My wife came to the clinik today with 2 reasons: to check her eyes vision and to get glasses prescription. First they made a machine test for the actual vision and then the manual test for glasses. Then she was asked to the doctor Ketut Semara Budiyasa room. He asked her what she wants. She answered she wants to know her actual eyes numbers, not the glasses numbers because they are different. He said you don't need to know these numbers. She said I do because I want to make a laser surgery back to my country and they said I need to follow my actual vision numbers for 6 months and if they are not changing I can make a surgery. His next question was: Are you a doctor, have you studied medicine? Strange questions. She said no. Then he said "I know better, I am a doctor, you don't need that info". As she had a first paper from the machine actual vision test she asked him at least to explain these numbers and passed him the paper. Then his exact words were: "Go and google yourself" and he threw the paper on the table in front of her. No, he did not put, he threw. After that behaviour she said she didn't want to continue this conversation, left his room and asked the nurse to explain her the numbers, and the nurse kindly did. This behaviour of the doctor was absolutely inapropriate. All the other people were very nice. I highly recommend to avoid doctor Ketut Semara Budiyasa if you go there.

If i could give -5 stars i would. I came because i had a sudden change of one eye vision, starting to be blurry darker and smaller, a bit of pain (i repeatedly said this) i was prescribed a +0.75 lenses, i said this was sudden and makes non sense that i need lenses one day to another.... Well came back to my country as i was worried TURNS OUT I HAVE CENTRAL SEROUS RETINOPATHY!!! the specialist have no clue here!!!! Absolute NO CLUE! They also told me i have dry eye and that's why I see blurry!!! WHAT A JOKE

I see some foreigners came to this place also. Well, here's my review. First time to this place, i would like to check my grandma's eyes. Registration cost Rp 100.000 on the first place and the staff told me to buy medicines first before check to any doctor. The medicines cost at least Rp 450.000. Is that the procedure? The staff say yes. I haven't meet any doctor but why would I buy those medicines? This is pure 100% business, so if you can just avoid this hospital! Very very very not recommended!

I went early to the part for foreigners at the smaller building west of the main one. This opens at 08h30. Main hospital opens at 07h30. Made all tests. Quite thoroughly and quick to get see doctor for internal eye exam. He was professional, courteous and knew what he was doing. Explained everything clearly and showed me in the monitor Prior to Doc the team tested sight manually and with electrical refractor. Also pressure test Was all good and cost 700k.$45 with: 1). all 3 prescriptions I needed 2). General background tests by the friendly team 3). Senior Doctor consultation and eye exam 4). initial registration with patient card No hesitation to recommend. 👍👍

VIP area for Tourist !!! Excellent attention and service with a super clean facilites !!! i got an eye surgery because i had an eye infection (Kalazio) so someone recommended this place so i decided to visit it and check my eye out !!! i did make a surgery appointment !!!! i am very happy with surgery and results !!! Tourist should go to the VIP area less crowded, great and clean facilities with well professional equipment and excellent price !!! very happy with prices as well very affordable !!!

A most excellent, professional eye Hospital.

Thank you Bali Mandara was make my eyes better again, now I'm without eyeglasses anymore, very very great crew, doctor and nurse,,,, I Love it. best of the best service from all Hospital in Bali , i want to give 6 STAR for their service

Clean hospital with advanced technology. Been there for lasik procedure.

the worst stupid management in the world, waste several hours up to 6 hours just for meet the specialist doctor, Spent 6 hours and hundred thousand rupiah just for glucose blood test . Then we just left the hospital in progress of waiting ... Never comeback ..

My husband had 4 operations last year at this hospital. My husband was very happy with the consultants and surgeons. Thank you 🙏🏼

(Translated by Google) BALI LASIK CENTER, IN RS. BALI MANDARA. THE RESULT IS GOOD. 🙏👍 (Original) BALI LASIK CENTER, DI RS.BALI MANDARA. HASILNYA BAGUS. 🙏👍

I made an appointment for 1pm. When I arrived the reception told me the eye doctor was at a ceremony and the earliest I could be seen was 5pm. Don't waist your time.

(Translated by Google) For those who first come or seek treatment at this eye hospital (accept general patients & bpjs), fill out the registration form first, take the queue number to the queue machine. wait until your number is called. then to the cashier for payment of visits of around 70K (get a card). then we are directed to the diagnosis / treatment area to be given a new queue number which is used as a queue to the doctor's room. there is no doubt about the doctor ... medical devices are also new. After from the doctor's room don't forget to pay first to the cashier, after paying. take medicine to the pharmacy. The hospital area is quite clean, the staff is quite friendly and informative. The parking area is wide enough for cars & motorbikes, just be careful the helmet can be lazy. (Original) Buat yang pertama kali datang atau berobat ke RS mata ini(menerima pasien umum & bpjs), isi form registrasi dulu, ambil nomer antrian ke mesin antrian. tunggu sampai nomer anda dipanggil. kemudian ke kasir untuk pembayaran kunjungan sekitar 70K (dapet kartu). kemudian kita diarahkan ke area diagnosa/berobat untuk diberikan nomer antrian baru yang digunakan sebagai antrian ke ruangan dokter. dokternya tidak usah diragukan lagi dong...alat alat kedokterannya juga baru. Setelah dari ruang dokter jangan lupa bayar dulu ke kasir, setelah bayar. ambil obat ke apotik. Area rumah sakit cukup bersih, staff cukup ramah dan informatif. Area parkir cukup luas untuk mobil & sepeda motor, hati hati aja helm bisa kemalingan.

Just skip this place and fly to Singapore!

(Translated by Google) Excellent eye clinic, did laser vision correction here. Do both lasik smile and regular lasik. There are no complaints about the clinic, I liked everything completely, everything is clean, the hospital is still)) good repair (Original) Отличная глазная клиника, сделал лазерную коррекцию зрения тут. Делают и lasik smile и обычный lasik. Никаких претензий к клинике нет, полностью все понравилось, все чисто, больница ж все-таки)) хороший ремонт

(Translated by Google) Received BPJs well .. the best and professional doctors .. friendly staff (Original) Menerima bpjs dengan baik.. dokter terbaik dan profesional.. petugas ramah

(Translated by Google) More or less the same review as my comments below (the comments below give a 1 star rating). Waiting for too long, patients being operated on, less efficient, service staff less friendly. However, the wait is comfortable, broad. (Original) Kurang lebih reviewnya sama dg komentar2 dibawah saya (komentar dibawah yg memberikan rating bintang 1). Waiting for too long, pasien di oper2, kurang efisien, service staffnya kurang ramah. However, tmpt menunggu nyaman, luas.

Eye hospital

(Translated by Google) p1 came quite shocked the queue was already a lot, the queue was too long. but it was treated because my red eyes healed after taking the medicine from the doctor. even though only 1 drop of medicine immediately lost the redness. udh 3 days using medicine from another doctor, it doesn't heal '', just came here immediately got better. I'm happy that it turns out that it matches the medicine from the ophthalmologist here. but the queue is so long that you are sleepy ... you have to come early so you can get an early start. (Original) p1 datang cukup kaget antriannya udh banyak bgt, lama juga antrinya. tp terobati krn mata merahku sembuh setelah pakai obat dari dokter. padahal baru 1 kali tetes obat langsung hilang merahnya. udh 3hr pakai obat dari dokter lain ga sembuh'', baru sekali kesini langsung membaik. seneng sih ternyata cocok sama obat dari dokter spesialis mata disini. tapiiiiii antriannya panjang bgt sampai ngantukkk.,, hrus datang lebih pagi biar dpt lbh awal.

(Translated by Google) on 17 March 2020 the service is not good !!!!! I usually get the number 7 from 6 am in line but the security guard who usually shares the number is different and to my disappointment he doesn't know the rules that are now being run, my loss is queuing from 6 ends "the number is basically the same as the person who just came DISAPPOINTED of me with today's service ,,, !!!!!!!!!! (Original) di tanggal 17 maret 2020 pelyanan tidak bagus!!!!! saya yng biasanya dpt no 7 dri jm stngah 6 pagi antri tapi satpam yng biasanya bagiin no berbeda dan kecewanya saya dia tidak tau aturan yng sekarang di jalankan, rugi saya antri dri stngh 6 ujung"nya no yng byasanya sya dpt di imbat sama orng yng baru datangggg KECEWA saya dengan pelyanan hari ini,,, !!!!!!!!!!

Desk usually open at 7.30am, but a lot of the patients already there before that

(Translated by Google) At first, I had a check on my eyes to drink so I could get a letter looking for glasses, I used the general route, and the result was that I was served very quickly, Then I came to this hospital again to escort my father who had undergone cataract surgery, but it was still blurry, we came 3 times and it was very frustrating once my father's file was declared lost (eliminated by the hospital) and I had to go through a re-examination like we came when we came. already queuing for 7 hours every arrival ,,, how disappointing ,,, is it because we came through the BPJS line, then this kind of service. (Original) Awalnya saya pernah periksa untuk cek mata minum agar dapat surat mencari kacamata, saya menggunakan jalur umum,dan hasilnya saya sangat cepat dilayani, Kemudian saya datang kerumah sakit ini lagi mengantar bapak saya yg habis dioperasi katarak,tp masih buram,kami datang sebanyak 3x dan sangat mengecewakkan sekali berkas bapak saya dinyatakan hilang (dihilangkan pihak rumah sakit) dan saya harus menjalani pemeriksaan ulang seperti awal kami datang padahal kami sudah mengantre selama 7 jam setiap kedatangan,,,betapa mengecewakan,,,apakah karena kami datang melalui jalur BPJS,maka pelayanan seperti ini.

(Translated by Google) I only asked about the queuing system in Room 1, especially the retina, why is it like there are things that differentiate between patients, which prioritize high-level or low-level patient disease? And don't say to use local origin or RAS. My mother has cataracts and diabetes and will do a checkup, and no atrian number 6. Almost an hour has not been called, and I monitored it several times. Ok, I know, this means. Until I typed this, there was still no call but no jumped, which I wondered if the name of the Balinese was prioritized? My question is, what does the queue no do? And what takes precedence over the urgent level of disease or what? Please professionalism. And thanjs (Original) Saya hanya menanyakan sistem antrian yang ada di Ruang 1 khusu retina, kenapa sperti ada hal yang membedakan pasien, yang di utamakan Penyakit pasien yang tingkat tinggi atau renda? Dan jangan bilang menggunakan asal daerah atau RAS ya. Ibu saya katarak dan diabetes dan akan melakukan pengecekan, dan no atrian 6. Hampir satu jam lebih tidak di panggil, dan saya pantau bebrapa kali . Ok saya tau, mkssudnya ini. Sampai saya mengetik ini pun blum ada panggilan tpi no di lompat lompatkan, yang saya heran nama orang bali di utamakan?, pertanyaan saya no antrian itu fungsinya apa? Dan yang lebih di dahulukan dari penyakit tingkat urgent penyakit atau apa?. Tolong profesionalismenya.dan thanjs

Had some eye problems and got treated Very fast and professional. Super kind staff and doctors

Most likely are busy in the morning 7:00-10:00AM. Not so bussy during afternoon. I think they only open until 12 or 13.00. Good care of the patient and pretty clean on all areas.

As Hospital it is.... hopefully with international standard.....

Thanks so much for service excellent

Great. You can pay 185 instead of 75 to go to vipcounter. Nice doctors and modern.

(Translated by Google) I am very happy and satisfied with the service of the Bali Mandara eye hospital, I hope that the eye surgery services of the beautiful beautiful nurses and doctors really make me comfortable and the hospital-prone service is very good and good, thank you Bali Mandara Hospital hopefully it will be more advanced and successful, hopefully it will bring blessings to help us who are sick once again thank you (Original) Saya sangat senang dan puas atas pelayanan rumah sakit mata bali mandara,kemrn saya operasi mata pelayanan suster dan dokter ayu yang cantik sangat membuat saya nyaman dan pelayanan rawan inap pun sangat baik dan bagus,trima kasih Rumah sakit bali mandara semoga makin maju dan sukses,semoga membawa berkah membantu kami yang sakit sekali lagi trima kasih

I tore a retina and was referred here by a local gp. This is the most impressive eye surgery hospital in Bali. I don't usually give the Aussie's credit for anything but this hospital is paid for by the Aussie taxpayer and is a credit to them. It is state of the art surgery

(Translated by Google) Satisfied with the service at this hospital. The doctors, nurses, lab staff and even the administration are kind and communicative. Thank you ... (Original) Puas dgn pelayanan di RS ini. Dokternya, perawatnya, petugas lab bahkan administrasinya baik dan komunikatif. Terima ksh...

(Translated by Google) The lasik service is the best here, the staff and doctors are friendly. The price is also not much different from the private sector, but here the control of LASIK after surgery is cheaper than in other places, experience traveling between siblings and friends during LASIK. I happened to use Relex Smile at this RS and finally got glasses free. Happy to have a beautiful and friendly doctor, sometimes you fail to focus. (Original) Layanan lasik disini terbaik, petugas dan dokternya ramah. Harganya juga ga jauh beda sama swasta tapi disini kontrol lasik setelah operasi lebih murah dibanding tempat yang lain, pengalaman keliling antar sodara dan tmn wkt lasik. Kebetulan saya pakai relex smile di rs ini dan akhirnya bebas kacamata. Seneng dpt dokter yg cantik dan ramah kadang suka gagal fokus.

(Translated by Google) Outstanding VIP service in Bali Mandara Rs Pavilion Pavilion, the queue is faster than regular. Friendly officers and doctors. (Original) Layanan vip yang luar biasa di paviliun admec rs mata bali mandara, antrian lebih cepat dari reguler. Petugas dan dokter ramah.

(Translated by Google) Very good management ,, satisfying service 🙏🙏 (Original) Manajemen sangat bagus,, pelayanan memuaskan 🙏🙏

Cheap but well equiped hospital in Denpasar. Respect and pro. Admission and registration before 12am, but it stay open and IGD

Eye hospital. clean and many doctor are there.

great service and good price

Good service + help!!!

(Translated by Google) Super friendly service for BPJs patients, clean & quiet room. Salutt..🙏👍 (Original) Pelayanan super ramah utk pasien bpjs, ruangan bersih & tenang. Salutt..🙏👍

KECEWA mendapat refrensi dari kerabat untuk melakukan pemeriksaan mata disini. Tetapi baru di pendaftaran, Petugas pendaftaran yang tidak disiplin, nomor antrian yang diselak dan tidak ramah, setelah 45menit menunggu saya langsung tinggalkan rumah sakit. Pelayanan yang sangat mengecewakan untuk layanan umum atau non bpjs.

(Translated by Google) Very good service, clean environment, very good patient waiting places. Secure parking. (Original) Pelayanan sangat baik, lingkungan bersih, tempat istirahat penunggu pasien sangat bagus. Parkir aman.

Good Building, good sevice, clean, peaceful, in the city. Top

(Translated by Google) The most complete Eye Hospital in Bali, Very friendly service and clean environment. This hospital really supports the comfort of patients and visitors at this hospital, although sometimes the parking lot is full during the day. BPJS patients are served well and quickly too (Original) Rumah Sakit Mata yang paling lengkap di Bali, pelayanan sangat ramah dan kebersihan lingkungan Rumah Sakit ini sangat mendukung kenyamanan para pasien maupun pengunjung di Rumah Sakit ini, walaupun terkadang tempat parkir sudah penuh pada siang hari. Untuk pasien BPJS dilayani dengan baik dan cepat pula

(Translated by Google) The hospital is easy to find on the south side of the Gor Ngurah Rai field. The security guard is very friendly, the parking attendant is adept when finding a car park. Those that are lacking are hard to find outside toilets. For services according to their motto. It is recommended that the first new patient here cannot register online, so at least 6.30 will arrive so you can get no queues earlier. (Original) Rumah sakitnya gampang nyari disebelah selatan lapangan Gor Ngurah Rai. Satpam sangat ramah, tukang parkir cekatan saat mencarikan parkir mobil. Yang kurang toilet luarnya susah nyari. Kalau untuk pelayanan sesuai dengan moto mereka. Disarankan untuk pasien baru pertama kesini gak bisa daftar online, jadi minimal jam 6.30 sudah sampai biar dapat no antrean lebih awal.

(Translated by Google) Good service is very good (Original) Bagus pelayanannya sangat bagus

(Translated by Google) The cheapest and best bali mandara eye rs vip service. Very satisfied .. (Original) Layanan vip rs mata bali mandara paling murah dan terbaik. Puas banget..

(Translated by Google) I've been here 4 times, but somehow it seems like it's not comfortable with the doctor (Original) sudah 4x kesini, tapi entah kenapa seperti kurang srek dengan dokter nya

(Translated by Google) Give me the info, the requirements if you want to check your eyes using BPJs, what are they ?? (Original) Kasi info dong syarat kalo mau periksa mata menggunakan bpjs bwa apa aja ??

(Translated by Google) Good service ... (Original) Pelayanan bagus...

(Translated by Google) I want to ask, how much does it cost to pay for the head (Original) Saya mau tanya kira berapa biaya untuk rongsem kepala

(Translated by Google) If you want pterygium eye surgery to run out, how about it? Can it be informed? (Original) Klau mau oprasi mata pterigium kira2 habis baiya brp ?bisa di infokan ?

(Translated by Google) Come when you want the service to end, patiently guided by Indra Hospital staff. Friendly service. (Original) Datang saat mau pelayanan berakhir, dengan sabar dipandu sama staff RS Indra.pelayanan ramah.

(Translated by Google) glasses free already thanks rs bali mandara eye. luckily my eyes can relex smile because the doctor said there is an eye condition that can't be LASIK. luckily my eyes are good can be dilasik used to have to depend on all glasses, now it's free, happy, see: D (Original) sudah bebas kacamata terima kasih rs mata bali mandara. untung mataku bisa relex smile karna kata dokter ada kondisi mata tdk bs lasik. untung mataku bagus bisa dilasik. dulu hrs bergantung sm kacamata, skrng udh bebas happy bgttt :D

(Translated by Google) 👍👍👍👍👍👍 keep up (Original) 👍👍👍👍👍👍 pertahankan

I think all is very good

(Translated by Google) Try to check the eyes here because the arrival of the evening, be included in the VIP service, but including cheap for the VIP class, only 185 thousand admin and consultation fees, although it does not include drugs and pay for action. For just checking the eye, this VIP rs service is really recommended, the admin, nurse, doctor and cashier are friendly "and don't queue so much in the afternoon because there are few patients. I'm really satisfied to come here, next I want to try LASIK here too. (Original) Coba cek mata disini karna datangnya sore jadilah masuk layanan vip rs tapi termasuk murah untuk sekelas vip cuma 185rb biaya admin dan konsultasi walaupun ga termasuk obat dan bayar tindakan. Buat sekedar cek mata layanan vip rs ini emang recommended banget, admin perawat dokter sama kasirnya ramah" dan ga begitu antri kalo sore karna sedikit pasiennya. Puas bgt sih datang kesini, next mau coba lasik jg disini.

(Translated by Google) After the operation, my eyes became brighter and I was grateful to have an ophthalmologist who was super patient and always heard my complaints. Now it remains only for postoperative control. To go to this eye hospital, you have to come early because there are so many patients. (Original) Setelah operasi, mata saya menjadi lebih terang bersyukur sekali mendapatkan dokter spesialis mata yang super sabar dan selalu mendengar keluhan saya. Sekarang tinggal kontrol pasca operasi, untuk berobat ke rs mata ini harus datang lebih pagi karena pasiennya banyak sekali.

(Translated by Google) The doctor is jutek vip (Original) Dokternya vip jutek

On September 16, 2021 I had my cataract eye operation in the Mandara Clinic. The previous diagnostic conversation with Dr. EKA was reassuring, case-related and informative. Dr. Eka took the time to answer every question. The surgical procedure, from preparation to follow-up care, was professionally coordinated. Also according to western standards! Dr. EKA and his team are extremely well coordinated and do not allow any uncertainties or hygiene concerns to arise! The result of the first operation was so impressively POSITIVE that I immediately had the second operation date set. I can recommend anyone with eye problems the Mandara Klinik and Dr. EKA. I can't expect better results anywhere else. THANK YOU VERY VERY MUCH, DR. EKA AND THE ENTIRE TEAM IN THE MANDARA CLINIC. Hans-Werner Albrecht 14.10. 2021 C A T A S T R O P H I C SECOND OPERATION CATARACT While the operation was being performed on my left eye, a man entered the operating room. He talked about the “Mobil” and “15 juta”! There was laughter and joking remarks passed back and forth. The operating Dr. EKA repeatedly took part in the conversation when Dr. Eka by the way bring the engine in position, what should bring out my defect Cataract. Suddenlyt was to feel a strong pain, what let my musceles in the whole body let have a contraction reaction, the Assistant suster told that direct to Dr Eka. Unlike my first cataract surgery, I suddenly saw blood flowing into my eye. I told Dr EKA that chatting during the operation was very worrying for me and asked for silence. After the bleeding in my eye stopped, Dr. Eka just told: The operation is now over. In the days and weeks that followed, the healing of the eye was MORE PAINFUL AND SLOWER than after the first operation. During the follow-up examination the following day, I pointed out to Dr EKA the unusual blurring in the newly operated eye. That will happen in the next few days, replied Dr. EKA. I have asked the future operations to ensure that non-operational conversations are not tolerated during an operation. On the 22;10.2021 Talk with Dr. Eka, I told him, that it is not International Standard, when in middele of OP everywho come in and start a talk over “Mobil” and “lima puluh juta”. First the Dr try to bring in a Emergency case, when I told him that not right, he tell me, that he will give order to his staff, not more to talk in OP. I told, that was it, what I would reach. In the following weeks and months I was in constant email contact with the leadership of Rumah Sakit Mata Bali Mandara. Misconduct by the surgical team was DENIED! So I hired a lawyer to continue the conversation. At the same time, I tried to get a specialist report on possible surgical errors. This turned out to be impossible for Bali. The latest letter from the Mandala administration stated that there was no wrongdoing in my case in the OR. The surgical team said this unanimously. Because I was alone in the operating room as a patient, I have no other way to reveal my disaster than this post. AT LAST: After two years of constant medication, my left eye is nearly free of symptoms and I am closing this chapter for myself. I recommend installing cameras in ALL OP - rooms in the future so that unequivocal evidence is possible for the patient AND ALSO for the operating doctor.