South Perth Hospital image

South Perth Hospital

Hospital Private hospital

One of the Top rated Hospitals in South Perth


Address

76 South Terrace, South Perth WA 6151, Australia

Website

www.sph.org.au

Contact

+61 8 9367 0222

Rating on Google Maps

4.10 (69 reviews)

Open on Google Maps

Working Hours

  • Saturday: 6 am to 8 pm
  • Sunday: 6 am to 8 pm
  • Monday: 6 am to 8 pm
  • Tuesday: 6 am to 8 pm
  • Wednesday: 6 am to 8 pm
  • Thursday: 6 am to 8 pm
  • Friday: 6 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (31) nurses (17) hospital (15) surgery (15) care (15) experience (10) Hospital (10) time (10) hours (10) nurse (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Megan W. 2 years ago on Google
    Amazing nurses at south Perth hospital. My son had surgery on Thursday and they went above and beyond for him. They gave him jelly and icy poles and lots of attention. Comfortable stay and overall very happy with the facilities. Food was lovely and they always come around to offer tea and coffee. Thank you ladies and gents ❤
    4 people found this review helpful 👍

  • 1/5 Mandy 2 years ago on Google
    Have your surgery somewhere else. I worked here for 2 months. The building is falling apart. The roof leaks in the theatres. The staff are rude and will literally treat you as a number. The nurses are the only nice thing about this place.
    4 people found this review helpful 👍

  • 2/5 Beryl C. 2 years ago on Google
    Admitted 21/04/22, for knee replacement, Admin , front end and Liason staff members could do with some Customer Service training, wont go into detail but my wife and i had to experience bad manners, arogrance and downright bad customer service on several occasions. Cant complain about medical staff, assistants or menu/ food quality. Hospital is a bit dated but does the job. Would i reccomend, NOT SURE.
    3 people found this review helpful 👍

  • 5/5 Leah L. 2 years ago on Google
    My son recently had surgery at South Perth Hospital and we were to happy with our care! The nursing team are amazing and took such good care of our little boy. The Hospital seems a bit old and some of the lights in our room didn't work and there was a power outage twice whilst we were there. Overall a really positive experience and would recommend this Hospital to anyone requiring surgery.
    3 people found this review helpful 👍

  • 5/5 Jodie M. 2 years ago on Google • 7 reviews
    Could not ask for nicer nurses! They were so lovely and personable, would definitely recommend 👌 I recently had my wisdom teeth removed here and they explained everything they were doing and what I could expect at each stage of my stay. They offered to answer any questions I had and very quickly put me at ease. Very glad I had my surgery here and am so grateful to all of the staff :) Also to the nurse who sang to me while wheeling me back to my room, you really made my day- I hope Christmas comes early for you so you can sing all the christmas carols you'd like ❤️
    2 people found this review helpful 👍

  • 5/5 Kerry F. 2 years ago on Google
    I can’t speak highly enough about Josh’s efficient workmanship . Josh is always on time and the workspace is always left completely tidy and clean, The initial contact is friendly and always helpful with practical advice given for the job when needed . Josh always tries to schedule a booking with out a lengthy wait time …. I have no hesitation in recommending Josh O for any electrical work that safely needs addressing in your home or business … Kind regards Kerry Forth
    2 people found this review helpful 👍

  • 5/5 Tracy N. 2 years ago on Google
    Wow what amazing staff... the care they gave my daughter was beyond amazing. Thankyou to you all, the reception team the surgeon the anethasist, all the nurses and post op staff... the wonderful cleaners who had big smiles and the funny porter who drove us safely to the theatre. Can't recommend the hospital enough.
    2 people found this review helpful 👍

  • 5/5 swim 1 year ago on Google
    There are some mixed reviews here but everyone has a different experience. I loved my time at SPH, the staff were amazingly kind and I felt very cared for. Probably a bit understaffed as sometimes you have to wait a while after pressing the call button, but that’s not their fault—the people at the top need to focus their funding on supporting the staff and patients instead of themselves.
    2 people found this review helpful 👍

  • 1/5 Pooja 2 years ago on Google
    I wis they had 0 start option too. Was booked for glucose tolerance test, had not had anything since midnight and was starving. I was booked in for 8 15am, however the pathwest didn't open until 9am. Almost passed out.
    2 people found this review helpful 👍

  • 1/5 Shariell 1 year ago on Google
    I was not given my antibiotics in the morning when i was supposed to at 6am the day after the surgery which i had early the morning befoure. I was discharged to get them from the chemist and told to take them at 2pm and miss the morning dose. I was also given vernal instructions on what to do with my cleansing rutine following nose surgery and also told to get the kit form the chemist. This is not what the doctor told me he said they would show me what to do. I mentioned this to the nurse but was met with resistance. So i cleansed for the first time at home. I found this scary as the instructions written on the packets is different to what to expect form what ent tells you on the phone. I ended up with burst stiches in my nose, and this is my nose for the rest of my life. I hope south perth keeps to protocols after reading this. Also my partner could not come at the designated visiting hours as he was working and they were not acomidating of any other hours.
    2 people found this review helpful 👍

  • 1/5 Tim R. 1 year ago on Google
    Admitted my wife for surgery 3 hours late. Because of strict 4-6pm visiting hours she wasn’t back to the ward in time so had to spend the night alone and without food. Visiting hours should be set for a time after patients are back from surgery and at a time people with jobs are able to get there, not at hours that are most operationally convenient for management. Staff are arrogant and uncaring.
    2 people found this review helpful 👍

  • 1/5 Michelle M. 1 year ago on Google
    While I'm happy with the care my elderly mother has received, it's a nightmare for relatives and visitors. I respect covid has made it particularly difficult for all healthcare providers but I'm sure some smaller hospitals are using it as an excuse to limit visitors to cut down on the screening work for administrative staff at the front desk. Before I visited I made sure of their visiting hours on their website and what I had to provide - RAT, certificate etc. No problem. You can not trust what is written on their website! I turned up on Saturday for the 4pm to 6pm block only to be refused entry. On the glass door their weekend hours are limited to 10am to 12pm. There were three very angry visitors at the door with me. One lady, who's husband was newly admitted with dementia, wasn't allowed in. She was apoplectic over concern for her partner. My mother is legally blind. I have to help her with cutting up her food, recharging her tablet, downloading audio books (but wifi wasn't provided there) organising her clothing etc. If I'm not allowed in, that burden is shifted on to nursing staff or not provided at all. So while it may seem limiting visitors cuts down work for the gatekeepers at the front desk, it adds considerable work load to nursing/allied staff in the wards. Every patient gets both bored and lonely in hospital. Visitors mitigate some of that. They boost morale. She can not see the phone or hear the ring - so if I want to speak to her I need a nurse to go to her room with the phone. They are already understaffed - I don't want to add to the problem. There is provision for what is called an "essential visitor" at all hospitals but most don't highlight it and/or make the application so onerous it's just not worth the trouble. Before she was moved to South Perth, she was in Fiona Stanley Hospital, Fremantle Hospital, Attadale Rehab Hospital over the past 2 months. All of them have 8am to 8pm visiting hours so South Perth can't argue it's standard or regulatory mandate. It's a policy choice they made. My other issue is the lack of communication with me and/or my brother. Mum has an array of complex health issues. She forgets things, doesn't really know the drugs she is taking or even her previous surgeries. She knows this and likes me to sit in on every appointment as her advocate. My brother and I have power of guardianship. I haven't received a single call from anyone to inform me about her progress, changes to her meds or an estimation of when she can come home or whether she will need to go into TPC. I know doctors are busy but, at the very least, they could ring and let me listen in to the consult on speaker. It's not only the limited hours but also the way it was implemented. Some staff members who spoke to me were just rude. I am disabled - I walk with a cane. For me just to get there is a painful effort. I turn up on Friday with clean pyjamas for Mum, I was curtly told I couldn't go in. Apparently she already had the "allotted number of visitors". I asked if they could take the bag to Mum. Fortunately a senior nurse happened to be at the front desk and said "for god sake, just let her in". After battling a long freeway traffic jam just to get there, I appreciated it. Hopefully they will take these issues raised seriously but I will also be sending a letter to the hospital's board.
    2 people found this review helpful 👍

  • 5/5 Davinia L. 4 months ago on Google • 25 reviews
    I was looked after by a nurse named Joanne after my sinus operation, she was fantastic, I felt so cared for. Decent food too!

  • 5/5 Alison D. 7 months ago on Google • 24 reviews
    Best hospital experience I’ve ever had and I used to work in health 🤣. Literally every single staff member was professional, friendly and smiling. They made my toddler’s day procedure go as easy as it possibly could. We’re very happy! Thank you 😊 Alison Dearson

  • 5/5 Jamie W. 6 months ago on Google • 19 reviews
    Lovely hospital with friendly staff. Went in for gastroscopy, had a nice nap and some tasty sandwiches. Can't go wrong

  • 5/5 Jess The B. 1 year ago on Google • 19 reviews
    Stayed 2 nights for a surgery and the nurses on the ward were compassionate and professional. The food was so fresh (far better than I’d expected) and my private room was clean, quiet and comfortable. Would highly recommend this hospital.

  • 5/5 Kath de G. 1 year ago on Google • 5 reviews
    My husband has had a hip replacement at SPH, and the experience has been excellent. The staff are so caring and professional, from the front desk to the cleaning staff. The food is truly exceptional, generous servings with delicious flavourful home style meals. Our treatment here has been really lovely, the care my husband has definitely helped his recovery. The physios, Vivian and Bernie, the admin staff, nurses who were all just so caring...we Thank you so much. SPH your staff and facilities are highly recommended.
    1 person found this review helpful 👍

  • 5/5 Elly M. 2 years ago on Google
    Nurses (Joanne & Erin) along with the front office staff were amazing! Very attentive and caring. Hospital rooms also very decent. Highly recommend
    1 person found this review helpful 👍

  • 5/5 Aaron H. 1 year ago on Google
    I stayed in the hospital Room 10 from Monday 24 October till Wednesday the 26th. Firstly I just want to mention how amazing and wonderful the crew of nurses I had over the 2 nights staying there. I can’t say it enough how lovely, kind and caring they where and how easy they made my stay and recovery. From checking on my pain, to helping me get out of my bed and walking again when I needed to. All in all the service was out of this world. Thank you so much ☺️
    1 person found this review helpful 👍

  • 5/5 Mark E. 6 years ago on Google
    Visited the hospital with my partner getting her wisdom teeth removed. All the nursing staff were amazing, friendly and kind. Unfortunately I suffered a minor seizure whilst waiting in recovery with my partner, only to wake to the nurses on duty quickly, gently and incredibly sympathetically were onto it. Helped me into a wheelchair and to my own bed. I have to give a huge thank you to nurse Jennifer who went above and beyond to make sure I was feeling okay, looked after me and went the extra mile to ensure I was doing well after the incident. This was by far the best experience I've ever had with any hospital, you don't go in feeling like just another patient (although I wasn't) they treat you as a friend and genuinely care for your well being.
    1 person found this review helpful 👍

  • 5/5 Jamie H. 5 years ago on Google
    Excellent staff and nurses. They kept me calm and was gentle as well. Never had this much care in a long time. The staff value their patients and take time to listen to them. I would recommend this hospital to anyone. Thank you for making my stay overnight easy and stress free.
    1 person found this review helpful 👍

  • 4/5 Michael C. 3 years ago on Google
    The average Doctor salary in Australia is $146,250 per year or $75 per hour. Entry level positions start at $95,269 per year while most experienced workers make up to $234,000 per year. @silvestarmichealraj @sylvesterenzio
    1 person found this review helpful 👍

  • 5/5 Cathy B. 7 months ago on Google • 12 reviews
    I attended as a day surgery patient yesterday. Everything from admission to discharge ran seamlessly. I loved the process of being able to walk to the pre theatre ward and theatre, instead of being wheeled in on a trolley, which sometimes adds to the stress of me having the procedure. Being able to sit and put your feet up with a warm blanket while waiting to go to the theatre was reassuring and comforting. All the team were friendly and helpful. I have had surgeries at two major private hospitals south of the river and rate South Perth Hospital’s care and attention to detail far above both. Thank you all for a stress free procedure.

  • 5/5 Lachie S. 6 months ago on Google • 8 reviews
    Just left after my tonsillectomy and it was by far my best experience in a hospital. I had a scottish nurse called Jo and phillipino nurse called Camille who were both super friendly and caring.

  • 5/5 Ro 7 months ago on Google • 4 reviews
    Thank you to the wonderful staff in the Endoscopy unit. The level of care was simply oustanding. It was so great to be informed by one of the nurses as well about the hospitals PATH initiative. Good to know I can reach out to someone if i need. Thank you again :)

  • 5/5 Kirsty S. 1 year ago on Google
    My baby had a procedure at south Perth hospital yesterday and all of the nurses and staff were just so friendly and kind. They made sure you knew their names and took the time to talk to you and check on you. Couldn't have asked for better care. Thank you nurse's. 😊

  • 5/5 Brianna N. 11 months ago on Google • 4 reviews
    I had an exceptional experience at South Perth Hospital. The staff were incredible, kind, attentive, professional. Please thank everyone for me. You all do such an important job.

  • 5/5 Isabella K. 11 months ago on Google
    So impressed with my experience at SPH. All the nurses and staff were so kind. Highly recommend!

  • 2/5 Andrew N. 1 year ago on Google
    I had to spend over an hour helping an elderly relative to complete an admission form on the computer, print, sign, scan and email back to the hospital. This created so much stress and anxiety for us both. What a joke.

  • 5/5 Alize B. 11 months ago on Google
    Great and friendly admission, great parking, amazing staff and surgery was super quick.

  • 1/5 Letty F. 1 year ago on Google
    Despite phoning and asking about bringing in children to visit, we drove over an hour to be turned away for having 1 adult and 2 children. Absolutely disgusting nurse on the door. Can not recommend this hospital to anyone.

  • 5/5 Melissa C. 1 year ago on Google
    My 9 year old daughter recently underwent a adenotonsillectomy 26/8. The special care and attention we received from administration, to our surgeon and anaesthetist was absolutely outstanding. Our nurses in Park ward were incredibly special people who went above and beyond to make our stay comfortable with the highest quality nursing you could hope for. I cannot thank them enough ❤️

  • 5/5 Theresa S. 2 years ago on Google
    The level of care and concern for his well-being is outstanding. My partner Tony said they were absolutely wonderful he would happily come back here in the future if necessary.

  • 3/5 Alexandra B. 4 years ago on Google
    My Surgeon was absolutely lovely and did a super great job. The food was horrendous and one of the nurses shouted at me. They drugged me despite being in no pain to stop me from complaining about reacting to the glue on the cannula sticker.

  • 5/5 Dallas S. 3 years ago on Google
    Recently had ENT surgery done at SPH and the care I received from both the doctors and nurses was 10/10. The nurses were very attentive after my surgery and constantly reminded me to call if I ever needed anything.

  • 5/5 Shannon B. 2 years ago on Google
    The care my son received from this hospital after his surgery was outstanding. Such caring nurses and admin staff. Very impressed

  • 5/5 Sid P. 2 years ago on Google
    I had a great experience! All the staff including Consultant,Nurses,theatre staff,recovery staff especially the Nurses took care of me Kelly & Val were professional,skilful & kind. Thank you!


Call +61 8 9367 0222 Open on Google Maps

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