Today, from the time that I joined the queue until I left the pharmacy after being served, 50 minutes. 20+ minutes just waiting at the counter for the pharmacist to process and package everything.

Cant get hold of the dispensery. Unable to arrange my medications I need for my Covid infection. Clicks has severy dropped in their quality of customer service. I hate using them and I think this is the last straw.

I wish I could give you a 0 out of 5. I know that when its load shedding you close your doors, but while your operating hours is until 6:30pm and the power is still on, why do you close your doors before 6pm to the public, closing all your tills and telling me its because of loadshedding...when the power is still on! Now forcing me to drive to Cape Gate to get ointment for contact lenses? Pathetic, no customer service here...and a poor excuse to go home early...

My doctor gave wrong prescription for Blood Pressure meds. When i got to the pharmacy the doctor was closed.The unhelpful pharmacists didn't even want to give me one Blood Pressure pill of the right medicine to last till the next day until I could get the prescription fixed. It is not as if I am addicted to BP pills. No one is....you have to take it!!! They threw me with corporate policy and had zero empathy. Really terrible pharmacists...rather go somewhere else..they are useless

Everything always goes smoothly with my chronic medication collections. Been dealing with Mr Cornell Faro at Clicks Pinehurst, and I have always found that he is very friendly and helpful

Queues can be long but seem to move quickly. Tanya the nurse is amazing, extremely knowledgeable and helpful.

I think the pharmacists may have had the biggest lunch of their lives, because these people don't care how slow they are working.

Eleanor and Jonathan are the most helpful and knowledgeable people to deal with at this store . They provide great service !

Good location but waiting times at pharmacy counter is long.

TELEPHONE CALL - NO RESPONSE!!!! I WOULD LIKE TO CANCEL A CLINIC APPOINTMENT - NOT POSSIBLE TO DO THIS ONLINE. WHY IS IT NOT POSSIBLE TO CANCEL ONLINE?

Bit busy but always good service in dispensary. Pharmacist is polite and friendly, she even assisted me in the aisle when I needed help

Shop hours not reliable as they have no back up in case of loadshedding. Only emergency lights and NO card machines when power is off.

No one answering the calls in the store(clinic, dispensary, reception etc etc). Tried a lot of times. Irresponsible clicks Pinehurst store. Worst store management.