1/5 Rebecca F. 1 year ago on Google
This
was
the
worst
dining
experience
I've
ever
had.
I
booked
a
table
on
the
1st
May
at
8pm
for
2
people,
to
celebrate
my
friends
birthday,
which
I
informed
the
restaurant
of
when
booking.
We
turned
up
at
8
to
a
restaurant
that
looked
more
like
a
roudy
bar
than
a
place
to
eat,
and
there
was
no
one
in
sight
to
greet
us/show
us
to
our
table.
10
minutes
passed
of
us
being
completely
ignored,
so
I
ended
up
asking
security
what
we
were
supposed
to
do,
and
they
went
and
tracked
down
someone
to
see
to
us.
So
15
minutes
in
we
were
shown
to
our
table,
no
apology
for
the
wait,
and
we
were
not
told
anything
about
changes
to
ordering
etc
(which
became
an
issue).
I've
been
here
before
so
I
knew
we
had
to
order
via
scanning
a
QR
code
on
our
table.
After
15
minutes
of
catching
up
with
my
friend/
looking
over
the
menu,
we
scanned
the
QR
code
and
began
to
order.
When
It
came
to
finalising
my
order,
I
tried
to
search
and
select
my
table
number,
but
couldn't
see
it
anywhere.
After
trying
a
couple
of
times
to
refresh
the
app,
I
then
went
over
to
see
if
I
could
talk
to
someone
at
the
bar
to
get
help.
The
bar
was
absolutely
packed
and
I
was
waiting
there
a
further
10
minutes
to
be
seen
just
to
ask
about
the
ordering.
When
I
managed
to
speak
to
someone,
I
told
them
I
was
having
trouble
ordering.
They
then
informed
me
that
the
app
wasn't
working
and
we
had
to
order
at
the
bar.
At
this
point
I
was
upset,
as
no
one
informed
us
when
seeing
us
to
our
table,
and
we'd
been
there
for
40
minutes
at
this
point
without
even
ordering.
I
told
the
bar
staff
this
and
they
didn't
seem
to
care.
I
then
went
back
to
my
table
to
get
my
friend,
menu's
for
the
food
in
hand.
There
was
no
area
to
order
food
in
particular,
so
we
had
to
queue
with
everyone
ordering
drinks.
After
waiting
a
further
15
minutes
with
no
attention
shown
to
us,
I
made
eye
contact
with
someone
behind
the
bar
and
told
them
I
wanted
by
deposit
back
and
wanted
to
leave
and
we
had
been
waiting
almost
an
hour
to
even
order.
No
and
I
mean
No
apology
or
explanation
was
made.
They
gave
us
the
deposit
back
and
we
left.
Nowhere
else
was
able
to
give
us
a
table
as
it
was
now
9pm,
so
we
ended
up
celebrating
my
friends
birthday
in
a
KFC.
The
whole
experience
was
a
joke,
we
were
shoved
in
the
corner
of
the
restaurant
and
forgotten
about
as
the
staff
attended
to
their
more
important
customers.
This
place
is
a
disgrace.
If
I
was
you
I'd
look
ANYWHERE
else
when
planning
to
have
a
meal
if
you're
there
on
the
weekend
in
the
evening.
Thank
you
for
ruining
my
friends
birthday
outing
and
leaving
a
bad
taste
in
our
mouths.