Onomo Cape Town Waterfront image

Onomo Cape Town Waterfront

Hotel

Warmly decorated rooms in a laid-back hotel offering a refined restaurant & formal lounge. People often mention room, stay, hotel, rooms, coffee, breakfast, staff, friendly, restaurant, small,


Address

V&A Waterfront, 24 Alfred St, De Waterkant, Cape Town, 8001, South Africa

Website

www.onomohotels.com

Contact

+27 21 811 4970

Price rating

$61/night

Rating on Google Maps

4.20 (489 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (33) stay (22) hotel (20) rooms (20) coffee (15) breakfast (15) staff (12) friendly (12) restaurant (12) small (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mthombeni T. 1 year ago on Google
    This is a review from an adult. Honestly I’m never booking this place again. 1. When we got there there was a door connecting to the other room like it’s a commune. it was unlocked. We saw some people’s bags and got really annoyed. Whatever noise they made we could hear it. 2. The windows couldn’t open. just imagine from Thursday to Sunday with windows that are not working. we couldn’t get fresh air. we’ve been breathing the same air we found there since we got there. 3. Whenever we used utensils or iron we were asked to put them in the corridor. Some people put the plates and cups there but none of the staff came to pick them up. it was near the lift from Friday until Sunday when we checked out. 4. please try to make better food! they eggs and bacon looked like they we boiled. the mushroom and spinach looks like it was steamed. 5. no matter how standard the room was, It shouldn’t look like you stopped construction to accommodate us. the room is half painted and it doesn’t even look nice at all. They are too small. No place to store the luggage never again!
    2 people found this review helpful 👍

  • 4/5 Thomas M. 1 year ago on Google
    Good location and value for money. Very interesting decor and layout in a revamped warehouse. Unfortunately I had some maintenance issues, but everything was fixed before I left.
    1 person found this review helpful 👍

  • 5/5 Lameez E. 2 years ago on Google
    Woooow. What an amazing stay we had. Staff was totally friendly. Rooms were neat and tidy. Self service coffee machine😁 (we enjoyed that being coffee lovers) view from the balcony was stunning... We will most definitely be back there soon. . Thank you to Kevin. For recommending us this hotel. We felt welcomed immediately ♥️
    1 person found this review helpful 👍

  • 5/5 nancy m. 2 years ago on Google
    Looking for an affordable lavish stay in Cape Town Waterfront. This is the accommodation for you. The staff is friendly, the accommodation is clean, neat, children friendly. We're so happy with it. 100 stars for them. It has : 2x double beds per room. Hairdryer Aircon Cuppaccino machine on every floor Bar and restaurant Near to V&A, Camp's Bay, long street, Table Mountain.
    1 person found this review helpful 👍

  • 5/5 Albertina (. 1 year ago on Google
    It's restaurant is soo beautiful,footsteps to Waterfront harbor,and V&A Mall....is very good place to host celebrations..
    1 person found this review helpful 👍

  • 5/5 Natalie Delport L. 1 year ago on Google
    What an excellent find! This hotel provides much more than you pay for. The staff is very helpful, and security goes out of their way to help you. Even to find a parking (thay was a minus, all parking is on street or in a paid public space, all outdoors. The rooms are well equipped, including a large tv with DSTV, safe, hairdryer, towels, 2 mugs, 2 glasses and body wash and soap in the shower. Very comfy bed and pillows. No fridge though. I booked a cabin room to save money, and the room description said: "no windows" but when I got to the room it had a window, it just doesn't open. A fair trade for the super low pricing. They have coffee stations on each floor. But the only downfall there is that the coffee machines are not maintained, so having a cup of anything other than hot water is out of the question. The location is excellent if you want to access the CTICC or Waterfront by foot.
    1 person found this review helpful 👍

  • 4/5 Gaelle A. 1 year ago on Google
    Ended up here last night by accident after the hotel on the other side tried to overcharge us. We were received by a lovely gentleman at the reception who was very accommodating even though it must have been around midnight when we got in. He swiftly organised two rooms, explained the parking situation and told us where to find food in Cape Town at midnight on a Tuesday. Absolute gem. Breakfast buffet is ace. Room and linen were spotless. About the few negatives I’ve seen on other reviews: rooms do have safes, rather large ones even and easy to operate. Windows might not open but we had a large terrace at the end of the corridor that was available to anyone, also no coffee facilities in the room but a fancy Jura coffee machine in the hallway. If I had to give some feedback it would be that I found the toilets a little awkward (no real door but one of those glazed glass situations - I know it looks good and is modern but find them a little odd), some of the funky decor could use a lick of paint/new fabric. I’d absolutely stay here again. Thanks!
    1 person found this review helpful 👍

  • 4/5 tipsyrainy9 1 year ago on Google
    We stayed for almost a week in Signature Lux hotel in a room with mountain views. They offer really nice coffee machine on every floor, and the breakfast is just lovely. The staff were helpful, we definitely recommend travelers to stay here during your visit in Cape Town.
    1 person found this review helpful 👍

  • 5/5 Moira P. 1 year ago on Google
    Pleasant surprise ... Jewel of a hotel, friendly staff and centrally located. Spent 6 nights for 2 Oceans Marathon. Comfortable, clean and exactly like the photos. Chef Ayanga made our morning with a friendly chat and biggest smile. Security always present and welcoming us home. Thank you to everyone.
    1 person found this review helpful 👍

  • 2/5 Clarissa N. 1 year ago on Google
    The rooms are SO claustaphobic. The reception area is not a reflection of what the rooms are like. Once you get out the lift and see the hallway, it only gets worse. No windows open in the room. Not eve for the toilet. They are sealed shut. Was an awful experience for the price I paid! The pictures on the website are very contrary to what it is in person. Even the breakfast is very basic. No eggs for breakfast??

  • 4/5 Mauritz S. 1 year ago on Google
    Different from the norm. Good location. Nice restaurant and bar. No parking.

  • 1/5 Chanè R. 1 year ago on Google
    Not someone complaining , but this was the most terrible hotel we’ve ever stayed in! Don’t waste your money! With this amount you can have a much more beautiful and better stay! If it wasn’t for the friendly lady at the front desk when we checked I don’t know..🤷🏻‍♀️ Tv NOT WORKING! States smart tv but the smart tv doesn’t worked, asked them is YouTube or chrome cast at least working, only response back- no sorry! We’ve been staying in hotels! First hotel who can’t help us at 10;00 because the restaurant is closed? Need to get coffee in front of the lift? No coffee, water, milk, small fridge .. nothing.. Hairdryer not working! Important! Asked them what view you have! We had the most terrible view, the wind is hectic in Cape town yes! But this was the only place we’ve stayed with that you cannot sleep because the wind is so loud in your room even if the door is closed. You need to pay for parking! Breakfast wasn’t good at all. My advice… this place is not worth your money and we were actually looking forward staying there.😢

  • 3/5 Didier D. 1 year ago on Google
    We decided to stay at the Signature Lux Waterfront to be closer to the Waterfront Theatre School, and because we knew it from the previous time, the last being in 2020. More recently we have been staying at the Signature Luxe Foreshore, just a few blocks down the road, which is slightly cheaper and today, definitely much better. We were at the foreshore two weeks ago. The Signature Lux Waterfront was a disappointment and will definitely chose the Foreshore over the Waterfront. My biggest disappointment came from having removed all the Jura coffee machines which were on each floor (The Foreshore does offer that still) leaving only the instant coffee in the room, and I hate it. The breakfast was not enjoyable. We arrived at eight to the restaurant and it was packed. It seemed the kitchen was struggling to keep up with the demand and there was little to choose from. However, when we did ask for plain yogurt, fresh fruits and the could bring it for us (my wife can’t have lactose and gluten) . But the Signature Lux Foreshore is again offer a much better breakfast. Those two hotels are from the same group, and I do not know if as a group they have decided to downgrade the offer, but I definitely prefer the Lux Foreshore to the Lux Waterfront. The great Jura coffee machine offered on each level was the Signature of this hotel group and we really loved it. With the distinct decoration and the coffee machines and the excellent breakfast, I was choosing the Signature Lux hotels over other similar but cheaper accommodation. Sadly, the lost that edge,

  • 3/5 Johan Van Z. 1 year ago on Google
    There is no cupboard in the rooms. Your clothes have to either stay in your suitcase or you can display it next to the basin. Very small windows in the rooms, which does not open. There is no parking for your vehicles. There is not much thought put into the breakfast options. Bread and cheese in the mornings was stale. No phones in the rooms. Some TV's worked and some not. For one night's stay, the hotel is fine, but for a week, it's not worth it.

  • 1/5 Abhishek M. 1 year ago on Google
    Generally not one to complain but this needs to be said. Got booked into room 515 on day 1 for work purposes, Colleagues had checked in with me. Entered the room and see dust and spider webs hanging from the ceiling. Complained and was told they fully booked so room change only happend the next day to room 611. By day 5 i realised i had an allergy which i picked up as i was flying back to durban. 2 days later i ended up in Hospital because that allergy had become large lumps which was examined as toxic bites, unbearable and extremely difficult to walk. Never again will i stay in this place. If a room looks neat, it doesnt mean it was cleaned today or yesterday. These rooms are only cleaned after they have been occupied. It takes a while till dust and spider webs starts hanging. Absolutely disgusted and a No Go👎

  • 5/5 Maki M. 8 months ago on Google
    It's so cozy, peaceful & surely am coming back. The front desk service was excellent💯 I found my second home in Mother City🇿🇦

  • 4/5 James O. 10 months ago on Google
    Super friendly and professional staff. Very comfortable and spacious room we had. Though there are no cupboards in the room there was plenty of hanging space (as new trend? Something I am not used to). Our room was well equipped for a handicapped person. We also didn't experience any loadshedding during our stay, which makes me assume that they have am alternative power source available. Enjoyed our stay and will return. There is no undercover parking available, but the parking in the streets around the hotel is safe, as they are patrolled 24/7. The inclusive buffet breakfast was delicious and very filling. You have a very wide choice of foods, serials, fresh fruits, cold meats, cheeses, juices, yogurts, breads and other delicious food to choose from.

  • 5/5 Tom van H. 10 months ago on Google
    I really like the quietly, slightly eccentric hotel. Would always stay at City Lodge across the road, and I would often see this odd looking hotel across the road. Well, the lodge is full, so we booked here, and I am very pleased we did. Excellent value for money (comparatively speaking). It's clearly different to City lodge, for instance. But for me, and I'm in CT for max 1 night at a time. This hotel is perfect. I don't mind the small windows, the rooms are quite cool, have all the necessary amenities- yes, no cupboards- but it's I'm only staying one night and I'd rather have the extra open space. I like the quirky decor - it's refreshing. The breakfast is good, the service is great. And the 5th 🌟 cause I was pleasantly surprised.

  • 4/5 Paul B. 7 months ago on Google
    Good location to the V&A Waterfront, access to the city and to miss the rush hour traffic that Cape Town is notorious for. Parking was on the whole easy to find on the street outside the hotel. The reception staff were efficient, friendly and happy to help. We had breakfast and dinner in the restaurant. The breakfast buffet is well presented and the chef was happy to provide for those that are gluten intolerant. All in all I would recommend this establishment for a short or medium term stay.

  • 1/5 Amai Y. 4 months ago on Google
    I had the misfortune of being given a small, 4th floor room with the tiniest window, approximately 30 cm x 30 cm. On top of it, there was no way of opening it. Now, I'm from Asia, and have seen my share of small hotel rooms during my travels, but this was by far the most claustrophobic. There was no ventilation. After sitting on the bed for 20 min or so, wondering how I was to get through the week, I started to feel physically ill. The problem was that my husband was there to attend a conference, but I had to live in that room for a week. I told myself: If Nelson Mandela could survive his cell in Robben Island for 18 years, I should be able to do this. But after another 5 min, I started to hyperventilate. Finally, I checked out from the hotel. While I'm generally easy going, I just couldn't stay here. This was the first time I felt compelled to forgo a reservation. The front staff and the restaurant were decent and I have no complaints there. From what I could see from the outside, there are 3 rooms on the 4th and 5th floors with these tiny windows. If you have claustrophobic tendencies, try to avoid those floors.

  • 5/5 Lucia Nono S. 4 months ago on Google
    The place is beautiful and staff is More Beautiful! They are helpful, proactive, friendly and genuinely care (at least that's the sense you get). 👏🏽👏🏽👏🏽

  • 1/5 Lulama M. 8 months ago on Google
    Disappointing behavior from the rooming manager Angela, accessing my room and personally packing and moving my bags out in my absence and without my personal consent. Worse checking someone into the room while I still had my valuables in the room safe. Big disappointment 😞

  • 5/5 Chris L. 5 months ago on Google
    The most friendly people, I throughly enjoyed my stay. I would highly recommend this establishment.

  • 5/5 Madison N. 2 years ago on Google
    Wonderful service from the bar staff; exceptionally friendly and helpful. Beautifully decorated and reasonably priced. I highly recommend this obscure little hotel and its quirky bar.

  • 2/5 Jo M. 1 year ago on Google
    I feel there are alot better hotels for this price, was quite a letdown when we arrived compared to photos. We were met by a rather rude barman who told us he owned the bar stock then proceeded to make us cocktails with no alcohol & tried to charge us the full (booze inc) price. Mimosa looked like dirty dish water, and was mixed with watered down OJ and flat mcc. Which set a low expectation for our stay as we had just arrived We decided to pay our drinks and left to eat elsewhere. Not very nice when you're staying at the hotel. Rooms are a nice size but my shower was broken and it wasn't very clean. No spoons in rooms to make a cuppa. I normally stay at Cresta Grande and feel that offers more for less

  • 4/5 Khanyii K. 1 year ago on Google
    The rooms are rather small but they work for overnight sleeps. The bar/restaurant area downstairs is exquisitely decorated. Service provided was of a friendly nature. If you're the walking type, you can easily walk over to the V&A Waterfront.

  • 2/5 gerald g. 1 year ago on Google
    Don't normally complain but feel that for the price it's really not worth it. * No coffee machine on the floor and no coffee in the room, only tea. * not a great view * Shower floor dents in as it's plastic. * certain rooms have very small windows that does not open. * A can of Coke zero at reception is R30 Maybe you need to up your game or lower your prices,

  • 4/5 Ndivhudza N. 1 year ago on Google
    The food top notch 👌 oh wow , the location value for money walking distance to many amenities as well. Good hotel over and above

  • 5/5 leeandran g. 1 year ago on Google
    From my initial correspondence with reservations I received amazing prompt service. I had a few requests that I hoped could be sorted prior to my arrival, Thando from reservations was extremely helpful and went over and above the call of duty to assist me. Thank you for arranging the Birthday Cake, and making sure to check the time we came down for breakfast. Your team was amazing at breakfast especially singing which added that extra special touch. To the very helpful receptionist who assisted with finding my wallet in my room after I thought I had lost it, your prompt call back advising me that you had found my wallet was exceptional service. Thank you Signiture Lux by Onomo for the personal service received, I will definitely be recommending your perfectly located Hotel and super amazing service. WELL DONE 🎉

  • 2/5 Liesl M. 2 years ago on Google
    Didn't like the fact that the basin was in the room and not in the bathroom.Felt like I can fall through the shower, something wasn't right there. The reception didn't want to give me an iron at 5 pm she said it's after hours and the 1 iron they have is locked in the laundry room.The location is great but everything else was underwhelming.We also didn't get the popular buffet breakfast because we were less than 40 people staying over.

  • 5/5 Marika P. 2 years ago on Google
    I have stayed here many times and I will always come back for more any day. The F&B manager Omayya is an absolute gem! You can count on her for anything and she will help with a smile. My absolute favorite!! Keep up the good work!

  • 3/5 Mikha'il H. 2 years ago on Google
    I’d recommend this accommodation if you looking for a place to just sleep for a night or two at affordable rates. I definitely wouldn’t suggest this for a longer stay as it doesn’t have the amenities like a Kettle, Mini Fridge or Coffee Machine. The rooms consist of the bare basics such as Bed, TV, Bathroom with shower and Basin.

  • 1/5 Parow R. 2 years ago on Google
    Absolutely not go here. The window can't open plugs in the room don't work. There is NO fridges in the rooms. And no ice at the bar. So no way to have a cold drink in your room. The blinds on the window dont work. And the window is the size of pillow very small. Don't waste your money here. It's not work 10$ a night

  • 5/5 Larissa R. 2 years ago on Google
    Absolutely LOVE the restaurant, being a local I sadly haven’t stayed at the hotel as yet but I can tell you the restaurant (Vivaldi) is a gem! From the time we arrived we’ve been treated like royalty. 10/10 for service and 10/10 for food. We will definitely return! Thanks to the great team there for making our night out such an awesome experience

  • 3/5 Tunde D. 2 years ago on Google
    Great place the rooms are great but the windows don't open that's the only problem. The rooms are small but they look just like the pics so you truly get a great room. I would definitely stay there again. You need an extension cord because they don’t have a lot of power outlets in the rooms. And no safe ☹️ It’s more of a hip place than luxury. But the staff will make every effort to make sure stay there great.

  • 1/5 Oratilwe M. 2 years ago on Google
    The waiters were very rude during breakfast. They Didn't treat us well like they did with white people. They didn't even bother to great us

  • 5/5 vuyisile v o. 2 years ago on Google
    Had a lovely stay,l can see myself coming back to the Hotel. Thank you very much!. It's now one of my favourite Hotels. Their customer care is on the other level.

  • 4/5 Carol S. 2 years ago on Google
    My room was pristine and cool. I had a late afternoon check in and it was a scorcher of a day. The service is efficient and quite good.

  • 5/5 Lawrence Thulani M. 2 years ago on Google
    I really loved the place,I had good time with my family 👪 during our 5 days stay there,nice, quite and relaxing setup all-round, well done 👏 ✔

  • 2/5 Denys N. 2 years ago on Google
    We had a torn bedsheet. One towel for a family of 4. Our window blind couldn't close. The toilet's extractor fan was broken. The TV kept restarting. I must say the restaurant and the restaurant staff were great.


Call +27 21 811 4970 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Pet-friendly

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