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PRYZM Cardiff image

PRYZM Cardiff

Bar Night club Live music venue

Chain nightclub with high-tech sound & lights & a regular lineup of themed dance music events. People often mention security, club, staff, night, people, room, good, friends, bouncers, Pryzm,


Address

Greyfriars Rd, Cardiff CF10 3DP, United Kingdom

Contact

+44 29 2023 3854

Price rating

$$ $$

Rating on Google Maps

3.40 (253 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: security (12) club (12) staff (11) night (11) people (10) room (10) good (10) friends (9) bouncers (8) Pryzm (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Heather C. 5 years ago on Google • 4 reviews
    The staff and security are very mocking and patronising being very impolite and very rude , I believe they are racist and treating people differently , they favour British and didn’t allow us to get in when there are British wearing the exact same thing. Last night going out to pryzm is the worst experience ever. The security even tell me not to come back. Pryzm sucks
    15 people found this review helpful 👍

  • 5/5 Tatiana P. 4 years ago on Google • 410 reviews
    Amazing evening with friends and family! Christmas in July! Thank you very much for all your work guys! Professional and cosy atmosphere! We felt special and all was fantastic! Recommend for events and for Christmas for sure! Elegant and clean place! Attentive personnel!

  • 1/5 Lauren L. 1 year ago on Google • 5 reviews
    Bouncers unnecessary rude and aggressive, I appreciate they come across unpleasant characters but I certainly wasn’t that. There was no need to be that way, especially as I was sober and spoke to them respectfully. Think again before attending this place unless your able to avoid bouncers.
    5 people found this review helpful 👍

  • 1/5 Serene M. 1 year ago on Google • 4 reviews
    The negative reviews here are so true. The security didn’t let us in and we felt like he was being so racist towards us. He first said that we need to sober up and we returned after half hour and we’re steady and sober at that time. I asked him very politely if I you could let me in or should I wait a bit longer. He started screaming at me ‘just go away and I’m not letting you in’. This is definitely not the way you should handle your customers as I didn’t cause any trouble. He was evidently being racist and even other white people came to me and apologised for him being racist. I’ve been to other clubs and they only address the customers as sir or ma’am. This guy talked like he’s not letting me in because he has a problem with my nationality and he has the authority to do it. I really wish no one ever faces this. This incident has hurt me very deeply and shattered my confidence very badly to show up anywhere.
    5 people found this review helpful 👍

  • 1/5 adrian t. 1 year ago on Google
    Terrible. . Waited in q for ages. Go to the front door. Let all my mates on but not me. Said i was too drunk. Id had 3 pints prior to this. Spoilt our night. I very rarely come to this place mainly due to my age. 47 but secondly knowing the boncers are like this. Power happy egos.
    5 people found this review helpful 👍

  • 1/5 Kusra K. 2 years ago on Google
    One of the security staff (bald and fat) is an actual nonce. If you by chance have to meet him then oh god, my condolences. He's bad vibes and very touchy with the customers (especially the girls).
    4 people found this review helpful 👍

  • 5/5 Donna H. 1 year ago on Google
    My daughter was here last night.. Got a bit drunk lost the group of friends she was out with for half hour or so and went to leave the club but doorstaff stopped her asked where her friends were and where she was going if she had a phone etc ( which battery had died) anyways they did not let her leave the club they took her to the welfare room charged her phone..offered water and she was able to locate her friends inside the club shortly after.. Just wow!! Amazing service and So big thankyou to the doorman and security..super super impressed 👌👌
    4 people found this review helpful 👍

  • 1/5 Sanchit S. 1 year ago on Google • 3 reviews
    I have been to pryzm many times but last night I got kicked out for no reason. I was dancing with my female friends and some guys tried to approach so all I did was to tell them to please give us space, which happened in a very polite way. But the bouncer of the club decided to kick me out for no reason. I even asked them why are you escorting me out but they dint had an explanation. Pryzm Cardiff you have lost your loyal coustomer.
    3 people found this review helpful 👍

  • 2/5 Shannon T. 2 years ago on Google
    The different rooms for different music are a good idea, there’s a good amount of security so I felt safe and I was having a great time out with friends… until the end of the night when the bar staff seemed to just completely and utterly do a 180 and scream quite aggressively for people to move and get out. I’d understand if there was a seriously rowdy lot but I am 100% teetotal, myself and 3 friends were waiting for another friend to finish using the toilet, there was absolutely no need for such anger from two of the bar staff, no one was doing anything wrong, no one was falling about or even being loud. I get that bar work can be really draining and people want to get home from work, but there’s just no excuse for speaking to people who were doing absolutely nothing wrong in that manner.
    3 people found this review helpful 👍

  • 5/5 Sam R. 2 years ago on Google • 9 reviews
    After reading some of the reviews I was anxious about going but what can I say, great night with great bouncers and staff. They really looked after us and I couldn't have asked for anything more, they have a medic room if you just need to take some time out, will charge your phone to make sure you can contact people and will get you into a taxi if you're unable to do so yourself. Overall an amazing night and will be back ❤❤
    2 people found this review helpful 👍

  • 1/5 Stewart G. 1 year ago on Google
    Hi. Kindly understand that the bouncers doesn’t think of customers opinion. They are bit rude to their clients . They think that have their own rules. Dear owner sir kindly look into the issues and resolve for ur future projects
    2 people found this review helpful 👍

  • 5/5 Clara E. 2 years ago on Google
    Was so so happy with the way the security and medics here dealt with a situation tonight. My friend was hurt because of a fight that took place next to us (nothing to do with us!) and every member of staff who dealt with us were so patient, kind and professional when looking after her. Especially Tom in the medical room, who was not only amazing with us, letting us stay for as long as we needed and being so reassuring every step of the way, but also with everyone else in there. Thank you so much for helping to keep us safe and calm!
    2 people found this review helpful 👍

  • 1/5 Geeb O. 1 year ago on Google
    If you’re looking for a night filled with underaged teens, leery guys who can’t take no for an answer, sticky floors and no jaws in sight, pryzms the place for you. I saw more 16 year olds visiting here tonight than were present in my GCSE exams, worst part is, all of them were too monged to speak! The bouncers didn’t care tho, they were too busy belittling and mocking everyone around them. This club has serious issues. No wonder they’re clearly not checking ID’s properly, anyone over 20 with any self respect should run for the hills before visiting here. Poor experience.
    2 people found this review helpful 👍

  • 1/5 Matthew C. 1 year ago on Google
    The door staff at this venue are absolutely shocking. I was removed from the venue after reporting another customer for waving around a fake gun in the middle of the venue. Door staff did not take the report seriously and then decided it was me that needed to be ejected. They then made false claims about the situation to justify my removal. Highly unprofessional. Hopefully pryzm Cardiff see for themselves how bad their security team are and change the contract to a more professional security firm.
    2 people found this review helpful 👍

  • 5/5 JJ’s Oakwood A. 2 years ago on Google • 10 reviews
    I have seen a lot of negative reviews on here but decided to give Pryzm a go tonight and surprisingly it went a lot better than I expected! Great atmosphere, great rooms and loved every minute of my time at Pryzm and will defo be back!!
    1 person found this review helpful 👍

  • 5/5 Bobby J. 1 year ago on Google • 5 reviews
    Great club with good music! Always packed! Bouncers are lovely, security is good… bag check and walk through detection like in an airport. Can also request lids with straw on drinks to prevent spiking so I feel safe on my nights out spent there. Highly recommend to anyone! :) Thank you Pryzm.
    1 person found this review helpful 👍

  • 4/5 Robyn P. 2 years ago on Google
    My favourite nightclub so far! I throughly enjoy the variety of spaces to relax and enjoy a night out. The bar area in the entrance was a brilliant spot of vibrancy. I adore the disco room because of the cheesy music! The larger house, rnb and remix room next door to the disco room is also worthwhile as it is very lively usually. My only negative comment would be the pricing differentiation. The bar at the entrance was expected yet at the above levels the drinks were more expensive which is confusing. Any who, the toilets and outside smoking areas were also pleasant. Recommended the venue to my friends :)
    1 person found this review helpful 👍

  • 4/5 Amritha M S. 1 year ago on Google
    Best nightclub in Cardiff for uni students or people in their 20s. The music is good, the dance floor is spacious and the ambience is also good.
    1 person found this review helpful 👍

  • 1/5 akos s. 2 years ago on Google
    Queued for over an hour just to be turned away at the front door because we didn’t have tickets which is fair but they could have told us at the back of the queue. There were busy bodies all through the queue to chaperone us like we’re cattle that didn’t mention it at all. I know there were other people lining up too that had the same treatment. It’s just rude, the bouncers were real jobs-worth’s about the whole issue!
    1 person found this review helpful 👍

  • 1/5 Kasun G. 11 months ago on Google
    This is not a good place to visit. Today the bouncers are not allowed me to visit. Even they didnt tell the reason. Not reccommend for this place. After that i visited other place. It quiet nice.
    1 person found this review helpful 👍

  • 4/5 Aeronwy 4 years ago on Google • 55 reviews
    A solid pryzm. A little out of the way but a good place to dress up for. Lovely architecture within so make sure you get a good look inside. The window frames are gorgeous. Carpets leave something to be desired. As do the sticky floors. As do the playlists.

  • 5/5 Jay C. 2 years ago on Google
    Charlotte was great fun and really kind when speaking to her, helped us lots going through vip

  • 3/5 anna b. 1 year ago on Google
    Choice of few dance rooms with different genres and prices are not too bad although entrance can be sometimes overpriced. Not the cleanest place for such a busy club. Preferably for young adults. Not very well mannered people imo.

  • 5/5 toni e. 2 years ago on Google
    First time going to Pryzm Cardiff (not from wales) had a private room for my mates 21st, we were well looked after couldn’t fault the room or the facilities but the big thing was the staff! Absolutely lovely people! For me especially Shona she looked after me and my friends without fault! Especially me she really came through to help!

  • 2/5 Robert M. 2 years ago on Google
    Queue is a joke, what's the point in buying a ticket for 11 pm entry if you then get in the actual venue after midnight having queued 90 mins

  • 3/5 El Tee P. 1 year ago on Google
    The most hit or miss club. If you’re wasted, you’re bound to have a good time. If too sober, you just get lost and angry. Mixed rizz

  • 1/5 Sharon M. 2 years ago on Google
    I had a negative experience at Cardiff Pryzm. My boyfriend was harassed by the bouncers and kicked out, though when I asked why the bouncers removed him from the venue, they could not tell us why. A staff security guard named Sean falsely told us he was the manager, and told us that we had to leave. I would have understood if I could have been given an appropriate reason why. I paid £27 for two tickets and will be requesting a refund from my bank.

  • 5/5 nightclub f. 4 years ago on Google
    We visit this club quite a lot the biggest best super club in Cardiff. Good friendly manager and staff always make you feel welcome and make me feel like a VIP guest. Not forgetting the light show probably one the best you ever in the main room

  • 5/5 Ugbeh B. 1 year ago on Google
    Best night in Cardiff,security was friendly and active,the musics are lit 🔥 and everyone in the club was so friendly

  • 1/5 wembly 9 months ago on Google • 2 reviews
    Amazing night club, great atmosphere and interior design, one thing that is a bit annoying is that DJ of the Disco room has been playing the same songs for months now, he should at least make some effort and change his playlist, it's literally the same songs every time.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Cocktails
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Dine-in

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