3/5 Michael T. 7 months ago on Google
We
had
dinner
here
to
conclude
our
visit
to
Cardiff.
The
experience
at
Bill's
started
with
a
strange
response
to
our
request
or
sit
outside.
It
was
a
lovely,
spring
evening
and
there
was
seating
available
but
"no
one
is
serving
outside".
Does
the
staff
have
an
issue?
I
don't
understand
the
difficulty
in
taking
orders
and
walking
it
10ft
outside
the
door?
We,
a
party
of
2,
were
seated
and
the
seating
area
is
well
maintained.
It
was
quite
tight
with
tables
close
together.
We
gave
our
drinks
menu
with
an
additional
request
for
some
tap
water
for
the
table.
The
peach
ice
tea
had
a
great
taste
and
made
me
feel
like
I
was
back
home.
Unfortunately,
the
waitress
didn't
bring
the
water,
so
we
had
to
ask
again.
A
minor
annoyance
but
that's
what
loses
tips,
more
on
that
later.
We
tried
the
cheese
fondue
sharing
starter
and
this
was
okay.
The
side
salad
had
no
dressing,
seasoning,
not
even
a
drop
of
olive
oil.
Just
the
veg
on
the
side.
The
cheese
fondue
was
tasty,
although
I
would
suggest
using
an
actual
bowl
and
having
more
bite
size
pieces.
The
majority
of
it
was
pretty
tough,
even
for
me
and
I'm
someone
who
likes
things
crunch.
I
wouldn't
recommend
it
as
it
currently
is.
We
made
this
reservation
because
of
the
fish
pie.
My
partner
was
looking
forward
to
this
all
afternoon.
Our
reservation
was
at
19:00
and
dinner
starts
at
17:00.
When
making
our
order,
they
were
out
of
fish
pie.
My
partner
is
a
manager
in
hospitality
and
understands
the
importance
of
ordering
enough
popular
stock
for
a
shift.
It
was
2
hours
into
dinner
service.
Quite
disappointing
indeed.
Instead,
the
two
way
chicken
was
ordered
and
this
was
not
good.
The
grilled
chicken
left
a
sour,
burnt
after
taste.
I
even
tried
some
to
be
sure
it
wasn't
just
being
fussy
and
it
was
bad,
even
for
a
barbecue
guy.
This
restaurant
seems
to
dislike
basic
seasoning
and
flavours.
A
bland
taste
and
the
sauce
served
was
extremely
thin
and
watery.
I
ordered
the
meatballs
because
I
read
that
others
enjoyed
them.
They
tasted
good,
a
nice
spice
with
the
warm
sauce
and
mozzarella.
The
fried
potato
was
the
best
I've
ever
tasted.
Remember
I
like
things
crunchy?
Everything
piece,
was
a
crispy
one.
I
loved
them
and
the
mayo
was
nice
for
dipping.
If
everything
was
like
my
main
then
it
would
be
5
stars
for
food
but
that
just
wasn't
the
case.
The
atmosphere
was
okay.
The
music
selection
was
amazing,
some
classic
bangers.
But
the
noise
was
pretty
high.
Not
much
of
an
atmosphere,
more
like
music
breaking
through
a
consistent
noise.
It
feels
like
the
atmosphere
could
be
improved
by
reducing
the
number
of
seating.
Lastly,
is
when
the
bill
came.
There
was
an
optional
tip
added
of
12.5%.
Two
drinks,
one
share
starter,
two
mains
came
to
£50,
so
that's
actually
an
extra
60%
on
top
of
the
assumed
minimum
wage.
Since
the
only
extra
work
for
our
table
was
to
get
water
and
then
forgot,
there's
no
way
that's
gonna
fly.
60%
more
work
than
what
is
expected
as
a
minimum
was
not
done
for
us
that
evening,
but
I
have
no
issue
in
them
trying.
What
I
have
the
most
issue
with
is
the
method
of
retrieval.
The
waitress
entered
a
number
into
the
card
machine
and
then
presented
it
to
me,
while
facing
the
screen
away.
It's
clearly
a
common
practice
to
emotional
guilt
trip
customers
by
including
this
tip
by
default
and
then
expecting
people
to
tap
their
money
away.
I
had
to
actually
say
"show
me
the
amount".
She
included
the
tip
so
I
then
said
"take
off
the
tip,
please".
The
audacity
to
exploit
people's
politeness
is
overwhelming.
I
was
ready
to
have
the
machine
ask
and
quickly
decline
but
instead
got
a
slight
of
hand
trick
that
needed
calling
out?
Anyone
choosing
to
go
here,
watch
out
for
that
one.
Overall
the
service
was
okay.
The
food
averaged
as
okay
with
my
godly
fried
potato
and
my
partner's
bland
chicken
and
runny,
I
don't
even
know...
Maybe
it
was
a
gravy?
And
the
atmosphere
was
okay.
Too
loud
to
have
a
conversation.
2 people found this review helpful 👍