Dear Rae Jewellery image

Dear Rae Jewellery

Jewelry designer

Retail store & workshop for Cape Town designer Karin Rae Matthee's unique, handcrafted jewellery. People often mention service, ring, jewellery, store, jewelry, beautiful, friendly, piece, wedding, Dear,


Address

164 Bree St, Cape Town City Centre, Cape Town, 8000, South Africa

Website

www.dearrae.co.za

Contact

+27 21 447 1390

Rating on Google Maps

4.70 (178 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 4 pm
  • Thursday: 9 am to 4 pm
  • Friday: Closed
  • Saturday: (Day of Reconciliation), 10 am to 2 pm, Holiday hours
  • Sunday: Closed
  • Monday: 9 am to 4 pm
  • Tuesday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: service (13) ring (13) jewellery (9) store (8) jewelry (8) beautiful (8) friendly (7) piece (6) wedding (6) Dear (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ian C. 1 year ago on Google
    Very nice pieces love the designs. Just not happy with the service, waited a week to hear back from them after visiting them and they said I should email. After some back and forward finally got a quote. They took longer than the 10-15 days to provide the ring, even though it was not so complex. Also when we went back for a resizing they said we need to wait a month. (even though there was 3 days left before they closed) ended up using someone else to resize the ring and that only took an hour.
    3 people found this review helpful 👍

  • 5/5 Niel T. 6 years ago on Google
    This a fascinating mix of hand made high quality designer jewellery, friendly and informed staff, in a location where everyone is welcome. You can watch your piece being made by the artisans on site. From your very first ring, to a piece for your golden wedding anniversary, dear rae can do it all for you. You become part of their family and an ever welcomed friend.
    2 people found this review helpful 👍

  • 5/5 Joshua de B. 1 year ago on Google
    Dear Rae feels like a new unorthodox jeweler from Europe slammed right into the heart of CT. What a stunning interior design with attention to detail and a cunning ability to minimalism only displaying what is the essence of the brand. A website visit pales in comparison to the ambience of the store manager in her natural environment, the helpfulness and the playlist in the background. Each visit is a new experience with new jewelry to try on.
    2 people found this review helpful 👍

  • 1/5 Stephanie Jade T. 5 months ago on Google
    Disappointing and poor customer service. I noticed a bubble in the band when I first got the ring and within 6 months it snapped on the bubble. Then they replaced it and the band broke again 1.5years later. I have rings on each of my fingers and none of them have ever broken - some that cost a mere fraction of the exorbitant prices they charge. If you want a ring to be put on display it’s a great option, but if you plan on wearing it then avoid. When designing the ring I specifically asked for a strong option so I can wear it daily. Such a pity that there is no care put into making something so valuable. Plenty of other decent local jewellers in Cape Town that won’t take advantage of you. I recommend going to the lovely jeweller at the Blue Bird or Cape Point Vineyards market instead. His rings have lasted over 7 years without me ever taking them off!
    1 person found this review helpful 👍

  • 5/5 Maria C. 3 years ago on Google
    I adore each and every piece I own. They’re functional, simple and eye-catching. I love shopping in-store - it’s a peaceful, creative space.
    1 person found this review helpful 👍

  • 5/5 Dale S. 1 year ago on Google
    I had a small issue with a gift card and was assisted almost instantly via email. Thank you to Taylor for such speedy and efficient service! Looking forward to receiving my beautiful earrings.
    1 person found this review helpful 👍

  • 4/5 DavidM 2 years ago on Google
    Friendly service. Happy to support local than large retailers. Looking forward to seeing the end product of our wedding bands.
    1 person found this review helpful 👍

  • 5/5 Celeste R. 2 years ago on Google
    Had my wedding ring custom made and the experience was mind blowing. You always feel valued.

  • 5/5 Vahid F. 4 months ago on Google
    Luckily I found what I wanted there and then and it looks great!

  • 5/5 Gina D. 7 months ago on Google
    I love my ring from Dear Rae - size is perfect and ordering online was super easy!

  • 5/5 Laura S. 1 year ago on Google
    Wow, what a fantastic experience for my daughter and I. She picked out a beautiful gold ring with a clear Topaz for her 18th birthday. We were given a tour of the design and workshop, as well as received with sincerity and enthusiasm to help my daughter with her questions, and options. Thank you Dear Rae!

  • 5/5 Stephanie K. 1 year ago on Google
    Absolutely beautiful, airy store selling the best jewelry you will ever find in South Africa. The staff at the store are helpful and friendly but also allow you to browse at your own leisure without hanging over your shoulder, despite the store’s small size, which I appreciate. They also offer an amazingly efficient and helpful custom design service which my husband used for my engagement and wedding rings. I also had my 30th birthday present necklace designed here. And every single time it’s brought me to tears. Every piece is a work of art and feels sentimental the moment you buy it. They only use solid metals with no plating so they are of the highest quality and will become heirlooms that will last a lifetime. I’ve tried so many different jewelry brands in South Africa and honestly just keep ending up choosing Dear Rae. They are the most originally designed and best quality local jewelry brand available and I know this is quite an emotional review but it’s because I honestly do have the highest recommendation and greatest respect for this brand.

  • 5/5 Charne S. 1 year ago on Google
    A quaint little jewellery store that’s chic and cool and young.

  • 5/5 Marina L. 1 year ago on Google
    Exceptional designs that are world-class. Service online, instore, and after service consistent & the best. Super proud to call them a local product.

  • 5/5 Nathan B. 5 years ago on Google
    The staff at Dear Rae are all exceptional. They are friendly, helpful and knowledgeable. Their products are beautiful and so well made. The store is beautiful as well and the little complex it is in is great as well. I highly recommend them for casual jewellery or custom designs.

  • 5/5 Devon L. 4 years ago on Google
    A quaint boutique jewelry store that offers the best service with beautifully designed pieces. We both got our wedding bands at this store and it was delivered within a few days. The service is by far top notch. I will highly recommend Dear Rae Jewellery.

  • 5/5 Liza S. 1 year ago on Google
    Beautiful jewelry and friendly people.

  • 5/5 tarron k. 2 years ago on Google
    Great jewellery and great service. Custom jewellery is definitely their specialty. Would recommend for anyone wanting to do something special for their special someone.

  • 5/5 Tabea P. 1 year ago on Google
    Such a lovely little shop and a great place to get hand made jewellery to take home as memories. Thank you so much for your help and service.

  • 5/5 Carmen C. 2 years ago on Google
    Beautiful unique space. Owner is super friendly and helpful! Very unique jewelry.

  • 5/5 Dawid K. 2 years ago on Google
    Amazing service! We had a custom engagement ring made with them. They made the process easy and fun and were very helpful, and they made a beautiful and unique ring for us.

  • 5/5 Zenobia R. 3 years ago on Google
    I absolutely love my piece. Like a piece of art. Delicate and robust. Looks stunning everytime. Thank you kindly.

  • 5/5 Claire H. 5 years ago on Google
    The most beautiful jewellery with prices that suit all walks of life.

  • 5/5 Jordan S. 3 years ago on Google
    Their jewellery is elegant, delicate and beautiful. The staff is very helpful, professional, and friendly Can't wait to buy my girlfriend's engagement ring here in a few months time

  • 5/5 Venecia P. 2 years ago on Google
    Very friendly service. Beautiful, bespoke jewellery. Received my fiancé's wedding band. Was delivered within a week. Can't wait for him to see it.

  • 5/5 avi s. 2 years ago on Google
    Can't explain the top customer service here. My GF is in a wheelchair and although there are steps two of the people that work there held the whole wheel chair to get her to see the jewelry 💎 and we're extremely accomidating. Out standing can't get better then this I hope this place is a local so people can shop lockal 🥰

  • 5/5 Benita Elizabeth L. 2 years ago on Google
    Absolutely love their designs, it's really worth to spend some time with their amazing consultant to pick out the perfect ring for your budget.


Call +27 21 447 1390 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✗ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ On-site services
    • ✓️ In-store shopping

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