Helpful staff. A lot of items. Fairly priced (the diamond cutting discs were really well priced). I will buy bits and burrs here rather than from Dremel.

An incredibly useful store! I don't make or repair clocks and watches, but I come here often for high quality files, polishing compound - any number of tools and related items. The store is clean and well laid out, and staff are knowledgeable and helpful. Also surprisingly reasonably priced!

Nice layout have ordered so many items was nice to actually see the place! Like a kid in a toy shop!!

Great customer service from this company. I ordered some goods online, received it promptly and unfortunately one item was missing from package. Emailed company and received immediate response from Anthea. After checking with despatch, I was called by Ian who informed me that he would be delivering my short supplied item, which he did. Well done and thank you to all.

Really bad after sales service and the manager has no idea how to deal with people and complaints, rude, unprofessional and sells damaged goods and then accuses the client of damaging it themselves! To bad they let go the only person there that actually cares for customer service. Also stop throwing procedures into your clients face and actually acknowledge their complaints and care enough to look at it on a case by case basis.

Unfortunately my experience at your shop has changed since my first few visits. I was informed in depth and detail about each product i was interested in. A lady called Tracy helped me. On my most recent visit, I was helped by the staff, including the manager who knew pretty much nothing about the products i was interested in. I believe your prices are still fair and still stick with my star rating on that front. I look forward to visiting your shop again and hopefully the staff has more expierence and knowledge. Tx Nicholas Lord

Truely very slow service. Next time I will use someone else.

The place runs like clockwork. You can expect quick and friendly services. The front desk greets and offers help. In my case, a Garmin Vivomove battery was replaced within 3 minutes for a reasonable charge. Unfortunately, they don't have waterproofing facilities.

You can find any jewellery related items here. They are fantastic!!!!!!!!

Terrible service! Had to wait a week for invoice and am now waiting another week for my parcel!! First and last time doing business with this company.

I had an absolute wonderful experience with ALL the staff at Cape Tools. They were extremely helpful, professional and efficient. They replied to every e-mail and their in-store help is the best that I have experienced in Cape Town. Visit their lovely shop with all your jewelry or watchmaking needs and you will see for yourself. Thank you so much. I will be back. You are the real gem.

Followed the guide on the website to the vehicle parking, so nice when cold and raining. Friendly greeting. Asked for 24 Hour Clock mechanisms and got them. Lovely to walk around and see tools used in other trades. We shall chat again. Chow

Good selkectipn if tools and consumables and easy parking. Staff were very helpful

Excellent service every time, over the years! Always so helpful & I always receive my orders very quickly.

Attentive, calm, helpful staff located the clock part I needed. Always a pleasure to visit

Very friendly and helpful staff best service I received in a long time keep up the good work.

What a delight doing business with Cape Tools & Jewelry. I ordered online with them, literally the next day the courier delivered from Cape town to George. Well done team, will definitely do business again with you.

Complete online listing of only available products so no red herrings there! And super efficient service in store. Thank you Tenile!

Very helpful and patient people. Will come again. Thank you!

Amazing prices and great selection of micro tools, magnifying glasses and scales.

Great service!

I bought a 24 piece dapping set from them. Anthea was extremely friendly and my parcel arrived promptly. Very happy with the quality of the product. Thank you!

What a pleasure to deal with Tenille and her team. Cape Watch go out of their way to help each and every time I deal with them. They are always courteous and professional and the staff have great knowledge of the products they sell. They have an amazing range of products available that are offered no where else in the country, which just shows that they are at the cutting edge of the jewellery tools and supplies business. Their website is always the first place I go to when ordering, and my orders are always shipped and received timeously and professionally packaged. Thank you very much for all the excellent service, great prices and amazing tools.

Great

I ordered a loupe from them and I’m very satisfied and happy with the product, excellent company, very helpful staff , item was shipped in time for Xmas and overall experience was superb, will definitely recommend them and will call again .

All that one can dream for to make your own clocks....

Had a chain adjusted with them. I am extremely satisfied with the outcome. Staff was very friendly and helpful. Definitely coming back.

Good fast service

Excellent service....

What a great team to deal with. On the ball and friendly. Super quick response times and I am very happy with my purchases. Thank you Andrea and team!

Very professional,helpful and definitely a jewellers paradise

Friendly and helpful service, our clocks are now back in service, yeh

Wide range of equipment with knowledgeable and helpful staff

Good service, prices are reasonable and staff are super helpful!

Pathetically slow service. Waited almost 15 mins in store for them just to process a refund, as only the "manager" could do so. The sales staff, while friendly and helpful, are clearly micromanaged to the point where customer service suffers.

Excellent service, fast delivery and friendly staff. I buy all my microscope dissection tools here and will continue to do so!

Excellent service and friendly staff

Fantastic Service. Paid in the afternoon and received parcel first thing in the morning in JHB. Tx Ian and the team you are always very helpful and give fantastic service