Featured Reviews


Frequently mentioned in reviews: table (23) staff (22) drinks (20) time (16) experience (15) service (15) order (14) making (13) served (12) lovely (12)
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  • 1/5 Nicola C. 1 year ago on Google
    Had an AWFUL experience here on Saturday night! As me and my friend ( the birthday girl arrived ) we where taken to our table By a young lady who told us that she would send someone else over to take our order. We have paid for two hours for bottomless brunch so time was on hands for getting the cocktails in. After waiting 15 minutes for our first drinks we decided to get our food order in as we could tell it was going to be a slow service. After sometime the table got wet and we was asking for staff for a cloth to help clean the table as hour arms where getting wet and the table started to drip of the sides! After asking different members of staff 3 times to clear the table no one came so we decided to put the empty drinks on the table next to us as we seen the time on there of someone else’s arrival didn’t arrive. One member of staff came over and said “ if you ask me nicely I’ll remove the glasses from your table” and as we explained that we’ve already have 3 times and no one has come she then when on to say that she would make us clean the table if we continue to put the glasses on the other table! My friend ( the birthday girl ) said I don’t think so that’s not for me to do. And with her response she told my friend to “fuck off “! With utter shock that a member of staff would speak to a customer with this language absolutely disgusting and foul. Within seconds the girl who was supposed to be serving us who we hadn’t seen for the duration of our time then decides to pop up with the bill with a rude attitude to her tone! And of course I paid even though I wasn’t happy with my service. Instead of being asked how was our evening the young girl took my payment and rolled her eyes at me whilst walking away, then when we got up to leave we had 2 of the girls giving us dirty looks as we walked down the stairs completely disgusting behaviour and an awful experience! I felt embarrassed That I had not only paid for this experience for a friends birthday she got then got told to “fuck off “ on her birthday. Will definitely not be coming here again and would highly recommend you to take your money else where. Much better service and class else where.
    7 people found this review helpful 👍

  • 2/5 Becky B. 1 year ago on Google
    Not the greatest experience here in Cardiff. Now as an ex employee of stonegate I think standards have slipped. Wasn't too busy but yet staff ignoring customers. Lady served me this coke was to interested in talking to another member of staff at the middle of the bar paying no attention, guessing that is why ot was not filled. Bath slug and lettuce is so much better!
    2 people found this review helpful 👍

  • 5/5 Louise C. 3 years ago on Google
    Really lovely place for food and drink, helpful and friendly staff. I have to say out of all the S&L I have visited this is far by the most fanciest one I've been too, the decor is absolutely beautiful and done with taste and not tacky at all. Always a bonus with 241 cocktails 247, whats not to love?
    1 person found this review helpful 👍

  • 5/5 Allyson J. 1 year ago on Google
    Absolutely gorgeous venue, Geraint makes the most amazing cocktails, gives great advice based on your preferred alcohol choice and mixers. Extremely welcoming and friendly. Always happy to take pics of his guests if he’s not too busy
    1 person found this review helpful 👍

  • 2/5 lynds 2 years ago on Google
    Popped in for one drink before the train home, wasn’t really in a rush and we knew we had time for one or two drinks. Waited at the lesser crowded bit of the bar to be served and was greeted by a polite member of staff who asked us what we wanted. We couldn’t see a menu so she handed one to us and told us she would give us some time to decide what we wanted. We decided and were happy to wait as they were all rushed off their feet. We were then approached by another member of staff who was immediately confrontational and accused us of rolling our eyes at her for not serving us sooner and waiting in the quiet end of the bar. We were confused as we hadn’t even looked at her and were just talking amongst ourselves. We looked at her confused and asked her to repeat what she said. She said that both of us were rolling our eyes at her and if there was anything we wanted. We tried to explain ourselves before she walked off angrily and said have a good night in a sarcastic voice. We were then served by the original member of staff who apologised and provided excellent customer service. We cannot understand why this member of staff approached us in such a way. It’s not in our nature to do anything of the sort as we both work in stressful fast paced jobs and can appreciate the stress that the staff are under.
    1 person found this review helpful 👍

  • 1/5 Jenny T. 9 months ago on Google
    DO NOT BOOK COCKTAIL MAKING! Our host (Geraint) kept wondering off. We kept having to ask him when we were starting. He left us for 40 mins before beginning cocktail making. Food was all incorrect despite pre ordering. Staff drinking alcohol on the sly. Ran out of time to complete everything. Was promised a refund and didn’t receive one. Contacted customer service and branch direct countless amounts of times. Emails back & forth. Admitted they did wrong and that they will chase up money and I still haven’t received any form of refund. This has been ongoing for almost 6 weeks. I will NEVER visit Slug & Lettuce again. Awful customer service and poor experience. I advise you don’t book cocktail making because you will be very disappointed!

  • 3/5 Sara P. 1 year ago on Google
    Went here on sat with partner an son, we order food an mine an my partner was cold. I asked for condiments twice an still none received. Our sons meals was fine good value for money an generous sizes. I understand you had bottomless brunch but we were still paying customers. I did report fact food cold an just said sorry. 😪👎

  • 3/5 Nadine R. 10 months ago on Google
    Great drinks presented well. There was some things unavailable on the menu which were not stated whilst ordering. Food was very badic but lovely chicken wrap.

  • 5/5 Nicola S. 9 months ago on Google
    We came here on Wednesday for a bottomless brunch and I must give huge credit to Leonie who served us as she was super attentive. This was the best bottomless brunch I've had and that can only be achieved by having staff like Leonie. The food and drink were lovely as well as the decor and cleanliness of the place

  • 5/5 Ella B. 9 months ago on Google
    Went on a very busy Saturday night, obviously it as very busy so it took a minute to get served but the staff were working as quick as possible. Great drinks, great environment. One of very few places that do 2-4-1 on a Saturday night in Cardiff. Very reasonable. Special shout out to Alistair who made out night brill! Smashing it!

  • 5/5 Thomas O. 10 months ago on Google
    Had a bottomless brunch for my 22nd birthday and had Clara as our server. Service was absolutely amazing, we couldn’t have asked for anything more and our drinks was filled the moment they was empty. Food was also amazing and served extremely fast. Absolutely amazing experience and can’t wait to come back again because of the friendly experience we had.

  • 5/5 Courtney D. 9 months ago on Google
    Wow! What a lovely afternoon we’ve had celebrating my birthday/ hen do planning. Brilliant service by Geraint thank you so much!

  • 1/5 Katie 9 months ago on Google
    Well, where do I start? 🤔 I give this advice to anyone thinking of doing cocktail making at this place, DON’T BOTHER! We had to keep asking our host Geraint when we are going to start cocktail making, because he kept wondering off for no reason & left us for 40 minutes. he was drinking alcohol on the sly, his back to the cameras so no one can see him. the food was all incorrect. We were late for our next activity because of this place and tbh it was a hen do, so should have went smoothly. Very poor customer service and poor experience; you’ve lost customers! congratulations..

  • 1/5 Steph T. 9 months ago on Google
    I had my hen do here and my sister and friends had organised cocktail making for us. My experience was beyond disappointing. We had to wait a very long time for the cocktail making to even begin and our host seemed distracted and was disappearing frequently throughout the evening. My sister and friends had to go and get him many times to keep our cocktail making going and to chase food. The actual cocktail making felt rushed when the host actually turned up at the table and when food finally arrived we were missing items and missed out completely on dessert which we had paid for and pre ordered. I’m so upset for my sister and friends who organised this for me. We should have had the experience we paid for. I can’t have my hen do again and this really did leave us feeling disappointed. I urge anyone who is considering booking cocktail making to rethink.

  • 4/5 Amy Martinson (. 1 year ago on Google
    We picked this place for our school reunion and it was great! Loved the 2 for 1 cocktail offer - the cocktails were delicious and a good price to try some new ones we’ve not tried before too!

  • 5/5 Alesha N. 4 months ago on Google
    We did the new Endless Lunch and it was amazing- 2 drinks each and as many plays as you can order! The dishes were all ‘picky plates’ so small portions to try different things and didn’t take long to be brought out. The food was amazing! Great quality and lots of fun options- especially enjoyed the deserts. Our server Libiana was super friendly and helpful and definitely added to our experience- we will definitely be coming back!

  • 5/5 Mrs B. 4 months ago on Google
    Only my second time here, first time having food. Ordered it from the comfort of our table as the bar looked very busy. I had the crispy shredded chicken noodle salad, husband had the tofu noodle salad, both of us said these were the nicest salads we’d ever had, incredibly delicious. We had a few cocktails with our meal, all sooo good and very moreish! Thank you to all the staff, who are so friendly and welcoming, and an extra thank you to Ffion who served us in a fun yet professional manor. ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Sara L. 7 months ago on Google
    Well what can I say! What an amazing venue. Went for a hen party of 20. Geraint our server was so helpful and friendly he really made our day 😍 He kept the drink flowing for put bottomless brunch and the food was great. Definately recommended 😍

  • 5/5 Kirsty S. 3 months ago on Google New
    We were served by Evan who was amazing! He was so helpful and kind. Couldn’t help us enough. We will definitely be returning.

  • 5/5 Georgina H. 8 months ago on Google
    Was seated by the gregarious G and served by the lovely Caitlin. Delicious food, plentiful drinks… what more could you want! Thank you to all the team for a wonderful time!

  • 5/5 Tracy J. 6 months ago on Google
    Very quiet but it was a Thursday lunchtime. Had the tipsy lunch which was excellent value for money and so much food that we left probably half. Our server Eleri was brilliant - very attentive and chatty. Definitely recommend for a girly day out

  • 5/5 Robert B. 3 months ago on Google New
    Awesome visit as always, the young lady that served us was very very good at her job, I can't remember her name but thank you very much.

  • 5/5 Iona B. 3 months ago on Google New
    Libiana was fantastic, although she was left under staffed, she ensured we were catered for and coped extremely well under the high level of stress placed upon her. What an asset, such a hardworking and lovely person! Thank you for being part of making our Christmas get together so special! Iona

  • 5/5 Daz 1. 1 year ago on Google
    Out celebrating a birthday called in and took advantage of the 2 for 1 cocktails, recommended doing that.

  • 1/5 Robert H. 2 years ago on Google
    Dreadful and very disappointing experience. Booked a table for a friend's birthday- we booked primarily because of the plant based options and the cocktails. This was the first time we as a group would be going out since lockdown so we were all looking forward to it. The only member of staff we saw was one to lead us to our table. No explanations on how to order food or drinks. We downloaded the app and after 20minutes of trying to get our drinks order through there was a problem with the app. When we eventually managed to get our drinks from the bar they tasted horrendous. We then discovered none of the food was available on the plant based menu apart from 1 side item which could not be eaten due to dietary restrictions. We did not bother finishing our cocktails because of how sour they were. Luckily found a slot for food and drinks elsewhere otherwise it would have been a trip to Cardiff just to get the train back home!

  • 5/5 drewsnumber1 2 years ago on Google
    Kyle was superb, kept us topped up even though it was very busy

  • 5/5 Tom 2 years ago on Google
    Was desperate for a cheeky pint with the misses after a long days shopping, the credit card was a bit tired howver Paul served me up a beautiful pint with the best schtick around. Top lad, even left my phone at the bar and he ran outside to get it to me afterwards.

  • 1/5 Rosa J. 2 years ago on Google
    -Majority of the menu unavailable; -No table service or guidance on how to order food and drinks; -Disgusting tasting cocktails that looked like swamp water; -App kept glitching so our drinks order would not go through; -Music so loud that I am surprised I do not have long term tinnitus after just half an hour spent there. Half an hour too long. This slug needs to be salted.

  • 5/5 Melissa L. 2 years ago on Google
    Kyle was absolutely fantastic!! Our glasses were never empty and we had the best time!!! Totally coming back!!! Please give Kyle from Cardiff central slug and lettuce a prize or reward for his seamless service and lovely Persona x

  • 5/5 Kieran C. 2 years ago on Google
    I’ve been for Bottomless Brunch about 5-6 times now and every single time is better than the last. It’s such a nice atmosphere, the brunch is lovely and the staff keep the drinks flowing. Our server today was Sara and she was so lovely! I can’t wait to return to do my catwalk of the ladies bathroom, which has now become my normal 😂

  • 4/5 WomanCid 2 years ago on Google
    Wow what a vast place, it was quiet when I visited but I imagine it's great when it's busy I can't wait to return when it is. Sorry had to knock one star off as the night I was there most of the menu was off (supply issues with food deliveries) and I had to go with my third choice for dinner. But a beautiful place, very clean and lovely staff.

  • 3/5 Mark K. 1 year ago on Google
    Cocktails tasted lovely and great value with buy one get one free! Could do with a more thorough clean considering we got there just after it opened: the floors were super sticky despite the signs suggesting they had just been cleaned.

  • 5/5 Lida S. 1 year ago on Google
    Chloe was an amazing host! Very cheerful and friendly, she looked after us and made sure we had a brilliant experience all around. Rob gave excellent service, consistent in meeting our needs for me and my friends. Great service, with a friendly smile! Give these two a bonus!

  • 4/5 Debbie J. 1 year ago on Google
    Large group of us here for a meal. I enjoyed mine (bbq chicken) and had no issues but some people did say theirs wasn't hot and had to get it reheated, but had discount off the price due to this. Staff were very helpful. Big place and the toilets are downstairs. Lots of stairs. Pretty deco.

  • 1/5 Rebecca F. 1 year ago on Google
    This was the worst dining experience I've ever had. I booked a table on the 1st May at 8pm for 2 people, to celebrate my friends birthday, which I informed the restaurant of when booking. We turned up at 8 to a restaurant that looked more like a roudy bar than a place to eat, and there was no one in sight to greet us/show us to our table. 10 minutes passed of us being completely ignored, so I ended up asking security what we were supposed to do, and they went and tracked down someone to see to us. So 15 minutes in we were shown to our table, no apology for the wait, and we were not told anything about changes to ordering etc (which became an issue). I've been here before so I knew we had to order via scanning a QR code on our table. After 15 minutes of catching up with my friend/ looking over the menu, we scanned the QR code and began to order. When It came to finalising my order, I tried to search and select my table number, but couldn't see it anywhere. After trying a couple of times to refresh the app, I then went over to see if I could talk to someone at the bar to get help. The bar was absolutely packed and I was waiting there a further 10 minutes to be seen just to ask about the ordering. When I managed to speak to someone, I told them I was having trouble ordering. They then informed me that the app wasn't working and we had to order at the bar. At this point I was upset, as no one informed us when seeing us to our table, and we'd been there for 40 minutes at this point without even ordering. I told the bar staff this and they didn't seem to care. I then went back to my table to get my friend, menu's for the food in hand. There was no area to order food in particular, so we had to queue with everyone ordering drinks. After waiting a further 15 minutes with no attention shown to us, I made eye contact with someone behind the bar and told them I wanted by deposit back and wanted to leave and we had been waiting almost an hour to even order. No and I mean No apology or explanation was made. They gave us the deposit back and we left. Nowhere else was able to give us a table as it was now 9pm, so we ended up celebrating my friends birthday in a KFC. The whole experience was a joke, we were shoved in the corner of the restaurant and forgotten about as the staff attended to their more important customers. This place is a disgrace. If I was you I'd look ANYWHERE else when planning to have a meal if you're there on the weekend in the evening. Thank you for ruining my friends birthday outing and leaving a bad taste in our mouths.

  • 5/5 Eleonora D. 1 year ago on Google
    Great venue, convenient location and amazing service. I was pleasantly surprised by the exceptional treatment, product knowledge and cocktail making skills of our bartender Geraint. Even though the place was busy, he made our night and ensured me and my group received the best treatment. Thank you to G, for making our visit such a unique experience! A real asset to the team!

  • 3/5 Nia H. 1 year ago on Google
    The cocktails were lovely but the service behind the bar was so so slow. No urgency from the staff at all. A large queue had formed and one team member was just cleaning down the back bar rather than helping the guy making drinks. It just didn't seem very well managed. Our party would have spent more money and ordered more if the service was faster, pretty much sobered up by the time we got served again.

  • 5/5 Kay T. 1 year ago on Google
    We were looking for somewhere to have a late lunch and thought we'd give it a go. I use a mobility scooter so my husband asked if there was an accessible entrance. The barman met us around the back and let us in, took us upstairs to the bar. We ordered our food and a drink each and the meals were really good. I just wanted to thank the staff for their help and kindness when we entered and left the pub. They were all happy and engaging with customers too. We'll definitely be back.

  • 4/5 Emma L. 2 years ago on Google
    Lovely meal and endless drinks on our bottomless brunch. Lovely waitress x

  • 5/5 Allan F. 1 year ago on Google
    I went here for a bottomless brunch with some friends as a reunion after uni to catch up. It was great, food was awesome and the drinks were excellent. After our allotted time we stayed in the venue for the rest of the night and had rounds of two for one cocktails. I found that the under the sea cocktail with an edible mermaid tail sweet was my favourite. I will definitely be going back when I'm in Cardiff next

  • 5/5 Timea F. 1 year ago on Google
    Had a joint birthday bottomless brunch booking here . The team couldn’t have done enough for us, accommodated for allergies and some really thirsty girls! Food and drinks were bit great and Kyle been amazing during the whole time! Only place in Cardiff that could accommodate a table of 35!


Call +44 29 2037 1315 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✗ Takeaway
    • ✓️ Outdoor seating

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