1/5 Leandri B. 1 year ago on Google
My
wife
was
treating
me
and
my
parents
for
my
birthday
dinner.
The
very
first
item
she
ordered
was
unavailable
and
only
the
much
more
expensive
alternatives
were
available.
The
waiter
then
informed
us
also
that
the
service
would
be
impacted
due
to
the
taxi
shutdown
situation
and
they
were
short
staffed.
Immediately
I
expected
service
to
be
slow
which
was
acceptable
at
that
point.
During
the
evening
I
noticed
a
few
waiters
just
standing
around
and
joking
and
laughing
with
each
other
which
contradicts
any
service
issues.
The
food
and
drinks
were
great
and
we
enjoyed
it.
It
was
Monday
and
there
were
burger
specials
so
obviously
it
was
going
to
get
busy
and
indeed
it
was
packed.
We
ordered
desert
and
waited
quite
a
while
and
nothing
happened
as
we
saw
the
waiter
was
busy
helping
other
waiters
with
their
tables,
eventually
the
waiter
came
and
told
us
that
unfortunately
they
can
only
serve
one
of
the
4
deserts
we
ordered
and
so
we
decided
to
cancel
the
desert
order
completely
and
asked
for
the
bill.
A
few
minutes
later
the
waiter
came
back
and
said
all
4
deserts
were
made
and
they
can
serve
it,
by
this
time
my
parents
already
got
up
from
the
table
and
my
wife
and
I
were
just
waiting
to
settle
the
bill.
Not
one
of
the
3
managers
came
to
our
table
to
see
if
they
could
assist
the
waiter
or
us
because
now
we
were
starting
to
feel
embarrassed
because
the
waiter
kept
going
back
and
forth
from
the
kitchen
and
our
table.
I
don't
know
if
there
was
a
communication
problem
or
what
but
I
think
that
management
could
have
made
some
small
changes
that
would
have
helped
waiters
not
being
run
off
their
feet
and
customers
would
have
had
better
and
faster
service.
Management
knew
they
were
short
staffed
the
whole
day
and
they
knew
they
would
be
busy
due
to
the
special
that
they
have
every
Monday,
if
I
was
the
manager
I
would
have
either
blocked
some
of
the
menu
items
or
blocked
a
part
of
the
seating
capacity
off
or
a
little
of
both.
This
would
have
eased
any
pressure
felt
by
staff
in
the
kitchen
and
waiters
would
have
been
more
attentive
to
their
tables.