KFC Sea Point image

KFC Sea Point

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Chicken restaurant Lunch restaurant Chicken wings restaurant Dessert restaurant Fried chicken takeaway Chicken shop

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention service, staff, time, order,


Address

Century Hotel Complex, 271 Main Rd, Sea Point, Cape Town, 8005, South Africa

Website

www.kfc.co.za

Contact

+27 21 439 2162

Price rating

$$ $$

Rating on Google Maps

3.50 (1.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (12) staff (7) time (7) order (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Faizel J. 4 years ago on Google
    I wonder what the health inspector would say about the state of this store. That bin does not appear to have been cleared all day!!!!! Tables are not and floors are filthy
    3 people found this review helpful 👍

  • 2/5 Fatima H. 8 months ago on Google
    Waited almost 45 mins for my food... not just me ,many people...orders were incorrect .. staff werent coping.... i gave 1 star for the food because i did not get what i ordered....very disappointing
    1 person found this review helpful 👍

  • 3/5 Cols C. 1 year ago on Google
    It was lunch time and service was a bit slow. One of the customers got a bit angry and raised his voice.
    1 person found this review helpful 👍

  • 5/5 Jay-Dee H. 1 year ago on Google
    Great service. Had a miscommunication on an order and it was dealt with efficiently and with priority! The atmosphere is suited to the franchise.

  • 5/5 Leandre M. 5 months ago on Google
    I haven't enjoyed a burger from KFC like I did this specific one.... So good!

  • 1/5 Jean-Pierre Aeron V. 4 months ago on Google
    Please tell me how a place like KFC runs out of chips? And then the people working are rude and unhelpful when ask is there a plan for the combo meals. Place was packed busy and no one knew what's really going on.

  • 4/5 Lethukuthula M. 7 months ago on Google
    KFC Sea Point is overall a clean establishment; halaal-certified. It has no drive-thru nonetheless. The service can be slow; can anticipate to spend 15-25mins waiting off-peak, peak can extend to 35mins.

  • 1/5 Nashief S. 5 months ago on Google
    Really bad service. Had to wait more than half hour for a burger meal. No apology from staff when I asked why it’s taking so long, instead they gave me attitude. Rude and arrogant staff also it wasn’t the first time experiencing bad service from them.

  • 5/5 Naz A. 1 year ago on Google
    My husband and I dropped my daughter off at the beach front to have a walk. We were hungry and as it was still early we decided to get some KFC while we waited on her. We bought 5 pieces and 4 wings and it was divine. I don’t ever remember enjoying KFC this much. Maybe it’s because I was starving. The chicken was nice and hot and crispy and the chips were delicious. So this is what I remember about KFC Sea Point, that they make the best kfc chicken👌

  • 1/5 Fatima P. 4 months ago on Google
    Very slow & unfriendly service. Always long queues with staff having conversations at the top of their voices. Not a pleasant store to visit. Soft serve ice cream machine was not working well, just a blob of ice cream instead of a twirley cone.

  • 3/5 kelello s. 4 months ago on Google
    Had a great service after all. They should just be patient when teaching us how to order on the screen. You can’t just come running to cancel what I am doing without informing me. That lady was a bit rude today around 12:00. Letting the entire good service go to bad name

  • 3/5 natasha Du P. 1 year ago on Google
    This branch food taste better than the table view KFC . Will definitely visit again.

  • 5/5 Robert H. 1 year ago on Google
    It was really an experience of a different kind. This is the first time someone has asked me at KFC which pieces of chicken I prefer in the order I placed. I was completely dumbfounded. Now that's excellent customer service and really nice people to work with. I Just want to to all thank you very much you are fantastic and thank you again for the good customer service. A Blessed Merry Christmas and Happy New Year 2023. YOU GUYS ARE THE BEST.

  • 1/5 Babatunde O. 1 year ago on Google
    Terrible service by the current frontline staff that are working tonight 20/07/2022. Very unapologetic, and couldn't apologize for making numerous mistakes on my orders. They messed up the orders that we had to order a new meal to cater for missing items. This wasn't my first time as I thought this branch had one of the most polite set up of people, but for tonight, I really feel not going there again. They keep up talking even while serving drinks.

  • 2/5 Nadia R. 1 year ago on Google
    Waited long for our food. Staff is disorganized Staff ignores you ,if you need help Tables were dirty...I tried to ask the staff to clean it ,the ignored me and then I phoned KFC to get their attention

  • 5/5 Debbie S. 1 year ago on Google
    Super friendly staff, even though they were exceptionally busy for so close to closing time. Really impressed 😁

  • 2/5 Thabiet M. 1 year ago on Google
    For some reason I waited over 30 minutes for my order and the store was empty. Not sure why though as this is usually one of fastest stores.

  • 2/5 Sune Du t. 1 year ago on Google
    They take long with orders.. They don't have everything we were looking for. Ice cream was to soft..

  • 4/5 Susan S. 1 year ago on Google
    Food, service and atmosphere was nice as well as clean eating area.

  • 1/5 Dj Hush Mc dad S. 1 year ago on Google
    This place is one of slowest place among all kfc's I have visited It took us 1 hour and few minutes to get our order. One person operation Same person take orders and operate the kitchen. Tell me what kind of management is that. In top of this waiting time I wanted to use bathroom so bad and they told be that the bathroom was not operating toilet is blocked. This place doesn't deserve to be operating.

  • 4/5 Noor A. 1 year ago on Google
    Chicken is always fresh and turn around time to getting your food is 5-10min. Never order pops and expect quick turn around, one thing I learnt. There's always parking directly outside the branch.


Call +27 21 439 2162 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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