We stayed at the Indigo Cardiff as part of a weekend getaway. The hotel is extremely well located in the heart of the city, literally a few moments away from the great shops and Cardiff Castle. Anything that you’d want to see in Cardiff will likely be a short walk away. The reception team were very friendly and efficient, and were always on hand to help. The room itself was really nice, and featured everything you would expect from a 4-star hotel. The bathroom was especially nice, and the shower was fantastic. We had breakfast both days which is in the Marco Pierre White restaurant on the top floor, and it was very good quality. I liked the fact it wasn’t a hot buffet and was ordered for you, so there weren’t any dry sausages in sight! Overall, we had a fantastic stay at Indigo Cardiff, and if you’re looking for a well located and comfortable hotel whilst visiting Cardiff, it will be the perfect place.

This hotel saved my trip in Cardiff. It was clean and comfortable. The staff were super sweet, helpful and caring. I enjoyed every minute of staying there. I stayed for 1 week and the beds were extremely comfortable. They also have a nice small terrace in the bar/restaurant on the last floor. I ran to this hotel after having a really bad experience at another hotel in the city upon my arrival and they were very helpful and understanding. Provided me with an amazing room and the lovely treatment was consistent throughout my entire stay till checkout. I wouldn’t go anywhere else if i stay in Cardiff again.

A great hotel - funky individual design and decoration which I like. Good wheelchair access and the accessible room with a wet room is almost perfect for me (wheelchair user). A couple of tweaks and it would be perfect. The accessible room is a good size, comfortable bed and a great wet room shower room. Used room service - food quality was fine but attached to the hotel is a Marco Pierre restaurant. The staff member at reception was really lovely and helpful too. Location is very central and not far from the train station - about a 10 minute walk/push. Highly recommended place to stay if you are visiting beautiful Cardiff.

I had nice stayed in this hotel. The staff was friendly. Room was cleaned and comfortable. Breakfast has good range of selection. I like the fitness facilities, the gym room is in good size, not overly equipped, there are plenty of space in the room. All of the fitness machines in good working conditions. Water and towels are provided. Although it would be good to have cleaning spray so that users can wipe clean the equipments after used. I would definitely go back again.

Great hotel located in the Center of Cardiff near the main shopping Center. The hotel entrance is located in an arcade . The decoration of the room is great and has all the facilities expected like fridge , safe etc including free bottles of water in the fridge bath kettle with tea and coffee ☕️. Clean with great hot and cold breakfast at a very reasonable price. Staff were very helpful. The hotel restaurant/ bar closes at 10:20 which was a bit early for me

Very clean and comfortable. Good shower. Stone's throw from the castle, great location for visiting Cardiff, pubs and restaurants. Breakfast was good, but not great. Only one lift, which means a bit of waiting with the restaurant being on the top floor.

We loved this hotel. I can't recommend it highly enough. The location is fantastic although a bit surprising when you arrive because there is no sign of the hotel. You have to go into the Dominion Arcade to reach it. But when you go out the other entrance to the Arcade, you are in the heart of Cardiff. The staff was wonderful, always helpful and courteous and always with a smile. Our room was large and shiny clean and the bathroom was very well laid out with a marvelous shower. The room came with a refrigerator and daily complimentary water. I have no complaints at all.

I rarely give out full 5 star reviews, but if you're looking to stay centrally, in a hotel furnished to a very high standard, with EXCELLENT service... this is it. Rooms were bordering of luxurious; bathroom certainly was. Breakfast was wonderful, varied and fresh. Staff were helpful and respectful. If you're staying in Cardiff, stay here!

I am close to giving five stars but only stayed one night and didn't have breakfast, plus the coffee in the lobby was poor. The room, however, was of a very high standard with excellent comfort and facilities. The walk-in shower was wonderful too. Location is very central but quiet. I would certainly stay again, especially as there was a delightful Welsh feel to the room that set it apart from the usual chain hotel.

Lovely hotel in the perfect location for a weekend of retail therapy! It was quiet and clean, and the staff were amazingly friendly and helpful. The beds were so comfortable we could have slept for days, and having an audio feed from the TV into the bathroom so we could listen to the radio while having a shower was a great touch. It's just a shame that the food wasn't up to the same standard. Our meal at the hotel's restaurant - Marco Pierre White's Steakhouse - was disappointing to say the least. The food was nice enough, but definitely lacking in flavour. We couldn't bring ourselves to stay for dessert as we had been so put off by the blatant lack of food hygiene and safety. I spent the entirety of my meal staring at a dirty linen cart and black rubbish bag that had been abandoned by the side of the kitchen's service hatch. We also had to watch as one of the servers continuously ate their own food at one of the food prep stations, wiped their mouth with their bare hands, and then immediately began dishing up olives and handling bread. The next morning we went back to the restaurant for the hotel's complimentary breakfast, optimistic that the experience from the night before was simply a blip. However, when an option as simple as pancakes were unavailable, the eggs Benedict was served cold with tough bread, and there were no jams available for the limited selection of pastries, we began to think that perhaps the previous night's poor experience was not a fluke. This was absolutely cemented in our minds that evening when we ordered a simple cheese pizza from room service, only to be presented with a Chicago Town, sauce-stuffed crust, frozen pizza! (I'm very familiar with these because they are a staple for my two boys at home) So we paid nearly £15 for the privilege of a fancy restaurant to heat up a frozen supermarket pizza and transfer it to a takeaway pizza box... Despite the issues with the food, we would absolutely come back to stay at the hotel. We would just give the restaurant a miss.

Have stayed in a few hotels in Cardiff for work and finally found the best one. Great place, centrally located and the service and rooms are great. Overall a very good experience for my first stay here - will be staying here over the next 6+ weeks on a weekly basis so will update review with more photos/edits based on experience. But based on initial stay definitely rate it a 5 star experience!

Stayed here for two nights in June 2023 and was very happy with the overall experience. The rooms are stylish, spacious and quiet. I especially liked the walk-in shower and some of the quirky details. The breakfast was super tasty, with friendly and welcoming service. Also the check-in went smoothly. The only slight issue is the lift, which can get busy, resulting in long waiting times, but I guess it encourages people to take the stairs more.

One of the best hotel stays yet! Some of the nicest staff, very clean rooms (and love the warm ginger soaps), very secure, and good breakfast. Easy access to Cardiff Castle and several arcades. Would definitely stay here again and recommend to anyone coming to Cardiff.

Be warned. There is a club next door that is open till like 6AM on weekends. The music was super loud. I mentioned this to the front desk staff and they apologized. Room was nice, clean. Comfortable bed. The noise was unbearable though. Would have stayed in a nicer part of Cardiff given the chance again. But of a shady vibe surrounding the building that houses this hotel.

Booked this hotel to stay while we attended the Depot in the Castle! Arrived earlier than check in time but they looked on system to see if any rooms was ready, our luck was in! Rooms was extremely clean & had a great theme! Shower was amazing! We added on breakfast and it was delicious! Staff was accommodating & friendly

Good location in central Cardiff. Quiet. Good breakfast but incredibly loud music in restaurant - quite intrusive. Annoying staff habit of calling guests “my love”. Decor starting to need refreshment. It was the second time I’d stayed and probably wouldn’t again.

We were in Cardiff for a birthday shopping trip. This hotel was positioned perfectly in the heart of the shopping district. Parking is a bit of a walk, but manageable and cost us £26 for 24 hours. We had a superior room, which was really pleasant, but unfortunately within a few hours of checking in, the bathroom developed a strong sewage smell. The staff member on duty was extremely polite and apologetic and immediately moved us to another room. We were offered drinks vouchers, but it was a bit late for us to use them. I wish I had raised the issue before we went out for the evening. I would stay here again, as I think this could happen in any hotel and was dealt with well. The room was clean and we enjoyed the themed decor. Great shower! We ate breakfast at the bigmoose cafe over the road, so I can't comment on the food.

A fantastic hotel that is located in the center of Cardiff and a short walk from the major tourist attractions, shopping areas, bars, restaurants and the train and coach station. What made this stay extra special were the super friendly, helpful and welcoming staff who provided an excellent service. A special mention to Maya at the front desk. It didn't matter what time of the day it was, but I was always greeted with a friendly smile, which goes a long way. The rooms are of a high standard and similar to other hotels of this brand, have a unique theme that reflects the history and present culture of the area. The room I stayed in was spacious, clean and had all the amenities that you would need for a few days stay. It even included a complementary mini bar. I guess the only small downside is the lack of a dedicated hotel car park, but with good public transport links within walking distance and the central location of the hotel, you really don't need a car to get around Cardiff. There are a few car parks in very close proximity that can be used if need be. Would highly recommend this hotel.

Excellent hotel in a great location for walking to restaurants, the castle, shopping, and the Christmas Fair. Very comfortable bed and super clean. The only downside was that it was very noisy whilst local bars are open. Overall we had a lovely stay and would return.

Room was a decent size with everything needed for a relaxing stay. The breakfast was delicious and filling. A great central location as well. There was a bit of noise from the Cardiff night-life but it was not too noticeable, though this could have been more disruptive if our room was on the side of the building with the main pedestrian street. Would definitely consider coming back here next time we are in Cardiff.

This was our second stay at this hotel and both occasions have been first rate. The staff at check in and check out were helpful and friendly. The room was beautifully decorated with all the amenities you could need. It's perfectly located right on the high street but it's also surprisingly quiet. We had breakfast included which came as a nice surprise. I honestly couldn't recommend this hotel enough.

A really wonderful experience. If you want a busy, city break this hotel is a bit of luxury nestled away in the Dominion arcade. The room was spacious and beautifully decorated, clean and stylish. I would definitely recommend. The staff were fantastic.

I have to say I was very pleased with stay it was such a lovely room and really nice staff. Design of the room 5* loved the wooden Key!!! Big plus for that as well:) Coffee machine, choices of teas, coffees, hot chocolates, full bar - IPA, Wine, water, iron b. 5* We would just leave more than 2 little milks in- as if you would have a coffee then you couldn’t have a tea. Amazing Shampoo, conditioner, shower gels. I forgot to take a picture of the brand which I would love to know! 5* bathroom didn’t have any cotton pads or toothbrush or toothpaste- which we wouldn’t mind or noticed if we wouldn’t forget ours. But in mostly 4stars hotels they have this little “extras” but it wasn’t any big deal. The only minus I would say was on cleaning part- huge dust on pictures above head in bed..it was honestly like a cm so not recently “cleaned” or checked… this couldn’t happened overnight.. we didn’t really want to wipe and clean it to not spread it around as we arrived pretty late in the evening and we’re both asthmatics so it is probably still there now…also our bed sheets were other way around on pillows - which honestly got our attention right away to not know how to make a bed. And conditioner wasn’t filled so I couldn’t use any until I hardly opened the bottle through the bottom of “locked” bottles and got the rest in bottle out. I had to take one star off just because of last cleaning bit. But because this hotel had such a more positives and honestly design of the room took our breath we didn’t and wouldn’t complain to members of the staff about cleaning part. And we would come back as well!

First class Hotel, stayed here twice now and I can't wait to book again. Next time I'm eating in Marco Pierre White's restaurant and the top floor though. Reception staff are amazing. Rooms are great. Breakfast was lovely, although, the 'full Welsh' breakfast was a bit on the slim side for a big English man.

Nice quirky rooms and decor. Simple touches that make a big difference. Room was lovely with great features, everything was perfectly clean. Very handy location, right centre in the middle of the city, just a short walk from the Castle. Highly recommended and would definitely stay again.

Friendly staff and amazing design in this hotel. I felt that this interior represents the culture and gives a cozy feeling. Room was clean and stylish Also loved the amount of sockets there and especially the wooden key. The only thing I felt lacking of is the proper bath as there was a shower instead. The rest was nice

Mixed review. Check in was very helpful as I had it early to dump my bags and head off for food. The restaurant is very smart and sophisticated , the room I had felt more like a bedroom in a house than the normal hotel feel. Only niggle I had was in the night where the air conditioning didn’t stay on and left the room feeling stuffy as you can’t open the window. And the fact that you can hear people upstairs walking around didn’t help either. In regards to returning I’m unsure 😐

Exceptional service and great value for money!! Staff went above and beyond! Rose on reception was such a sweetheart and made our stay so special. She helped to decorate another guests room as we were celebrating a 30th birthday and she couldn’t have done more for us :) Hotel room and facilities were very clean and the bed was so comfortable! Great location and breakfast! It has everything you need. We’ll be staying again :)

Really easy to check in and out. The staff were really helpful and easy to call reception on the room phone for any questions. Made our day when the drinks in the mini fridge and on the side in the room were complimentary, lovely! Good discount for car parking at the NCP too. Definitely worth paying for a room upgrade as the bedroom and the bed was super comfy and clean.

Great city centre location on Queen St, with all the advantages this brings there are also downside of drunken singing at 3am. Very impressive theme rooms, wonderful shower, lots of storage space, but only 4 coat hangers, why??. Iron & ironing board, fridge, safe (but not instructions on use), Kettle with tea, coffee & milk, but these weren't refilled, and the mugs were dirty on arrival (reception correct when informed) Strangely the quilt cover was inside out, and the stairway had an unpleasant smell. Would we stay again, YES, but there are areas for improvement, which are easy wins

I've been here on a number of occasions. Highly recommended.... great staff too

Great hotel, spotlessly clean. Our room was music tour inspired. Would definitely stay again. In fact we did we added another night to our stay just because the room was so nice.

Great little hotel, right in the centre of the city. Clean, tidy and really cool decor, with lovely, helpful Staff. Will definitely stay here again👍👍