google
    The area so small, but you can take away your food here. The waitress provide our food faster and they are so kind.

  • 5/5 Kam P. 1 year ago on Google
    Ordered to my hotel as a trusted option for a much needed craving. Great communication and even a quick call from them to confirm the order. Fast and safe delivery and satisfyingly great value for money here.

  • 1/5 Ayu A. 1 year ago on Google
    the cashier was so bad, she just talk w their other friends and she looking at me like she dont like me cuz i only order 1 meal please to be NICE TO A COSTUMER!!!!! and PLEASE IF U DONT LIKE THAT CUSTOMER DONT DO A ROLL EYES IN FRONT THAT PERSON!!!

  • 1/5 Benicio Van Z. 1 year ago on Google • 7 reviews
    The food quality and portions are somehow worse than in my home country, and the price is still very high. The atmosphere is quite cool here at 2am coming home from a night out. As it's the only place open, all the party goers flock here to get some food.

  • 3/5 Gerard B. 9 months ago on Google
    Food was good, very small McDonalds do, you cant order from counter, just 2 machines to order from & if busy your waiting long time.

  • 3/5 John P. 3 years ago on Google
    It was....McDonalds. The staff were exceptional, bright, friendly, cleaning non stoo. I felt 'welcome.. and safe.

  • 2/5 Rayza T. 3 years ago on Google
    what's the purpose of online order if you stillCANT choose what type of chicken you want to order ? in online order and order machine there's option to choose the typoe of chicken, but the cashier said that it's randomise

  • 5/5 Allexa K. 3 years ago on Google
    Amazing vibes..

  • 5/5 Taufan Y. 3 years ago on Google
    (Translated by Google) It's delicious ... (Original) Enaknya....

  • 5/5 kikok f. 3 years ago on Google
    Good 🤩

  • 5/5 devi n. 3 years ago on Google
    (Translated by Google) Mc D is the only closest one after Kuta beach is closed .. I love the hash brown !! The best ever !! (Original) Mc D satu2nya terdekat setelah yang Kuta beach tutup.. I love the hash brown!! The best ever!!

  • 5/5 Edythia Rio W. 3 years ago on Google
    (Translated by Google) Good service. The health protocol is strict. Cleanliness is maintained. And friendly. (Original) Pelayanan yg baik. Protokol kesehatannya ketat. Kebersihannya terjaga. Dan ramah-ramah.

  • 4/5 Indah K. 3 years ago on Google
    (Translated by Google) The place to postpone hunger (Original) Tempat pas penunda lapar

  • 5/5 Marvin S. 3 years ago on Google
    (Translated by Google) The place is cool, but parking the car is rather difficult (Original) Tempatnya asik, tapi buat parkir mobil agak susah

  • 4/5 fandi s. 3 years ago on Google
    (Translated by Google) Clean (Original) Bersih

  • 5/5 Naufal 2. 3 years ago on Google
    (Translated by Google) What is left of McDonald's, Ambassador, because the one in front of Kuta beach is closed (Original) Mcdonald's yg tersisa d kuta soalnya yg d depan pantai kuta sudah tutup

  • 5/5 theodorus p. 3 years ago on Google
    (Translated by Google) Your tongue doesn't match Balinese food? Mcd solution 👍🏻 (Original) Lidah anda tidak cocok dgn makanan bali? Mcd jalan keluarnya 👍🏻

  • 5/5 Habibah 3 years ago on Google
    (Translated by Google) The service is really good, it is delivered to the car (Original) Servicenya oke bgt, dianterin ke mobil loh mantap

  • 5/5 yang T. 3 years ago on Google
    (Translated by Google) Pretty good and now Kuta beach (Original) Lumayan enak dan skt k pantai kuta

  • 5/5 Ferdi Babu C. 3 years ago on Google
    (Translated by Google) Very nice (Original) Bagus

  • 5/5 Hafid E. 3 years ago on Google
    (Translated by Google) OK (Original) Sip

  • 4/5 Samawati R. 3 years ago on Google
    Nice

  • 5/5 Kang Ajat C. 3 years ago on Google
    (Translated by Google) Strategic location in the city center. Open 24 hours, if you are hungry tonight, you can come here. (Original) Lokasi strategis berada di pusat Kota. Buka 24 jam, kalau laper malem2 ya bisa lah kesini.

  • 4/5 Syifa 3 years ago on Google
    (Translated by Google) The place is comfortable, the staff is friendly, the mc flurry is delicious, really like buying mc flurry ice cream here😊 (Original) Tempatnya nyaman, staff ramah, mc flurrynya enak, suka banget beli ice cream mc flurry disini😊

  • 5/5 Alfin M. 3 years ago on Google
    Good

  • 5/5 Adhi D. 3 years ago on Google
    (Translated by Google) lo (Original) Gle

  • 1/5 Livia J. 3 years ago on Google
    (Translated by Google) bad service (Original) pelayanan buruk

  • 3/5 Mohmmad 3 years ago on Google
    (Translated by Google) I took from them Scream, their job is sweet and close to hotels (Original) اخذت من عندهم اسكريم شغلهم حلو وقريب من الفنادق

  • 5/5 sari b. 3 years ago on Google
    (Translated by Google) Very nice and friendly waitress, very satisfying ❤ (Original) Pelayan yang sangat baik dan ramah, sangat memuaskan ❤

  • 5/5 Gleb on C. 3 years ago on Google
    (Translated by Google) Poppy on Kuta. Kuta during the Covid era is deserted. No people. (Original) Мак на Куте. Кута в эпоху Ковид пустынна. Народу нет.

  • 5/5 Rahma A. 3 years ago on Google
    (Translated by Google) One of the places to eat that is still open at night in the Kuta area during the Covid-19 pandemic, while other places have closed at night .. (Original) Salah satu tempat makan yang masih buka saat malam hari dikawasan Kuta saat pandemi Covid-19 berlangsung, sementara tempat lain sudah tutup dimalam hari..

  • 5/5 Ahlul Laili I. 3 years ago on Google
    (Translated by Google) This restaurant is located on Jalan Bakung Sari, the Kuta Sguare shopping complex. (Original) Resto ini posisinya di jln bakung sari komplek pertokoan kuta sguare.

  • 4/5 Ahmad R. 3 years ago on Google
    Love it

  • 3/5 Soerya K. 3 years ago on Google
    A bit messy and dirty

  • 5/5 Johanes P. 3 years ago on Google
    (Translated by Google) One of the breakfast places that is still open in the morning (Original) Salah satu tempat sarapan yang masih buka pagi

  • 1/5 Wahyu P. 3 years ago on Google
    it's permanently closed now

  • 5/5 Hadi M. 3 years ago on Google
    (Translated by Google) Ok, dahh (Original) Ok dahh

  • 5/5 Agus M. 3 years ago on Google
    (Translated by Google) Perfect (Original) Perfecto

  • 4/5 أبو �. 3 years ago on Google
    (Translated by Google) Its location is excellent, close to the city center, and it is suitable for tourists visiting the place (Original) موقعه ممتاز قريب من وسط المدينة واكله تناسب السياح الذين يزورون المكان


Call +62 361 752226 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Paid street parking
    • ✓️ Free of charge street parking
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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