Spec-Savers Kenilworth image

Spec-Savers Kenilworth

Eye care center Optician Sunglasses store Optometrist Contact lenses supplier

👍👍 The most amazing service and staff! I recently moved to Cape Town and was nervous to find a new optometrist as I have had a terrible experience in the past, however the staff at this branch were so helpful, kind and knowledgeable. In addition to wonderful staff and great service, the COVID protocols... People often mention service, staff, experience, frames, friendly, test, store, Kenilworth,


Address

Shop 118, Doncaster Rd, Kenilworth, Cape Town, 7708, South Africa

Website

www.specsavers.co.za

Contact

+27 21 671 2513

Rating on Google Maps

4.90 (54 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: (Day of Reconciliation), 9 am to 4 pm, Hours might differ
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (10) staff (10) experience (7) frames (7) friendly (7) test (6) store (6) Kenilworth (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Caitlin B. 3 years ago on Google
    The most amazing service and staff! I recently moved to Cape Town and was nervous to find a new optometrist as I have had a terrible experience in the past, however the staff at this branch were so helpful, kind and knowledgeable. In addition to wonderful staff and great service, the COVID protocols are well done and ensure that all patients feel safe. Well done, can't wait to visit again.
    2 people found this review helpful 👍

  • 5/5 Waheda H. 1 year ago on Google
    Lovely staff! Always willing to assist and go the extra mile.
    1 person found this review helpful 👍

  • 5/5 Claudette C. 2 years ago on Google
    Very pleasant experience. The optometrist Roshni Cockburn was a darling in explaining everything during the eye examination and the patience she portrayed in answering all our questions was phenomenal. Also thank you to Bruce Southgate for his assistance in helping me choose my frame.
    1 person found this review helpful 👍

  • 4/5 Z W. 1 year ago on Google
    The Service was Excellent the optometrist explained everything about the eye test and lenses indepth and even had me sit at her laptop to test the lenses as this is how I work. This is not something I experienced previously at the Canalwalk store, with my previously where the results of my eye exam was not explained. But the range of frames and sunglasses at Kenilworth can be improved and I was not informed instore about the option that I could check online for frames and try 6 frames from home and then advise the store regarding my choice. I've contacted the store to place my order onhold after hearing about the options to choose online or at another store and do an instore transfer of frames or just provide my store with the codes.

  • 5/5 Alison F. 4 months ago on Google
    It is always such a pleasure coming for my eye test with Shan and the friendly staff at Spec Savers Kenilworth.

  • 5/5 Timmy J. 11 months ago on Google
    Always a pleasure to visit any business and get this level of professionalism and friendliness. Based on the reviews and my own experience, this may be the best spec savers in the country. Certainly the best I've visited. The optometrist is particularly excellent- she explained everything and was engaging and patient.

  • 5/5 Alistair B. 1 year ago on Google
    I went to Spec-Savers, Kenilworth for the first time today. What a wonderful experience, from the courtesy with which I was welcomed to the conclusion of my transaction. The optometrist, Shana, was ultra-professional and engaging throughout the examination. I was informed of all her findings and given sound advice about eye care. The Optical Dispenser was efficient at her job. When it came to selecting frames, usually a nightmare for me, she listened to what I wanted, went to the frames, and selected a pair which I liked immediately. While I did fit a few others, I settled on her first suggestion. A process that usually takes me an hour was reduced to 10 minutes. I would highly recommend this wonderful service provider! Thank you so much for excellent customer service!

  • 5/5 Ahmad S. 7 months ago on Google
    Always met with excellent service and a friendly smile. And all the free screws to fox my sons spectacles for many years.

  • 5/5 Feroza M. 4 months ago on Google
    I had a great experience at spec savers Kenilworth centre, from the warm welcome to the professional eye test by Sham Moodley. Great friendly staff with the most pleasant atmosphere..well done guys. Feroza Moosa

  • 5/5 Natalie T. 4 months ago on Google
    I really enjoyed Shan's gentle manner. She answered all my questions and really took care in my eye health. Plus the bargains are still so super!

  • 5/5 Chelsie R. 8 months ago on Google
    I would highly recommend Spec-Savers Kenilworth. I enjoy coming in for my eye test and choosing my frames because there is no anxiety-provoking pressure from the staff. Everyone is friendly, helpful and professional. Shan Moodley did my eye test today and she was very warm and personable. I left feeling well taken care of and confident in the plan for my eye health care. I felt like she really went out of her way to make it a positive experience.

  • 5/5 Lauren Pascal K. 6 months ago on Google
    Very helpful and friendly service. A lady named Phiwo was particularly helpful in getting my contact lenses reordered - she really went out of her way to help me. Very pleased with my experience at this branch!

  • 5/5 Dineo m. 1 year ago on Google
    The Experience was great, very welcoming and patient staff( as I was struggling to pick a frame😂😂). All thanks to Bruce for the lovely service.💙

  • 5/5 Insahf F. 3 years ago on Google
    Their service was fantastic 👍 the staff was very accommodating and most of all understanding. Everyone had a friendly dispensation about themselves. Thank you, Specsavers for making my visit a memorable one! I look fwd to visiting your store again soon.

  • 5/5 Mohamed M. 3 years ago on Google
    Knowledgeable professionals who value exceptional service. Been my go-to eye experts for five years. With good reason. Quentin is an extraordinary professional who knows how to treat clients well. Their standards of service and trustworthiness are the reasons I intend to return year after year.

  • 5/5 N L. 2 years ago on Google
    Just a huge thank you to Bruce and the team at Spec Savers Kenilworth. The enthusiasm shown as well as attention to detail to your clients wants/needs is amazing. Keep up the good work and looking forward to my next visit

  • 5/5 Gina R. 2 years ago on Google
    Lovely practice with friendly & welcoming staff but most importantly state of the art equipments to ensure the health & welfare of your eyes. Highly recommended.


Call +27 21 671 2513 Open on Google Maps

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