Always used this Post Office as the most local to where I live so very convenient. However, after the service I received during the afternoon of Saturday 5th November 2022 I shall never return again and will use other local alternatives. I had trouble bringing up a QR code on my phone for returning a parcel and instead of allowing me a few more seconds to bring it up on my phone, the young lady serving starting serving the man behind me whilst I was still standing at the counter so I got pushed out of the way and was never given a warning that the man behind was going to barge through. I then had trouble leaving the Post Office as he was blocking my path. Totally unacceptable and disgusting service and was left feeling very upset and stressed afterwards. If you continue to treat regular and loyal customers this way, you will be left with none and I will have no sympathy as it will be of your own doing!!!

I have used this post office for two years now and only this one. The staff are all very friendly and approachable. The long opening hours are so convenient that I choose to use it. Keep up the good work 🙂

This is a fantastic post office with superb staff, I have seen them give their complete commitment for many years. The reviews that have personally targeted the kind woman are unfair. She is extremely dedicated, there aren't many moments where she isn’t present at the shop during their long opening hours of 6AM - 9PM, Monday to Sunday. I have even used this post office on Boxing Day! This place is a real credit to Mangotsfield.

Asian lady appears to be the boss has the worst customer service ever busy chatting her way with one of her employee totally ignoring me. Evri should look for a better agent.

Lovely owner, always has a nice word for regular customers!

Very good service here. The staff are attentive and quickly open the extra counter when a queue starts to form.

The dark haired woman who seems to manage/own the place really lets down a team of otherwise lovely staff. She is consistently unfriendly and churlish and offers up the most expensive options at the post office counter even if the customer asks what the cheapest option is. Beware! I see other reviews going back years have mentioned this same lady as well.

Love my local shop/PO - nothing is too much for the staff, really well-stocked for essentials, really flexible opening hours for its post office means that I can pick up/deliver parcels at any time that suits me and great (and well-priced!) coffee machine too. Often pleasantly surprised to find it selling bread and milk when demand for essentials is its highest (e.g. due to snow/lockdown!). All in all, keep up the good work!