1/5 Biren 1 year ago on Google
I
felt
cheated!
We
had
broken
down
our
bookings
with
Radisson
into
2
parts.
2
nights,
away
for
3
nights
and
back
for
4
nights.
We
were
considering
between
this
Hyatt
and
Taj.
We
decided
to
give
this
a
try
for
the
first
part
of
our
stay
and
based
on
our
experience,
decide
about
4
nights
later.
Our
initial
stay
experience
was
near
perfect.
The
2
bedroom
residence
we
had
selected
was
spacious
with
washing
machine
and
dryer.
3
bathrooms
with
showers,
an
additional
small
room
etc.
so
we
decided
to
go
with
them
for
the
latter
part
of
our
4
night
stay
too.
However
before
confirming
that
booking
we
called
the
hotel
to
confirm
if
we
can
get
the
same
or
exactly
same
kind
of
residence.
We
were
assured
that
we
will
get
exactly
same
type.
We
reached
late
night
for
check
in,
tired
after
long
day
drive.
We
were
allotted
our
residence
and
as
soon
as
we
stepped
in
our
problems
started.
Firstly
it
wasn’t
at
all
the
same
type
as
promised-
there
wasn’t
that
extra
small
room
(which
can
be
let
go),
rooms
much
smaller
that
won’t
fit
2
people
walking
around
the
bed
at
the
same
time,
no
space
for
keeping
our
suitcase
which
had
to
be
opened
up
in
the
tiny
hall
cum
dining
area,
washing
machine
without
dryer
(no
provision
to
hang
dry
clothes,
might
as
well
not
provide
a
washing
machine),
one
side
of
the
lights
in
hall
and
main
bedroom
not
working
making
that
side
of
room
dull
and
dark,
hall
AC
would
not
change
to
heater
nor
will
it
reduce
the
temperature
(non-
functioning
thermostat),
and
the
worst
of
all
problems
-
out
of
the
2
bathrooms
provided,
only
one
had
facility
to
shower!!
The
other
bathroom
only
had
a
bath
tub
WITHOUT
A
HAND
OR
OVERHEAD
SHOWER,
and
the
staff
argued
with
us
that
that’s
how
one
must
take
bath!!
They
expected
us
to
fill
the
bath
tub
each
time
we
want
to
take
a
bath!!!
No
apology
from
the
staff
that
the
person
who
promised
us
exact
same
type
room
over
the
phone
made
a
mistake.
The
staff
were
almost
non-
cooperative
leaving
us
feeling
unwelcomed
and
under-
served.
Finally
since
we
carried
our
persistence
till
next
day
morning,
they
agreed
to
give
us
an
extra
hotel
room.
Our
family
had
to
separate
into
2
rooms
on
totally
different
floors
(where
the
same
lift
will
not
even
take
you)
just
for
the
sake
of
having
another
bathroom
with
a
shower
to
be
able
to
get
ready
without
waiting
in
the
line
for
that
one
shower!
My
trust
from
Radisson
is
vanished.
Till
now,
in
any
city
we
would
go,
we
would
blindly
go
with
Radisson
which
stood
for
good
location
and
great
rooms.
NOT
ANY
MORE!
Btw,
One
of
the
days
was
my
birthday
and
as
a
good
gesture
they
sent
some
cake
and
sparkling
wine
to
our
room
which
was
great.
We
left
the
wine
in
the
fridge
and
decided
to
have
it
one
of
the
other
nights.
We
open
the
fridge
and
the
wine’s
gone!
😳
Thanks
for
the
nice
gesture
Radisson!