1/5 Alli J. 10 months ago on Google
My
partner
and
i
attended
Kallangur
Tavern
today
with
the
intentions
of
meeting
his
family
there
to
have
a
celebration
lunch
and
drinks
as
it's
his
birthday.
As
we
were
waiting
for
his
family
to
arrive
My
partners
gone
into
the
gaming
room,
mind
you
I
don't
even
play
the
gaming
machines
I
just
followed
him
whilst
on
the
phone
to
my
mother.
After
10
minutes
of
being
in
the
gaming
room
we
were
approached
by
a
lady
gaming/bar
attendant
and
she
requested
my
partner
remove
his
hat
and
I
produce
Id.
No
problem
at
all,
I
produced
my
driver's
licence
which
is
expired
by
a
month
and
a
bit
haven't
gotten
around
to
renew
it
as
I
don't
have
a
car
and
she
said
it
was
unacceptable
identification
because
it's
expired.
Now
I'm
a
qualified
bar
supervisor
for
a
bar
and
restaurant
in
Sandgate
and
every
experienced
in
the
hospitality
industry
and
with
liquor
licensing
policy
and
regulations.
The
manager
Michael
then
came
out
and
proceeded
to
state
that
it
is
policy
that
staff
and
management
can
decide
to
refuse
the
identification
if
it's
expired
and
that's
the
decision
he's
making
to
refuse
to
accept
my
id
I
even
stated
I
have
my
health
care
card,
Medicare
card,
bank
card,
and
birth
certificate
but
nope.
He
proceeded
to
tell
my
partner
and
I
that
we
had
to
leave
the
premises.
I
then
recorded
me
showing
my
id
and
my
other
identity
documents
and
him
refusing
them.
Now
the
problem
I
have
is,
I
have
bank
statement
proof
of
attending
the
tavern
on
the
26th
of
July
presenting
to
the
bar
with
the
same
Id
that
was
infact
expired
on
this
occasion
aswell
and
the
lady
at
the
bar
I'd
checked
me
and
proceeded
to
serve
me
my
drink
and
we
had
a
lovely
lunch
and
evening
that
afternoon,
but
today
I
was
singled
out
and
humiliated
and
kicked
out
over
having
expired
Id.
I
completely
understand
if
I
had
no
identification
on
me
but
to
go
to
the
length
of
kicking
me
out
over
expired
Id
is
a
joke
lmfao.
Michael
the
manager
is
on
a
serious
power
trip
from
the
position
he's
in
and
should
train
all
the
staff
to
the
same
standards
of
customer
service
especially
when
the
tavern
staff
accepted
my
id
on
the
26th
of
July
but
a
different
staff
member
won't
accept
it
today?
Double
standards.
Won't
be
bringing
my
money
back
to
this
venue.
Shame
on
the
manager
Michael,
rudest
and
poorest
people
skills
same
as
the
lady
staff
member
on
the
gaming
floor
today.
The
cameras
in
the
gaming
room
will
show
you
how
several
of
the
other
gaming
patrons
reacted
to
them
kicking
me
out
over
expired
ID,
to
say
they
were
appalled
is
an
understatement.
I'll
be
taking
this
to
the
senior
superior
of
ALH
GROUP.
1 person found this review helpful 👍