3/5 Dave R. 1 year ago on Google
We
have
eaten
in
your
restaurants
on
many
occasions
and
always
enjoy
your
food.
We
had
guests
over
last
night
decided
to
use
your
takeaway
and
delivery
service.
I
ordered
at
about
4:30
and
requested
a
delivery
time
of
7:00-7:15
hoping
to
eat
as
soon
as
the
meal
arrived.
When
we
had
not
received
our
order
at
7:35,
I
telephoned
and
was
assured
that
the
delivery
was
on
its
way
–
we
live
at
40
Waun
y
Groes
Ave,
only
1
mile
from
your
Birchgrove
premises
(5mins
drive)
At
7:55
we
still
had
not
had
our
delivery
so
I
phoned
again,
but,
as
I
got
through,
another
call
came
through
from
your
driver
saying
that
he
was
outside
our
house.
I
was
standing
at
the
front
window
at
the
time
and
told
him
that
he
wasn’t
as
I
would
be
able
to
see
him.
After
some
discussion
it
transpired
that
he
was
in
front
of
40
Heol
Cae
Rhys,
which
runs
into
Waun
y
Groes
Ave
where
we
live.
He
then
drove
on
down
and
gave
me
our
food.
He
proudly
told
me
that
this
was
his
patch
and
that
he
was
an
ex-taxi-driver
and
knew
the
area
well.
He
also
said
that
he
had
used
his
TomTom,
but
the
postcode
for
where
he
was
waiting
is
nothing
like
ours
so
I
don’t
know
what
address
he
had
used.
When
we
got
the
meal
inside
it
was
cold
and
we
had
to
reheat
it
in
the
oven
and
microwave
to
get
it
to
a
decent
temperature.
The
food
was
delicious,
as
ever,
but
we
were
over
an
hour
later
to
what
we
intended
before
we
were
able
to
eat.
I
emailed
the
takeaway,
suggesting
a
small
compensation
might
be
in
order,
but
have
had
no
reply.