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  • 5/5 Neo M. 1 year ago on Google
    I enjoyed my stay at the Protea Hotel Marriott Sea Point Cape town. Rooms are small however, the hotel is conveniently placed with the Promenade🌊 down the road. The salt water pool is always warm, I loved it😘 coz the Cape town beach waters are cold 🥶. Hotel staff is super friendly☺️, especially Sibo, the Barista/Bartender, his cocktails🍹🍸 are out-of-this-world💯👌 .My favourite is the cucumber 🥒🍸 Martini 🤤 And the breakfast buffet is a must try🥞🥓🍟🍳☕🍽️.🙌
    2 people found this review helpful 👍

  • 5/5 Hiker S. 1 year ago on Google
    The staff at Marriott Protea Hotel were welcoming and helpful from the minute we arrived. As a Platinum Elite member, we were able to have a 1 bedroom suite w/ king size bed. The room was stocked with water, coffee, teas, a tea pot, as well as fridge, blow dryer, ironing board and iron. There is a large TV in the living rm area as well as a small TV in the bedroom. As Platinum Elite we were given a choice of free breakfasts during our 3 day stay or 500 Marriott bonus points. We chose the breakfast option. Breakfast consists of a large buffet as well as made to order items like omelettes. The coffee is very good and staff are excellent. The swimming pool/ sun deck were right down the hall from us. Its a pleasant place to hang out with grand views of the mountains and a partial view of the sea. Its only a block from the ocean promenade and there are many restaurants nearby as well as a large grocery store w/ a Starbucks inside. There’s also a Seattle Coffee Company store.
    2 people found this review helpful 👍

  • 5/5 Lars Sundwall (. 1 year ago on Google
    While we thoroughly enjoyed our stay here, Sibo, was the exceptional bartender that earned this 5-star rating. Not only had he perfected every cocktail on the menu, but he was also able to suggest a few unique concoctions of his own making. It got to the point where we started testing him a bit, requesting another round of “Sibo’s surprise.” His masterful expertise left us craving more. Whenever we visit Cape Town again, I want to stay wherever Sibo is pouring the drinks. I would easily place him within my top three favorite bartenders, possibly the best. Thank you Sibo!!!
    2 people found this review helpful 👍

  • 5/5 Martha Mpomwa L. 2 years ago on Google
    It was a beautiful one week waking up to the sounds of seagulls and the waves of the sea, not to mention the view from the balcony. The staff are very friendly it was my first time to come to Cape town and it is definitely a memorable stay.
    1 person found this review helpful 👍

  • 5/5 Brandon H. 1 year ago on Google
    The staff were very knowledgeable and friendly, the room was nice and spotlessly clean and the breakfast was excellent
    1 person found this review helpful 👍

  • 5/5 Miles W. 1 year ago on Google
    Near all the action in Sea Point. 🌊 The staff is incredibly friendly and helpful. The breakfast is outstanding. Laurence is the concierge. He an amazing asset to this hotel. He was able to set us up with some amazing tours. He even walked us to the embarkation point for the Hop On Hop Off Tour, which has a start/stop point nearby.
    1 person found this review helpful 👍

  • 4/5 Bulara M. 1 year ago on Google
    Another Protea by Marriott hotel which lives up to expectations. The warm and professional staff, and the service provided, are exceptionally good. The hotel is five or so minutes' walk from the seaside and less than ten minutes' drive to the Waterfront. Roll up your blinds to a 'peeping' Lion's Head 🤗. My gripe though, is not with the size of the room, but with the slippery, 'zinc-like' floor in the shower which may be hazardous. I found taking the shower, as well as stepping out of the shower, unsettling.

  • 4/5 Sebastian N. 1 year ago on Google
    Good location near the sea and restaurants & cafes around. The accuracy and speed at breakfast could have been a bit better. Rooms quite small but neat. Gym Was surprisingly big !

  • 5/5 Mary G. 1 year ago on Google
    The staff here was warm and welcoming, I have to say this hotel exceeded my expectations. I was part of a tour group that stayed here for 4 days. I could not have had a better experience. Sibo, the bartender was so helpful in many ways. Always cheerful and helpful with answers from where to eat and how to get into town. The room was a double twin which was perfect for my travel companion and I. The hotel was in walking distance of the promenade on the shore and several excellent restaurants.

  • 4/5 Karin R. 1 year ago on Google
    Excellent reception staff!!!! All the ladies were very helpful and on top of things which made the flight cancellations & room extensions while fully booked less stressful for us. The location is terrific, the beds are very comfortable. One star deduction for the tiny bathroom. The hinged doors should really be replaced with sliders. Currently you have to step into the shower to get to the toilet behind the door - very annoying.

  • 4/5 Bongwekazi R. 1 year ago on Google
    I had a great stay here. The rooms were immaculately clean. The service of the staff was excellent. The place is near very interesting restaurants and a walking distance from the beach 🏖️

  • 5/5 Christopher B. 1 year ago on Google
    Fantastic staff and breakfast! All staff members were extremely polite and helpful to our group. The location is a block of the beach and within walking distance of some amazing restaurants!

  • 5/5 Hilda M. 1 year ago on Google
    Great location within walking distance of the ocean promenade and restaurants. The room was very clean and breakfast was delicious. What I enjoyed most was the excellent service from the staff. They seemed to genuinely enjoy working there and interacting with guests. Make sure to have a drink at the hotel bar. Sibo, the bartender will make you wonderful drinks and keep you smiling. Ask for his signature gin martini. Amazing! My friend and I had a great time April 12 - 14th.

  • 5/5 Murray W. 1 year ago on Google
    Unexpectedly excellent hotel all round. Very clean and comfortable rooms, great location and very friendly staff. Great rooftop pool and sun lounging area. Excellent breakfast with a choice of Barista coffee made to perfection. A sure favourite for future visits.

  • 4/5 Toney L. 5 months ago on Google
    Nicely situated hotel near the beach front. Freindly and helpful staff. Great service all round. Rooms are big but the bathroom a bit crowded. Floors could be a bit cleaner as I had to brush grit off my feet before putting on my socks. Not sure if the soap dispenser in the shower was empty or not working, but not much came out. Breakfast average but service extremely good.

  • 3/5 Dudu M. 4 months ago on Google
    I give this hotel 5 stars for location, but the rest I was not impressed the lift broke for 3 days we had to walk 6 flights of stairs daily we actually checked out and it still wasn't fixed. And there's only 1 lift just unacceptable. The staff at reception and housekeeping are very incompetent. Upon arrival I had no shower cap in the room I called for it never arrived, the following day again I called for a shower cap it didn't arrive it only arrived around 9:30 am after which I had already had a shower and going out to explore Cape Town. The bathroom design is very stupidly designed you can't even get in and close the door and then walk out of the shower. I was very disappointed and definitely will not be going back to this hotel. As a Prokard explorer member I will look fir other hotels to stay in Cape Town.

  • 5/5 Carlos V. 5 months ago on Google
    This was the first time here in SA and loved it and will def come back again. The staff at this hotel was amazing so friendly and courteous and always want to help and will go above and beyond thank you so much for taking care of us. 💕

  • 5/5 April T. 6 months ago on Google
    Stayed here during a visit to capetown. The rooms were spacious, and clean. The ac did not working well. The service by the front desk and bellhop was spectacular. I didn't eat breakfast just grabbed some quick breads and jelly in the morning. Great location.

  • 5/5 Dez E. 6 months ago on Google
    Hotel was clean, staff was friendly and accommodating. Simo the bartender kept us very happy. He was friendly, funny and very knowledgeable about the area and Cape Town in general. Simo….take care and we hope to see you on our return!!!

  • 4/5 Georgina W. 5 months ago on Google
    Great location at Sea Point close to the Sea Pavilion outdoor pool. Service friendly. Unfortunately, lots of noise heard from other rooms - people walking past, babies crying - so not a great sleep.

  • 2/5 Akie C. 6 months ago on Google
    In the year 2023, I’ve spent 7+ nights at this hotel in specific; I’ve had some good stays, however, the last two nights here have really sealed the fate around whether I’ll stay here again or not. I’ve always said that the Marriott Group made a monumental mistake by partnering with Protea because the quality of the two brands do not overlap; Protea is always a hit or miss & have a natural tendency to not improve as they have no real incentive to do so. The Protea in Sea Point hasn’t improved one bit in the last 18 months. The rooms are small, lack amenities, lack a table & chair for the business traveler to work out of their room, the bar downstairs serves Durbanville Hills wine, the food comes from a Spur, the Daikin air conditioners barely work, one lift, tour buses after tour buses clogging the entrance - just too many issues. This is a great hotel for the oblivious foreign traveler coming in on a bulk booking - you have Sea Point promenade right there, Camps Bay is 7min away; life is good. For the South African traveler though, this hotel at the price point that it comes at is actually unacceptable. So long Protea Sea Point, it was good while it lasted.

  • 1/5 Tatanka 6 months ago on Google
    Sadly, our stay 1 week was not good. This hotel is falling apart. The rooms need MUCH improvement. No matter which room you pick on the south side (parking lot view!), they ALL need new windows (we were a group of 12!). How is it that being in Cape Town where it's always windy, the hotel has not realized the need for good windows - I do not understand. They rattled at night and leaked water when raining. Bathrooms are just sad and small, no toilet paper holder, so you literally have to do a 180 degree turn and reach up for TP. Not ONE wall in the room had any sort of art, all 4 plain white(ish) walls. TV was the size of an IPAD and only had 7 Chanels (local), why... I don't know. Breakfast was OK, nothing too crazy, but most of the time you had to chase people down for them to make an omelet, or finish cooking the bacon as it was almost raw! How did you get endorsed by Marriott is beyond my (our) comprehension!

  • 4/5 Norman L. 1 year ago on Google
    As a Marriott Elite member with over 1m points, my wife and I were very disappointed to be allocated what can only be described as a box room for our three night stay in this hotel. We were thoroughly disappointed and went to reception with the intention of checking out and booking into the Protea or other hotel near the Waterfront. Our conversation with the receptionist was overheard by Ashura Daniels who pulled out all the stops to improve things. She found us a very nice room with a small balcony and sea view. The room at that time was only available for the first night of our three night stay, but Ashura promised to do what she could to locate a pleasant room for the remainder of our stay. She certainly must have worked on this as the next morning she told us we were now able to stay in the same room. We would certainly like to praise the high level of customer care and professionalism Ashura Daniels showed and she alone ensured we will consider staying at this hotel on any future trips to Cape Town.

  • 5/5 Torre B. 1 year ago on Google
    Best hotel around the staff was amazing very welcoming ask for Sbo Cheezi Lutu very good guy. Took very good care of me and everything I needed. Highly recommended booking this hotel. Great Mountain View as well as ocean view. Again book this hotel if you can.

  • 3/5 Demi M. 1 year ago on Google
    Everything was mediocre, rooms, service, location, breakfast. Nothing to really brag about. The rooms were really small. Like really small. No mini fridge, not enough cupboard space for clothes. No where to keep your suitcases especially if you have a cot in the room. I'd recommend the place if you were just staying the night or 2.. not suitable for long stay overs unless you book the big expensive rooms. The shower drain gave off a sewer smell which wasn't pleasant.

  • 5/5 Christopher L. 1 year ago on Google
    Just checked in to this hotel. The staff is very friendly. Rooms are good. Location is excellent.

  • 4/5 Carmen A. 1 year ago on Google
    It was good to support my husband in the Sanlam Marathon by just walking down the road. I felt safe. I came back and waited for him to go and enjoy your breakfast 🙂

  • 5/5 Rebecca M. 1 year ago on Google
    A wonderful hotel! Beautiful balcony view of the ocean AND Table Mountain. Plenty of shops and restaurants within walking distance. The staff were incredible and so kind and lovely! Michaela, and the entire front desk crew were on top of every request, offered amazing recommendations, and smiled every time we had to ask for a new room key 🤦🏼‍♀️ Sibo, behind the bar every day, was the highlight of our day! His smile was never ending and he was a fantastic server and bartender; keeping an eye on our glasses and ready with another before we even asked! If you meet him, give him a big hug for us! And ask for a gin and tonic mojito. You will not be disappointed!!

  • 5/5 Sergey S. 1 year ago on Google
    Nice hotel though looks like a prison from outside, likely as any other hotel there - fence and barb wire.

  • 5/5 Michelle E. 1 year ago on Google
    The staff was so pleasant! Sibo and Coster were awesome and made my stay even more enjoyable!

  • 5/5 Juan Carlos Guzman C. 1 year ago on Google
    Excellent place to stay. The staff is very professional and always willing to help you. Specially the front office manager Ashura and also Rafiq Ferguson.

  • 3/5 Rob Y. 1 year ago on Google
    Rooms were a bit on the small side, some of the staff were less than helpful. The manager was extremely helpful with resolving the issue however

  • 5/5 Leaticia B. 1 year ago on Google
    The rooms are clean and the staff are very attentive and friendly. It is a great luxurious hotel. It is a five star hotel at the rate of a three star hotel.

  • 5/5 Roderick F. 1 year ago on Google
    Very short walking distance from the sea. A warm welcome as one enters the hotel. Staff makes a difference. You are not alienated.

  • 5/5 Cee V. 2 years ago on Google
    Excellent place and location to stay. Phenomenally attentive and kind staff. We were treated exceptionally by the entire team and thoroughly enjoyed our stay. Thank you Protea Sea Point Team!

  • 5/5 Saina S. 2 years ago on Google
    I always receive such amazing customer service from Gideon, Mr. Matthews and his team. This is my go to location to stay when I need a hotel because I know the staff will take good care of me and my husband. They have been so helpful to us in so many ways. It is the kind of quality, care and customer first service that sets the bar high and should inspire others in the hospitality industry. Thank you so much!

  • 3/5 Busisiwe D. 2 years ago on Google
    The hotel is okay. Not the friendliest of staff and housekeeping didn’t clean our room properly. Also we never received drinking water in our room until the last day and we were there for a week. I had to walk to Woolies daily to buy bottled water. One of the manager was kind though thus the 3 star rating.

  • 1/5 Esmaralda B. 2 years ago on Google
    The reception was the worst welcome I got after a long day of work I was booked at room 620 . There are absolutely no decency how customers are addressed. My ID was in my travel bag which had to be produced which I understand, but the receptionist made a scene for the other guest to hear . This all happened in the span of 2 minutes of arriving . I explained that my id is in my bag I can fetch it. When I got to my room , I could not find my suit case. When I tried to call the receptionist ,can you believe the receptionist blamed me for her not telling me about the phones not working in the rooms 😒 What a mess. On top of that She ask me DID YOU ASK TO BRING YOUR BAGS TO THE ROOM what a joke . I had my invoice which was fully paid before this type of service. At the time no driver was available at the hotel just to take us not even 7 minutes away. In a area that was unknown we are told to take an Uber. I need nothing further from this place .


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