If you think about it logically, it’s an insanely stupid place. They have massive promo posters everywhere for special burgers but they aren’t even in stock… What’s the point?

The Korean beef burger wasn't good The chicken MC spicy and the Apple pie were quiet good. Wings were quiet alright . Difficult to get hold of tissue and straws had to keep going back to the waiter who was quiet busy himself. Cleanliness wise, it's good enough. The place is quiet crowded and looks understaffed. Parking available. Halal options.

Was super exited for the fries and chicken nuggets but then they all were cold, chewy, and tasted super old! Possibly we got given leftovers. The worst fries and chicken nuggets from any mcd ever! Oh ofc they forgot to get the chicken nuggets sauces. Big mac was still ok.

Fries were over cooked. No chance of being crispy. Oily of course. The man standing at the frier did however appear to be doing a good job, constantly cleaning down the area. The fries had sat in the warmer a long time though. My order, just the fries, took quite some time. The lady with a “Crew Leader” badge seemed to be packing orders but she seemed in slow motion, permanently in a confused state. It was so frustrating to watch. Thankfully there were only a few people waiting. Thankfully the young lady cashier who served me decided to proactively step in and she went to the fries bay, scooped some up, etc. She promptly bagged my fries. Excellent initiative and all executed promptly and competently. I was there 13:14 on 30/3/23. I commend the lady cashier. Well done!

Pull your head in with your customer service! If someone wants to buy sweet and sour sauce after using the self service to order (therefore having no idea you can’t sell it unless you buy nuggets) just give them some rather than making them buy nuggets, canceling order and jumping through hoops. Just ridiculous customer service, make your customer the priority rather than making your job 1000 times harder!

You should be ashamed by selling such a disgusting red Velvet cake ini your McCafe. The worst red velvet I've ever eaten in my life. The cream and the sponge were dry and tasteless. The tiramisu was edible but not good neither.

Food is good however they don't have coke zero or any diet drink option which is very strange. They also don't have straw for your drink and the cup is served open. No ketchup only sweet chilli and they charge extra amount for take away option.

Whoever packed these fries deserves a smack to the head half full and cold and stale

(Translated by Google) EMPLOYEES ATTITUDE VERY BAD AND BAD TO CUSTOMER MOST AVERAGE LOVES RATING (⭐4) BECAUSE THE FOOD IS GOOD, THE STRATEGIC PLACE, THAT IS LOVING RATING (⭐1) BECAUSE THE SERVICES ARE BAD BAD ... SANTUN SAMA CUSTOMER, WHICH SAYS THE SERVICE IS GOOD AFTER COURSE, MOST COMPLAIN HERE BECAUSE THE STAFF JUTEK IS LESS FRIENDLY, THERE IS NO PROPERTIES, SO FAST WAITING FOR THEIR EAT ALMOST SEXY BEAUTIFUL BEAUTIFUL BEAUTIFUL SUCCESSFUL, SUCCESSFULLY BEAUTY WORK DIFFERENT FAR THE SAME HOKBEN, STARBUCK, BURGER KING, THE EMPLOYEES ARE FRIENDLY FRIENDLY ... DIFFERENT WITH THIS MCD SUNSET THE EMPLOYEES ARE NOT ALONE, BAD (Original) KARYAWANNYA ATTITUDENYA SANGAT JELEK DAN BURUK TERHADAP CUSTOMER KEBANYAKAN RATA-RATA YANG NGASIH RATING (⭐4) KARNA MAKANANNYA ENAK, TEMPAT STRATEGIS, YANG NGASIH RATING (⭐1) KARNA PELAYANANNYA BURUK JELEK....TOLONG MANAGEMENT MCD SUNSET PERHATIKAN KARYAWANNYA DIBREEFING LAGI...KURANG RAMAH DAN GAK PUNYA SOPAN SANTUN SAMA CUSTOMER, YANG BILANG PELAYANANYA BAIK PAS KEBETULAN SAJA, KEBANYAKAN DISINI MENGELUH KARENA STAFFNYA JUTEK KURANG RAMAH GAK ADA SOPAN SANTUNNYA, SO CEPAT SAJI NUNGGU MAKANNYA HAMPIR SEJAM KADANG...TERUTAMA KASIR CEWEK YANG BADANNYA BESAR GEMUK BERCANDA TERUS MULUTNYA TERIAK2 GAK JELAS KALAU KERJA BEDA JAUH SAMA HOKBEN, STARBUCK, BURGER KING, KARYAWANNYA SOPAN RAMAH SANTUN...BEDA SAMA MCD SUNSET INI KARYAWANNGA GAK ADA AKHLAK SAMA SEKALI, BURUK

Typical Mc with Indonesian features)

30 minute wait for a wrap and hash? Pingponged between ordering screen and cashier because of your own faulty edc? Almost tried to serve me dine in while i already paid for the silly takeaway charge? No drive-through and parking lot smells like garbage? And no apologies on top of all of this while 2 orders after my number came out first including a few online order? Great job 👏

We went here twice! It is interesting to see how McDonald’s tailor their menu to the locality. We tried the Paser Spicy Fried Chicken and oh boi, it was Spicyyyy! We enjoyed a variety of their selection and we loved it all. It was cheap as well!

Your regular macdonalds, it also sells chicken wings and rice what is not common in the world! It also has a little mac cafe , there is place for citing inside! Outside parking is 2k IDR make sure u bring cash! Macdonalds also accepts mastercard, amex and cash!

No doubt! Still best fast food! Spicy chicken for sure so good!

food took extremely long and got forced to pay a scammer security guard for a mask while locals walked in freely without them once i purchased it and didn’t wear it no problem, was refused a straw and then when leaving was yelled at to pay parking and when i refused and drove off got screamed profanity’s at. Not an honest place for tourists if you don’t want to be heckled and hustled!

Was there with my family and we were very disappointed. We waited for 15 minutes our order and suddenly on the time table our order is disappeared, I asked a worker about our order, she showed something on your hands and left and we waited more 20 minutes, they made first orders from delivery and after only for visitors. In finely when we got our order we didn't get any ketchup for french fries and only two napkins for three persons and one straw for two soft drinks.

(Translated by Google) Subscription, because near the house, the menu is always updated, always renovates, nice place (Original) Langganan, karna deket rumah, menu selalu update, selalu renovasi, tempat bagus

You can grab breakfast wrap and coffee here.

I never had trouble ordering from this outlet. Even sometimes it's pretty loaded, but still okay with me. Used to order a triple cheese burger and an ice cream.

after read some reviews.... so, I used online order....the taste it's standard mcD, but the porridge more solid than in Surabaya (IMO)

(Translated by Google) Parking area (Original) Parkir luas

(Translated by Google) Not friendly (Original) Kurang ramah

Ok

(Translated by Google) Before Corona this place was very nice to hang out with, but since Corona arrived, and at home living in Bali this place is just a memory .... (Original) Sebelum corona tempat ini sangat enak pakai nongkrong, tapi sejak corona tiba, dan betah tinggal di bali tempat ini jadi hanya tinggal kenangan....

(Translated by Google) Not a fast food restaurant ... but a slow food restaurant ... ojol is told to move the food even though the restaurant is the one who is slow to prepare the food ... the fast food is supposed to be 5 to 10 minutes but here it can take up to 30-45 minutes and the ojol driver is chasing. try to repair the working system .. don't blame the driver if you slow .. (Original) Bukan fast food resto.. tp slow food resto.. ojol disuruh geser makanan padahal yg lambat menyiapkan makanan adalah pihak resto.. yg seharusnya fast food itu 5 sampai 10 menit tapi dsini bisa sampai 30-45 menit dan yg dikejar adalah driver ojolnya.. coba diperbaiki sistem kerja.. don't blame driver if you slow..

(Translated by Google) Looks like this restaurant is no longer ready to eat, it's a waste of time waiting for it. (Original) Resto ini Sepertinya sudah tidak makanan siap saji,buang2 waktu nunggu y.

Stupid touch screen system isn't up to date properly, E. G. couldn't simply order a grape slush without ice cream. Forced us to take away and eat outside. Front Cashier doesn't take orders what's up with that? Order online takes longer than 45min for the grab driver to actually leave the establishment. What type of 'slow food' is this??? Forced to Takeout and Grab Delivery dreadful.

I ordered a triple cheeseburger burger keto style with no bun and extra pickles. Everything was perfect. And the barista made a swan for me in my coffee at the table!

Mcdonalds in bali, very different from australia. I highly recommend the fried chicken. Huge downfall, is for whatever reason they take a very very long time to get your order out. I waited over 20mins when ordered in store and once i ordered on grab app. I waited over 2hrs for them to prepare the meal, and in the end i had to cancel the order. This is considered a luxury meal for locals.

this is the first time i'm annoyed with McDonald's, i just ordered chicken burger, choco mcflurry then my friend choco sundae and potato it took more than 20 min? I have also worked in the food and beverage section, but to prepare food that only takes less than 10 minutes with many employees, it doesn't make sense. Is McDonald's no longer given the title of fast food, but slow food?

Worst experience ever, waited for almost 30 minutes for breakfast menu, while the server serving the person that came after me, After I complained about the order, the server rudely saying I should be patient that my order will be made in 20 minutes, I mean just a piece of hash and English muffin for A FRICKIN 50 minutes. Are you out of your mind ? I asked for refund and they seems not happy about my decision. At least you supposed to off the breakfast menu on your system if it’s not ready yet, so people will not be expecting much from it. THIS IS MY FIRST WORST EXPERIENCE WITH MCDONALD IN INDONESIA.

My wife got a sensetive gum, it hurt when she drink directly from the coke cup with ice in it.. when we asked the cashier for a straw she refused to give us one and told us the coke doesn't come with a straw!! Rude behavior to be honest 👎🏻 10th Dec. 5.20pm in case you want to know who was the cashier. Her name is Riky (crew)

Good place... The food tasted good but the wait time was more.... Apart from that the ambience was good.. The place was calm and peaceful

Food is ok, but it always too much people and stuff don’t do anything with it. Only one terminal work where you can make order, so it’s very loooong waiting

Don’t be on Grab or GoJek if you cannot find drivers! Absolute p*ss poor! Probably sitting indoors drinking cups of coffee instead.

Providing food that are not fresh multiple times , in the warmer for more than it suppose too , when we ask for replacement , they were rude, we paid another one , no worries, but we are very dissapointed, hope they will fix this issue, manager is super rude, only at this mcdonald , always a problem, no more visit .!!!!! Proof me wrong

First time trying McDonald's in Bali and was disappointed. Big Mac and Chicken Sandwich didn't taste good or appealing. Didn't taste bad, but I have had better McDonald's in other countries and this ranks towards the bottom of international McDonald's experiences. Not certain if it's just this location and will have to try McDonald's another time in Indonesia before I give it a final verdict. Our order took a very long time to be prepared, but workers seemed to be working fast.

Awful place. Waiting for my order more than 30 minutes, french frice cold

This is my go to place for Go-Food breakfast delivery. Always delivered on time, even when they are busy. Love the Bubur Ayam and Hash Browns. Also like the pancakes.

Man, McDonalds should be a fast food, but you guys have been very very slow for dine in or online delivery. Bad service.

Busiest McDonald's Almost took 40 mins on weekend Hard to find the sitting

Nice service, i lost my points when i want to redeem ice cream on the order machine and the staff straight give me the ice cream. Thank you and keep it up

Saya pesan takeaway paket 2ayam spicy disini, sampe rumah dibuka malah yg crispy. Apa gak bisa baca? Kalo pun emng gaada yg spicy kan bisa konfirmasi dulu ke pelanggannya jangan asal comot diganti yg krispy. Parah banget sihhh

Normal fast food

Good service 👍👍👍👍👍

(Translated by Google) For those who are hungry to pass through the Sunset road (Original) Cucok utk yg laper klo melewati Sunset road

Simple to order

(Translated by Google) Please put 1 person in charge of the touchscreen message 👎 not everyone knows where the menu is (Original) Tolonglah taruh 1 orang jaga ditempat pesan touchscreen 👎 ga semua orang hapal letak menunya dimana

(Translated by Google) Unpalatable. (Original) まずい。

Mcd Sunset Star staff Bagian Take away g ada ramah2nya sama Ojol ,Bicara terlalu kasar , Kurang teliti ,tapi merasa seakan mereka sempurna , Rating yang sesuai #2

Tak away nya kok lambat

I arrived and was directed to a self service machine instead of a person. Other than that they have all the usual mcdonald's standards you would expect.

(Translated by Google) Good service (Original) Bagus pelayanan

The place is good! The staff is good too, but when you come in the lunchtime break will definitely chaos. Some people they left the cutleries not proper. So, the staff need speed up to the cleaning table.

Great service and best chicken charcoal bun burger ever 🍔🍟

Try the balkon to see all ,wait in trafic lamp 😀

Nicely run McDonald’s. Missing home or curious about the local menu? There’s a couple items on the menu you usually won’t find at locations in western countries like the rice bowls and spicy fried chicken. The dessert menu is a little different too.

I came for breakfast Ibu Erni and team really helpful and shared the good vibes Tasted good, ambience energic, playlist lil bit loud if want to chitchat or work Overall it was amazing

No good menu for choosing dishes. Other as usually. They accept credit cards, and it is very good.

I Love Mc Cafe With Chesse Croissant Combine With Great Cappucino

As usual it's really delicious but I don't like the new male because it's too spicy and a lot of black pepper

Slow service

(Translated by Google) Comfortable and clean place. (Original) Tempat yang nyaman dan bersih.

(Translated by Google) Great boss (Original) Mantap bos

My son's fav burger 🤩

(Translated by Google) Good and friendly service. (Original) Pelayanan bagus dan ramah.

(Translated by Google) Good, fast service, only to eat in a limited place (Original) Pelayanan baik, cepat, hanya untuk makan ditempat masih terbatas

(Translated by Google) The service is complicated, delivered 3 minutes late at the photo seeing McDonald's took a long time, nothing until I waited 15 minutes (Original) Pelayanan nya ribet deriver telat 3 menit di poto seeing kan McDonald's lama gak ada apa sampek nunggu 15 menit

(Translated by Google) Service is ok, lots of promos in the mantab application continue, food is ok, prices are ok (Original) Pelayanan ok,banyak promo di aplikasi mantab teruskan, makanan ok,harga ok

So slow. This is not fast food.

Nice

good place

(Translated by Google) Fast food that is always recommended by children (Original) Fast food yang selalu recommended anak anak suka

(Translated by Google) Long wait for orders (Original) Agak lama nunggu pesanan

(Translated by Google) Lonely due to pandemic effects .. Good service ... (Original) Sepi krn efek pandemi.. Pelayanan bagus...

(Translated by Google) Good place, safety health protocol. (Original) Good place, safety protokol kesehatan.

(Translated by Google) Best ... 😁😁😁😁 (Original) Terbaik...😁😁😁😁

(Translated by Google) The dish is delicious👍🏻👍🏻staff are friendly and polite .. (Original) Enak enak sajiannya👍🏻👍🏻staffnya ramah dan sopan..

(Translated by Google) Slow service, we ojol are disappointed to wait too long (Original) Lambat pelayanan , kami para ojol kecewa menunggu terlalu lama