I came with pain in my right ovary and a temperature to their emergency ultrasound department. The staff took so long to find out when I could be accepted and to make an appointment for me. I waited for almost 3 hours, and without waiting until they wrote me down (the doctor suggested the next appointment in 2 days), I left. and in the morning they took me for an ultrasound in another clinic, when their WhatsApp manager only answered my message. Terrible service, they don't respect their patients and their doctors are away from their jobs all weekend!

Visiting this hospital to have consult with dr Wayan Karya, Sp.THT-KL. He was very patient doctor and explained in great detail. He explains the possibilities that influencing the occurrence of interference as well. Therefore somebody who came to him will have a clear visibility of his actual condition and what the best therapy or exercise should be doing and applied to accelerate the recovery

Diagnosed with Dengue, I was happy to stay in this hospital. The nurses were awesome. My internist Dr Fajar was outstanding: the professional and well thought service was the best I could possibly want.

Super clean and well run hospital. Stayed here for 4days while being treated for dengue and typhoid. The nurses are lovely and made my stay very comfortable. The hospital was very helpful in contacting my insurance. A lot of the staff and Doctors speak very good English so the administration and medical advice was easy to navigate. Thank you!!

Attention for the management, I've been waiting about an hour for the dentist for my daughter and we got this 2nd queue and we just knew it in the last minutes that the dentist isn't in the room all the time. We need to ask a nurse to check the availability since we know the dentist will be only until 14:00. The nurse then calls other departments asking for the dentist. This should be drg. Benbela Diredja shift before shift changing. We shouldn't of course waited this whole time if the dentist would not be here since the first time we attend this hospital.

Dentist is horrible! I broke small piece of my teeth and go there with insurance (Tripinsurance.ru). Dentist put filling and connected 2 teeth together, closing the opportunity to clean in between with dental floss. I paid 84$. When I return to fix previous mistake they told me that they would charge again 84$. It’s fixed price for any terrible work they are doing and they doing care that did bad in a first place.

I was treated at Kasih Ibu hospital Tabanan for 3 elbow fractures that happened because I fell to the ground while I was completing the blue loop at Jatiluwih rice terrace. I was immediately taken care of by the hospital's international emergency department. A doctor immediately relieved the pain and arranged for x-rays. The information collected was immediately relayed to an orthopedist who requested a scan for additional information. An anesthesiologist was quickly available to do the scan under anesthesia because the pain prevented me from doing the exam normally. The orthopedist came quickly to examine me despite the late hour. The operation was quickly organized for the next morning. The operation lasted 5 hours. The orthopedist exchanged detailed information with me about the operation and the actions performed by him. He made daily visits to monitor the progress of the treatment. The stay in the room was perfect with all the care team staff who were always attentive to my well-being, always available, professionally carrying out care procedures. A big thank you also to the administrative team who were cooperative in contacts with my insurance which covers my hospital costs. A thank you to the management for the delicate attention of bringing me comfort with a basket of flowers.

It was my first visit to the Kasih Ibu Tabanan Polyclinic and will certainly be my last. Here are the reasons for my frustration: - Although I am already registered at another branch, I had to re-register here because the computer systems are not coordinated. - Dozens of people are waiting at registration. Nevertheless, check-ins are only carried out at one counter. Average time per person 5 minutes, as the receptionist keeps making phone calls in between. Total waiting time for registration: 1 hour and 15 minutes. - Waiting room in front of the doctor's office overcrowded. All seats are occupied, many are standing or sitting on the floor. - Doctor arrives 1 hour 45 minutes later than the stated start time of the practice. - I have nomor antrean 2. Nevertheless, 8 people are served before me. Total waiting time 1 hour 5 minutes. - the doctor obviously wants to process as many patients as possible in as short a time as possible. He therefore reacts very unfriendly to every question. - The same picture occurs when the medication is handed out: many people are already standing waiting for the medication. 1 person gives out the medication and works anything but efficiently. Another good hour of waiting. Conclusion: This company seems to me to be very poorly organized. Most of the staff seem unfriendly, probably because they are stressed.

Their service are incredible 🥹 Their personal services put me in tears 🥹 Ramayana Room number #331 is a hotel facility inside of the hospital😍 And here you go for all Nurses at Ramayana - Nurse Putri - Nurse Putri - Another 4 nurses which I always not able to see their name tag They are spectacullar!! ⭐️⭐️⭐️⭐️⭐️ Dokter Fajar!! Your words were easy to understand and always create a perfect atmosphere every morning during visite. Dokter Puja, she delivered me a beautiful flower vase which I never expected it⭐️ All evening shift in IGD, you guys are amazing. Thank you is not enough, but I will not be back and please dont be back😂 But for those who are looking for a perfect facility and incredible for hospital with a warm hospitality, Kasih Ibu Tabanan Hospital is the one and only option⭐️⭐️⭐️⭐️⭐️⭐️ they are 6 stars!

Picked me up with the ambulance after collapsing on my road-trip. Once I was in I got immidiatly all information I needed and they planned a ct scan in no time. Then they transferred me to my room that was a private room the delux version! Clean and private. The staff is beyond helpful kind and loving! All of them have stolen my heart. Writing this with tears in my eyes because I would probably not have been treated this kindly in Belgium. The nutritionist came in and was guided by one of the manager staff to re-assure that they will provide me the right food for my allergies and intolerance. I had an overload on snacks that was fruit and it always came with a bottle of water. The food was so healthy even the western world can take an example out of it! I was diagnosed with a stroke and the mri scan was planned asap after the ct scan. The medicine and blood pressure was checked very frequently! They even gave me a lovely bouquet of flowers to make me feel at home. I stayed a day longer it to be ure to be better. If the heavens plan another stroke or what ever in the future, please let it be here in Bali ( just kidding) No concerns only good vibes! Teremakasi!

My name is Derek Roy Evans, and I came to this hospital using my public healthcare BPJS card... expecting a whole day of run-around delay, and even brought snacks to sustain me for 5 hours. My problem is very specific, in the private department, so i was scheduled to see a urologist. When I arrived, reception told me the urologist has already left for the day, and can i come back in 48 hours, and I think "yes, of course... this is what I expected. To drive 30 minutes for absolutely nothing 🤦‍♂️" So I laugh to keep from crying, and I look away for 5 seconds, while I think of my situation, and I decide to use my words like a big boy. I explain my private, embarrassing emergency to the man at reception, who has English 10x better than my Indonesian, and he immediately asks me if I would like to sit in the emergency room. I say yes, the pain and the trauma qualifies as an emergency. I fill out paperwork, and we get me to the emergency triage. Maybe my lucky day, because there is no queue and I'm immediately tended to by young, educated men (Male Nurse Eka & Doktor Wijaya) who both also speak English quite well and fluently, respectively. As I sit here, and think how lucky I am to not be in Siloam or BIMC, who are notoriously known for treating BPJS like second class patients and only prioritizing Bule paying cash, I cannot help but feel so relieved that I came to a predominately local hospital. I am not finished with my services, not by a long shot, but the trajectory is looking great and the atmosphere is so helpful and friendly that I decide to leave a 4* review right now. I'm sure I will come back and edit this review to the 5* quality this hospital deserves after I have gone through all the steps. That's all for now--- the reviews of Kasih Ibu are well-deserved!

I wouldn’t recommend this place to foreigners who don’t have insurance, as it is very expensive. Consultation fee is 650k for a GP, 1.4 million for a specialist. Also the medicines here are much much more expensive than what they cost in a local pharmacy. Most importantly, I got misdiagnosed here, spent a few millions for nothing. There are better options, with cheaper price and better facilities.

Pelayanannya memuaskan,front office is really nice to handle and give some information n really clear,Thank u so much,hope the hospital always give the best service 👍.Good Job

amazing service, looked after me so well and very friendly, recommend this hospital

Dr Indratama's service is very good and friendly...

Good and fast service. Unfortunately they don’t have certain vaccines (very standard vaccines for children). You have to book and pay first, quite inconvenient esp if you come with your toddler.

My husband recently injured his foot requiring surgery. The doctors and nurses were very proactive, caring, and kind. They performed surgery immediately and his stay was for three days ensuring no infection and everything was well. We appreciated all the help, assistance and understanding they have provided us. Our family was here in Bali on vacation and all the fears we face experiencing a major emergency while visiting an unfamiliar country was quenched. They staff was very patient while minimizing our worries and informing us to the utmost of their abilities. Wonderful care and we wish all those in need of care the same blessing we received. Thank you for everything.

Very professional staff, efficient, great English and helped me with everything I needed. The hospital itself is kept very well too. Thank you to the staff.

We have received a great service and treatment at Kasih Ibu Tabanan. Wina in the front office is amazing, she is so helpful and really great at translating for us too.

Amazing staff! Went in for removal of glass from my foot and they were able to get everything done quickly while on holiday. The hospital worked with my insurance and we were in and out with no complications. Ms. Manik front-liner Assisted us from beginning to end and explained everything well. Dr. I Nyoman Tri Pradiptha, was very patient with me and explained everything. He was very cautious and ensured all glass was removed prior to discharge. I am more than grateful for everyone’s assistance. If you are in need of a doctor while you are on holiday in Bali I highly recommend this hospital.

Good Service! The doctor, especially dr. Fajar could explained clearly about my mom condition! The nurses also competent. Very good Medical Center.

Brilliant quick service, everyone spoke great English and we were well looked after. My partner suffered from some contaminant picked up in Bangkok and symptoms got worse in Bali. Was not expensive but if you have insurance and have bad gut / nausea etc symptoms, this hospital will treat you well and send you away with a good amount of medication to keep you right.

I couldn't recommend this hospital and the staff enough. They are all amazing!! From emergency to operation to recovery room. All staff and doctors are above and beyond with their services. They walked me through the whole procedure, even what happened in the operation room. Thank you everyone 🙏🙏🙏🙏

I had a bacterial infection and the staff took such great care of me. The nurses were attentive and translated the medications they were giving me to English so I could understand. I was sad to be in the hospital during my holiday but I could not have received better care. I am very grateful.

I stayed for 5 days here at room 302. The room is clean, tidy and has a good atmosphere as well as easy to reach the nurse. My favourite here is dr. Fajar as a friendly, smart and always listening what's patients feels. He serve a comfort consultation during the treatment. I like all nurse at Ayodya pavilion, nutritionist and Kumala as my best friend in KIH Tabanan. 🫰🫰

Came to Kasih Ibu with a stomach problem and had to stay overnight for 3 nights. They make me feel better super quick and we’re so friendly and after having some trouble with my insurance Wina was a massive help to get everything sorted and get me my money back. Thank you so much!!

Everything needed for the medical treatments has been done professionally! Thank you.

Nice hospital building attentive staff and doctor,but i think the cleaning service need to pay more attention to the toilets Thank you Yeni

The nurses and medical staff were very nice, thank you

Always on time meeting by the dr. Ibu Wina make good job to arrange the meetings!!! Hospital are clean and staff ok. Only the food for in patient (foringer) are a problem. Axel L.

I was treated by Dr. I Nyoman Tri Pradiptha, Sp.B at Kasih Ibu Tabanan after a horrible accident at a wedding that left me requiring surgery for a serious neck laceration. The team at Kasih Ibu were AMAZING, though the there was a language barrier they made me feel incredibly safe, comfortable and informed as much as they possibly could. The team were checking on me almost every thirty minutes and for what could have been an incredibly stressful experience, they managed to keep me calm well-cared for throughout the entire experience. They liaised directly with my insurance company providing all medical documentation required to process my claim. I am incredibly grateful to Dr. I Nyoman and everyone that cared for me. Anyone would be so lucky to receive this level of service. I would give 6 stars if I could.

Came here for a routine medical check up. Process was very smooth from booking via Whatsapp to doing all the tests on the day of. Even if my Bahasa is limited, the staff and doctors were able to communicate in English very well so I'm really grateful for that.

Service and attendance were great, much better than public options. Spacious, clean room with all amenities Inc kitchenette sitting areas beauty table and such

Satisfied cause they organize very well. Informed all importance and necessary thing to all patients

Friendly and good service of yeni. Quick treatment and capable doctor

Nice room,prices, but little bit slow for the nurse service

Great service from the front office staffs and the doctors clean and representable hospital in the town reasonable price for the patient

Did a Full Medical Check Up with professional staff. Fast, no hassle queuing or payment, super friendly. Recommended 👍🏻

Very good and fast service! Very helpful and quick with medication. Also spoke very good English.

Perfect service!) Very good doctors) Respect to Wina, Gusti, Yuli, Yeni🙏🏽🙏🏽🙏🏽

Mother's love hospital, the service is good. Needs to be improved again. Thanks. The administration department is good and the service is fast.

The service is good for inpatient care

Neurology service is good, you can get an MRI here too

Doctors and Service and fast admin process.

To be given by Mrs. Tabanan, it is very good to have dental scaling with Dr. Indratama, the results are good

Mrs. Tabanan's love is very good, teeth scaling with doctor Indratama, the results are good

The service here is very good

The inpatient service here is very good, good doctors, long clean, we are general users

My mother was hospitalized because of some skin infection. The emergency staff was so helpful and efficient. Dr. Tri Pradipta took a good care of my mother, he explains everything clearly. Also want to say thank you to all nurses at Ayodya.

The service provided by the front desk staff is both professional and friendly. I have visited multiple times, and it has consistently been satisfying. No complaints during the care provided by the healthcare professionals. Both doctors and nurses serve wholeheartedly. There is no distinction in service between general and BPJS patients; they serve with the utmost dedication. Thank you, RS Kasih Ibu

Fantastic,...... My wife had a terrible head injury on XMas eve 2023, She was rushed to the nearest hospital ,so Kasi Ibu Tabanan it was. From the moment we arrived at immergency I knew she was in good hands. We had to pay a small fee ( wich is normal in Indonesia), to get my wife checked up. In other hospitals it is a disaster if you can not show your insurance papers right away. The hospital is very good equiped. CT, MRI,XRay,.... And the staff is trained to act when they need. ICU is so good and the nurses treat you like a human, not a number like some other hospitals. After 4 days in ICU ,she got her own room on the 3th floor. Clean , big , well equiped. Also there, big thanks for the nurses. I recommend, if you have to go to a hospital, don't hesitate, go here. Again a big thank you for the way you helped my wife . I will not forget.

It was a dog attack, the hospital staffs tried everything to help me and also provide a lot of support with the insurance application materials. I cannot finished the vaccine for it has to be done in 21 days because I am going back to China, they also make a very clear schedule for me to continue the vaccination in China, it is so great! I love them! Makes me feeling so safe and better with Bali. But I still cannot like Bali dogs anymore!

I came to Kasih Ibu hospital after having severe food poisoning and other symptoms. The staff are so incredibly warm and welcoming. They do not hesitate to help you in fact, as soon as I walked in I got to lie down. The nurses are so caring and kind and make sure you are always comfortable. I got a room on the third floor which was clean, spacious and had everything I needed. They bring you frequent meals and water that are perfect. The doctors and nurses are always patient and ready to help, and are never judgemental. Thank you so much Kasih Ibu hospital for the amazing help! I would recommend anyone in need of hospitalisation to come here, for an overwhelmingly positive experience. Fast recovery’s everyone!