1/5 Caron M. 5 years ago on Google
If
I
could
give
you
a
0
rating
I
would.
I
was
a
distance
learning
student
started
with
False
Bay
on
14
January
2019.
WHAT
A
NIGHTMARE!!!!
Had
to
follow
up
with
regards
to
registration
because
I
wasn't
registered
for
the
correct
course,
didn’t
receive
all
my
textbooks.
Whenever
help
is
needed
or
requested
by
lecturers
and
emails
are
sent
to
lecturers
they
don't
respond,
which
was
extremely
frustrating
as
a
distance
learning
student.
One
of
the
subjects
had
to
be
re-written
3
times
due
to
the
incompetence
and
unorganized
lecturers
working
there.
The
lecturer
even
lied
to
the
campus
head
as
to
why
the
students
couldn't
complete
the
test
the
second
time
around,
I
then
complained
and
completed
a
withdrawal
form
on
28
March
2019
and
forwarded
all
emails
to
Marian
Theron
the
distance
learning
campus
head
to
"investigate"
the
matter,
to
date
no
response
received
regarding
the
"investigation".
I
had
to
continuously
follow
up
to
confirm
whether
I
had
been
withdrawn.
Received
feedback
on
12
April
after
yet
another
email
sent
to
False
Bay
and
then
received
a
confirmation
that
the
withdrawal
was
processed
on
8
April
already!!!
I
then
inquired
with
regards
to
my
refund
as
all
fees
were
paid
upfront
and
due
to
the
LACK
OF
SERVICE,
PROFESSIONALISM
AND
LACK
OF
CORRESPONDENCE
received
from
False
Bay
was
the
reason
for
my
withdrawal.
Marian
Theron
also
forwarded
an
email
where
she
was
talking
about
me,
when
she
was
supposed
to
follow
up
with
her
colleague
Magda
Williams
Credit
Controller,
regarding
the
withdrawal
requested,
where
Marian
Theson
advised
Magda
that
I'm
bugging
her
and
had
a
nerve
to
forward
the
email
on
to
me!!!
This
morning
I
get
an
email
from
Magda
advising
I'm
only
going
to
be
refunded
R757
for
a
course
that
was
almost
R3,000?????
How
ridiculous
is
that?
I
WANT
MY
MONEY
BACK
because
it's
due
to
the
putrid
service
I
received
from
False
Bay
that
I
withdrew
and
the
way
the
matter
was
handled
by
the
campus
head
is
extremely
alarming.
Absolutely
have
no
way
of
dealing
with
people.
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