1/5 Hannah _. 1 year ago on Google
I
called
to
book
a
table
and
was
greeted
on
the
phone
with
an
abrupt
‘Hello’.
This
should
have
been
an
indication
not
to
bother,
but
nevertheless,
we
booked
a
table.
We
were
aware
that
it
was
a
Saturday
evening
so
was
expecting
it
to
be
busy,
however
they
said
they
had
availability.
When
we
arrived,
we
were
crammed
into
the
restaurant
with
hardly
any
space.
We
were
then
offered
some
drinks
and
then
waited
20
minutes
without
anybody
engaging
with
us.
There
was
a
large
party
in
the
restaurant
so
we
understood
that
staff
were
busy,
but
felt
it
would
have
been
appropriate
to
let
us
know
that
somebody
would
be
with
us
shortly
instead
of
letting
us
just
sit
there.
After
20
minutes
of
being
ignored,
we
decided
to
leave
as
there
was
no
indication
someone
would
be
over
to
take
our
order
any
time
soon.
When
we
decided
to
leave,
I
explained
to
the
lady
at
the
front
desk,
who
I
presume
was
the
same
person
who
answered
the
phone
abruptly,
that
we
were
going
to
pay
for
our
drinks
and
leave
because
we
had
been
sitting
there
for
ages.
She
responded,
‘yeah
well
we’re
very
busy’
instead
of
apologising.
Another
waiter
(could
possibly
be
the
manager
but
unsure)
approached
us
and
again
did
not
offer
an
apology,
making
out
that
we
were
being
unreasonable
which
I
do
not
feel
was
the
case.
If
they
were
too
busy
to
accommodate
us,
they
should
not
have
taken
our
booking!
To
top
it
all
off,
2
diet
cokes
cost
us
over
£8
which
is
just
ludicrous.
Couldn’t
comment
on
the
food,
because
we
didn’t
get
that
far!
Do
not
recommend!