This place is kept clean and can be ordered in kiosks. The food is served properly and the staff are kind. However, the children were disappointed because the playground was not opened because of Cobid-19.

Review Update: 2 weeks after making this review I ordered a meal via the Drive thu and I received my McFeast Hamburger in a horrible condition. It is as if somebody blindly threw the burger together. (See pictures that is part of review) Throughout all the times I had McDonald's meals there were a few weird looking meals, but nothing as horrendous as this. I literally had to rebuild the janky burger. Not cool Centrally located McDonalds with lots of outside parking. The interior is very modern and spacious and the staff is friendly and quick. The drive through can be very busy and 90% of the time you have to wait for your order.

I have been holding back on this review for a while now. But tonight was just the last straw! Super unfriendly staff, no sense of customer service at all. I used the self order system to order. Then I had to pay at the counter. I then waited 10 min to pay at the counter seeing as though there was apparently only one person able to operate the till and this person was also the only person serving at Mc Cafe. How is this possible. Anyhow. Finally pay. Waited then close to 10min for my food. I literally ordered 2 Mc Flurries and 2 meals! I have now spent over 30 min in this Mc Donald’s. How is this even possible! Completely pathetic and unacceptable! Staff paid no mind to my complaints, without even a mere apology or explanation as to why the delay! Everyone in the restaurant tonight was unhappy! Really bad service! Absolutely appalling!

Today was the second time we have had a kiddies birthday party at McDonalds Tyger manor. You are allowed to decorate the party room as you like and you can bring in your own cake. The partyroom is also right next to the play area makong it easy to keep an eye on the kids. The staff are very helpfull, friendly,attentive and accommodating. I honestly would recommend this to any parent. We comfortably had a party with 15 kids. Thank Vusi and your team for a SECOND pleasant experience. We can't wait for the next one!! (Images of both parties attached)

Breakfast was ruined. I actually can't believe how many items were just left out. McDonald's failed to ring up all the items from the order. A S&egg mcmuffin, hash brown, coffee, and blueberry muffin were all left off. This branch repeatedly puts MILK in our coffee, even though we put twice on the instructions NO MILK (again with this order). They don't do deliveries or give vouchers, so we will have to drive to the branch, DURING BREAKFAST HOURS, to get our order corrected.

Ordered large meals that came with a pathetic amount of chips. It's a pity for what seems like a decent Mc Ds. Hopefully I was just unlucky and this isnt a common occurrence.

HORRIBLE EXPERIENCE! We went to McDonalds Drive through this morning and ordered a 2 cheeseburger meal and a Cajun chicken burger. After waiting 15 minutes in the line for our food we got our order. The 2 cheeseburgers were firstly madd with the wrong bun, everyone knows the cheeseburgers do not come with a sesame seed bun, but honestly that wasn't the problem. The burgers both didn't have any cheese, so then what exactly am i paying for? Bread and a patty? Next was the Cajun chicken burger, which had no garnish, mozzarella cheese and lathered in mayonnaise...I don't even think the chicken patty was the right one. This was on the way to work so there was no time to turn around, and upon calling 5 times there was no answer. Why advertise different menu items for breakfast if you don't have the stock to make these items? Really disappointed. Take a look at the product you advertise vs what i paid for.

Quality is consistent with other McDonald’s but for some reason this drive-thru is slower than other McDonald’s. Hopefully they train their staff and get on par. I stay 5 mins away but it’s faster for me to drive to another McDonald’s 10mins away

We're usually satisfied, but I would really like some tomatoes, onion and salad on my foldover next time (as advertised)😉 only had two patties, mayo and wrap.

The odds of spotting the jalapeños on this jalapeño burger is like winning the lotto. So disappointed. We came here to dine in so my son could play (play area is big - but extremely warm and humid) We ordered a few items as we are 3 adults and a child. They brought our meal to our table but did not bring the happy meal toy with. I ordered a double jalapeño burger and had to take it back to the front because they did not add any jalapeños. Then I came back with my burger just to find they added ONE jalapeño. This is just ridiculous. It’s a jalapeño burger. So i expect to get enough jalapeños on it.

What a disaster Tuesday evening. While I understand that a taxi strike can cause staff issues, what I don't understand is that drive-through customers are more important than counter customers who have bothered to walk in, order themselves and facilitate their own payment. We waited over 30 minutes for our order. Others at the counter were at over 20 mins. And we could see the drive-through packets flying out. When I eventually asked for a manager, the manager's reply was that they were short on staff. Yet there seemed to be no sign that staff had any urgency about being short-staffed. The drive through window lady, for example, had time to dance and sing in the kitchen. She wasn't worried because all her customers were getting served. Turns out our meal was there all along and not brought to the counter. Cold meals, melted ice cream, 30 minutes down and the same price as drive through people. It is unacceptable. The problem of course is that upper levels of management have no doubt set the golden arch rule: NEVER stop the drive through, and most definitely don't make the front guy wait 30 minutes. So we can get frustrated with a manager not leading her troop well in a crisis, yet the problem almost always stems from higher up the food chain. Pun intended. Bad experience not intended.

Clean and neat restaurant always! I'm very impressed. The food is the standard McDonald's fair, nothing special, there's plenty parking and drive through too. Staff are quite friendly which always adds to the experience.

25 minutes in the drive-thru and I have only just been able to pay. Nowhere near collecting order. Sitting still. Tells me it is because of the change from breakfast to lunch. We'll I was in the queue at 10.19, it is now 10.45

There was basically no one waiting to order, yet I had to wait 10 min before anyone came out from the back to help me. After I placed my order and paid, I think they forgot about my order because I still waited another +-20 minutes for only a frappe. That was really disappointing! The frappe was definitely delicious, so thank you for that.

We waited 45min for the take out and upon receiving it, the chicken foldover was utterly disappointing, with very little garnish. I had to redo my foldover at home with extra garnish.

WORST SERVICE EVER!!! Rude Staff that are sitting on their phones in the front of the store that refuse to help clients claiming they are on lunch. Getting the orders wrong. No Ice for the Cooldrink. Untrained staff who are unable to use the computer. Once you order they make you park and wait 20min even though the drive through is quiet! Just an overall horrible experience. Sorry but I wont be supporting this branch again.

I've bought hazelnut iced coffee from a few McDonald's but the one in Tygervalley has just the right amount of ice. They don't fill the whole cup with ice like the others I won't mention on this review. They once put cream on it too, must have been my lucky day 🤔. Still.....I'm lovin it 😃

1. Took 3 attempts to order on the kiosk because either it froze or failed to pay 2. They didnt lock the kiosk so I literally could open it up. 3. forgot my damn sweet and sour sauce

This branch is centrally located where I can conveniently go to the drive-thru for some great coffee on my way to work. Today, they were really busy, but the food we got was great. It was still warm when I got home. Thumbs up!

You get what you pay for @ McDs..and we really only come here because of the kids that love it. Gave them 4 stars for their cleanliness and modern interior. Took away a star for service/speed- as I do find them very slow when you walk in...probably prioritize the drive through. Definitely not what McDs is sipposed to be famous for..... and also my chips weren't hot.