Philip Zetler Jewellers

Jewelry store Jeweler Jewelry buyer

😠 GIVE THIS PLACE A MISS!!! A BIG NO!!! The owner is extremely rude, does not know how to treat nor speak to people.Felt extremely unwelcome. People often mention service, Philip, watches,


Address

54 St Georges Mall, Cape Town City Centre, Cape Town, 8000, South Africa

Website

www.philipzetlerjewellers.co.za

Contact

+27 21 423 2771

Rating on Google Maps

3.80 (86 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 4 pm
  • Thursday: 9 am to 4 pm
  • Friday: 9 am to 4 pm
  • Saturday: (Day of Reconciliation), 9 am to 1 pm, Hours might differ
  • Sunday: Closed
  • Monday: 9 am to 4 pm
  • Tuesday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: service (12) Philip (10) watches (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Marlon D. 1 year ago on Google
    GIVE THIS PLACE A MISS!!! A BIG NO!!! The owner is extremely rude, does not know how to treat nor speak to people.Felt extremely unwelcome.
    2 people found this review helpful 👍

  • 5/5 John D. 1 year ago on Google
    Top qaulity service from a passionate jeweler.
    1 person found this review helpful 👍

  • 5/5 Storm L. 1 year ago on Google
    Outstanding work! I brought in a shabby looking watch that was not keeping time. Very worth asking for the full service. Watch has not lost a second and brings me joy every day. Philip Zetler Jewellers is an enduring and reputable store for a reason.
    1 person found this review helpful 👍

  • 5/5 Kyle G. 1 year ago on Google
    Absolute world class service. Not only did they manage to service my 1950s Omega Seamaster but they managed to source a period correct Omega crown for it. Thank you very much Philip Zetler Jewellers!

  • 5/5 Barbara K. 6 months ago on Google
    Incredible efficient service and an absolute pleasure to deal with Philip

  • 5/5 Clouds M. 6 months ago on Google
    The negotiations took some time and there was a time that I thought I scared him away ;-) however we got there in the end and I ended up with what I believe was a excellent deal. Thanks Philip - it was great dealing with you...

  • 4/5 Doris S. 11 months ago on Google
    Jeweller Ph. Zettler made me a new piece of jewellery from old, existing jewellery. We discussed and created a complete new ring with gold and diamonts. i am fully satisfied with it and the process was, from my point of view, serious and reliable. His shop is easily accessible in the city centre.

  • 5/5 Holger W. 1 year ago on Google
    Never expected buying a watch online would be so seamless and personalised. Thank you Philip!

  • 5/5 J 11 months ago on Google
    If you are looking for something vintage, unique or a showstopper piece of fine jewellery then this is one of the best jewellery stores in Cape Town. They also specialise in watches and have silver budget friendly pieces. The owner has done exceptional workmanship on pieces for me in the past. He is extremely knowledgeable and helpful. Really worth the visit

  • 5/5 Ayanda M. 1 year ago on Google
    Thank you so much Philip, you went above and beyond to assist me. Thank you for constant and reassuring communication. Absolutely great service. Thankful.

  • 5/5 Casper K. 1 year ago on Google
    Great service. Excellent watches. Very trustworthy.

  • 1/5 Abdul Baasit I. 1 year ago on Google
    been coming here to fix my watches for the past 10 years. Only place I could rely on to have a watch fixed no matter the age or problem. Never took note of the shop name but wondered why people always say "he's very rude" or things like that Somehow I come across a birthday sale post or something on facebook and I end up finding a zero rated tudor so I buy it thinking that I'm going to be blocked at checkout. But it goes through! so I immediately contact them to ask if it's just a bug. Now almost a month later I'm having to haggle and nag to get my money back and I'm told I have to drive all the way to the shop and at less money than I gave! I'm a software engineer myself and I reckon I've been very understanding of the bug on the website, but now I'm being made to feel as if it's my fault. I generally don't even write reviews or complain online cos people don't change based on one person's opinion, but I think I've been reasonable up to this point. I just want to warn others

  • 5/5 mai u. 2 years ago on Google
    Very knowledgeable and kind. Excellent service.

  • 5/5 Sam T. 3 years ago on Google
    Wonderful selection of watches and jewelry at great prices. The owner Philip manages the shop himself and is hands-on, available with a great deal of knowledge of his stock as well as what's out there generally, and super helpful. Definitely worth a visit.

  • 5/5 Liam du P. 3 years ago on Google
    A hidden gem of a store tucked away in the heart of town. Upon entering Philip Zetler I was greeted by an amazing collection of watches and fine jewelry. Mr Zetler is straightforward and very helpful in assisting you find exactly what it is you are looking for. A rare place to find a personal customer service touch these days. All this and with it comes some of the most beautiful watches you can find in a store. There was a wide range of both rare and vintage watches giving one the opportunity to find that unique timepiece just for them. I very much enjoyed my time there and would recommend this fine store to anyone else looking for quality timepieces and the experience that comes with them. I hope to be back soon Philip, many thanks.

  • 5/5 June H. 3 years ago on Google
    Love my ring, this so beautiful. Philip jewelry is every good . You will feel like VIP service..Best jewelry.

  • 5/5 khusyG G. 1 year ago on Google
    Absolutely pleased with the service that I got from Mr Zetler. Highly efficient and he sure knows what he is doing.Will certainly come back in future🙂

  • 5/5 Adi K. 2 years ago on Google
    I have been visiting this jewelry store for many years to buy various watches and items. There is always a nice selection and the quality is reliable. Thank you, great service.


Call +27 21 423 2771 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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