I went to this store today to purchase a new pair of runners. I found the runners I liked and approached the assistant for the right size. The assistant looked straight at me and the proceeded to assist other customers. I waited thinking he may have been serving them first. Whilst waiting some children entered the store, this assistant offered them help. When they said they are alright, I tried a second time to engage with this worker. The worker said hi and then continued to walk away assisting other people. I decided to leave and take my money else where.

During my recent visit to Rebel, I had the pleasure of receiving exceptional service from one of their employees, sam. This individual's dedication to providing an outstanding customer experience was truly impressive. Not only was his knowledgeable about the products and offerings, but sams genuine passion for assisting customers shone through in every interaction we had. They patiently listened to my needs, offering valuable advice and recommendations tailored to my preferences.Moreover, this Rebel employee exhibited professionalism and a high level of expertise in the store's inventory. His enthusiasm and passion for sports or fitness were evident, making me feel confident in the products I purchased. I highly commend his outstanding Rebel employee for his exemplary service and dedication to making my shopping experience memorable. His commitment to customer satisfaction truly sets a standard for exceptional service in retail. He is an asset to Rebel, and his excellent work ethic deserves recognition.

Always happy with the service here, but particularly impressive service received from Harry. Went above and beyond helping us to get the product we were needing.

Excellent customer service,a lovely young Lady Jasmin was wonderful!helping me to find a gift for someone special, I hope that she gets the recognition she deserves

Was directed to this store from Orion to purchase an item that the website claimed was in stock, waited 15 minutes in store to see some staff but could not find any that weren't trying to sell shoes, so ordered I online whilst standing in store only to receive a call 40 minutes later that the store has not updated its online stocks and they actually don't have any physical stock in store. Was then directed towards the store in the middle of Brisbane to find stock, perhaps staff the store correctly and update your system so you don't have people driving 30 plus minutes between stores when you infact don't have stock.

Two lovely staff managed to find a pair of slides for my husband with an unusual foot.

I would highly recommend this shop the service from the lady that helped Gillian with fitting her new shoes was excellent. Very Happy Customer

I got new running shoes for my triathlons and marathons, and U just gotta love rebel