Fino Lounge image

Fino Lounge

Restaurant Cafe Bar Breakfast restaurant Family restaurant Vegetarian restaurant Vegan restaurant Gluten free restaurant British restaurant

One of the Most Reviewed Vegetarian restaurants in Cardiff


Address

49 Merthyr Rd, Cardiff CF14 1DB, United Kingdom

Website

thelounges.co.uk

Contact

+44 29 2069 2616

Price rating

$$ $$

Rating on Google Maps

4.40 (1.3K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 11 pm
  • Wednesday: 9 am to 11 pm
  • Thursday: 9 am to 11 pm
  • Friday: 9 am to 12 pm
  • Saturday: 9 am to 12 pm
  • Sunday: 9 am to 11 pm
  • Monday: 9 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: staff (21) great (17) friendly (14) breakfast (11) service (11) good (10) atmosphere (10) lovely (10) menu (8) busy (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Buck L. 1 year ago on Google
    Love to visit the lounges so Stopped off for a coffee and some breakfast.i just wanted to praise the staff for taking customer service above and beyond . Catered for all our needs and especially our dog who spoilt and made very welcome.
    2 people found this review helpful 👍

  • 4/5 TheMacwilliam24 1 year ago on Google
    Staff very friendly, solid if not mind-blowing beer menu, cocktails looked excellent and a good selection of meals and snacks. Burgers ordered by our friends were very enjoyable, our order was underwhelming. Ordered the hummus, with an extra side order of Ciabatta as we were two and liked the idea of some extra ciabatta to go with the hummus. Hummus was nice, but the bread that came with it and the extra ciabatta was white bagguette, far from a ciabatta. Maybe they’d run out, nothing was mentioned when it was delivered. It was also 2.15 for two tiny slices! Very overpriced and underwhelming. Will eat here again as we’ve generally eaten well in the past, and like the atmosphere, but will stay away from the tapas. **Update**. Returned as promised and had great food, all perfect, Tapas this time were spot on 👏
    2 people found this review helpful 👍

  • 5/5 Bulging F. 1 year ago on Google
    Wowee what a cracking café, lovely bold decoration that immersed me in the lounge experience. The food tickled my tastebuds and sent me into another dimension, I’m blown away the chef needs a raise. No wonder the cafè is always filled with customers.
    1 person found this review helpful 👍

  • 3/5 Dom 2 years ago on Google
    The option for Tapas offers a good variety of plates to try with some trusted favourites. Other meals are fair quality apart from the brunch breakfast that used to be more exciting here and worth the extra price, however it has eroded over the years in portion size and taste. The last two times, it was even luke warm and dry. Overall the ambiance here is good for a chat and somewhat quirky in the decor. Staff are helpful notwithstanding the delays at busy times.
    1 person found this review helpful 👍

  • 5/5 Megan 7 months ago on Google
    amazing food for breakfast and lunch, very fast service, lovely staff and great decor/atmosphere
    1 person found this review helpful 👍

  • 5/5 Bob C. 1 year ago on Google
    Lounges are great for food. Drinks prices are steep but there is always water available self service so fair play. This one is as good as the others I've been to.
    1 person found this review helpful 👍

  • 5/5 Hani S. 7 months ago on Google
    Fabulous breakfast! Their fried eggs on sour dough was very really good as well as thee Penidict w mushrooms. Had a nice Shakshuka with arabic bread, perfect. Their milk base coffee drinks and tea were super. The staff was so friendly, and the overall atmosphere and people was something, loved all.
    1 person found this review helpful 👍

  • 5/5 matthew h. 1 year ago on Google
    Eaten here a few times in the last few months. Good staff, nice atmosphere and always quite busy. Nice food too!
    1 person found this review helpful 👍

  • 4/5 Fran B. 10 months ago on Google
    I had the steak which was perfectly cooked which came with fries and a delicious salad - the best salad I haabe had with a steak. It was great. Only got 4 stars as it had music on too loud so that you couldn't have a proper conversation. The ambience and everything else except for the loudness was great and lovely. Love the decor. Also wheelchair friendly entrance so big thumbs up on that although toilets not soo disabled friendly.

  • 5/5 Kerry B. 1 year ago on Google
    Fino lounge is always popular, it has a great range of food for breakfast,lunch and dinner ... so is always a safe bet if you want somewhere with cuisine to cater for all tastes. The QR code based ordering and paying always makes things easier when in a large group too. They also have a well stocked bar for the evenings so is a nice chilled place for drinks too. Can't knock the staff, cleanliness and generally chilled ambience.

  • 5/5 wayne g. 1 year ago on Google
    Popped in here for breakfast this morning, the food was lovely and the staff was helpful and friendly.

  • 5/5 abigail j. 1 year ago on Google
    Visited on a Friday morning for brunch. If was very busy and there is no lift upstairs so if you've got a pram or a wheelchair you may struggle for space. We managed to get a table and used the app to order, food was fantastic.

  • 1/5 Joanne R. 1 year ago on Google
    I've had lovely food in the past but today's experience has put me off going for life. Ordered the smashed avocado with scrambled egg and was served what I can only describe as vomit on a plate. The eggs were seriously undercooked and the one mouthful I had ended up in my napkin. I informed the waitress that I couldn't eat it so she took the vomit plate away only to return to inform me that the eggs were cooked as they always are. Wow thanks for making me feel like a Karen. Then a guy comes over, I presume it was the manager as there was no introduction and proceeds to tell me again that the eggs were cooked as they always are. I kindly informed him that I've never been served eggs like that before. Thankfully I received a refund for my meal but I doubt I'll be returning anytime soon.

  • 5/5 Karen B. 11 months ago on Google
    Love this place. Staff are brilliant very quick and friendly. The food was excellent took awhile but was worth the wait and we were warned before hand. Very busy on a Friday especially after school ends so a bit of a wait for a table. Great job guys

  • 3/5 Beth F. 9 months ago on Google
    Normally absolutely love it in here but this morning was an absolute fiasco. Myself and my partner ordered poached eggs on toast with mushrooms & spinach, the food came out quite cold, we tried to get the waiters attention but struggled so I ended up going to the bar and asking for assistance. The took our food and were apologetic. Around 15 minutes later, our food came back out and the waiter dropped one of my partners eggs on the floor and had to send the food back to the kitchen. When the food finally came back out it was warm but the egg they rushed to replace was undercooked and very snotty. Usually love it in here but today was a nightmare.

  • 5/5 Tom C. 1 year ago on Google
    Good all rounder, real friendly vibe, staff made us feel welcome and gave great service. Bacon on my burger was black AF but rest of the food was really good

  • 5/5 Julie B. 9 months ago on Google
    Amazing selection of food, all ordered via their scannable QR code. Food came out promptly and was full of flavor. Iced coffee was pretty decent too!

  • 5/5 Chris L. 1 year ago on Google
    Cosy atmosphere and lighting. Service is always efficient and food is tasty. Special mention to the steak I had as it was stunning. Recommended!

  • 5/5 Rachel C. 9 months ago on Google
    We booked for a large group, and Fino Lounge was great. Service was well-organised and everyone's food arrived together, and was delicious. We had a very enjoyable time, and I would highly recommend them.

  • 2/5 Carys R. 9 months ago on Google
    The staff were lovely and the man who served me at the bar was great with going through things i could eat on the menu as i can't have milk or soya. He was very tentative. However i was most disappointed there wasn't a selection as they were out of a lot of things i could have eaten. I could only have two things on the menu. Just feel places need to be mindful to have things stocked up for people who have allergies it makes going out not as enjoyable. This was my first time out since having a baby. I am pleased to say with what i ate she has had no reaction so they are good in thst way just need to have food in stock like pitta breads.

  • 5/5 Tim H. 8 months ago on Google
    Really lovely place, the staff were super friendly and helpful and the atmosphere is great, the décor is so cosy and inviting and it just makes for a nice vibe, the food was incredible, I had the smokey Joe burger and it was possibly the best burger I've ever had. and the gluten free menu actually has a decent amount of choice, really enjoyed eating here would definitely be back when in the area

  • 1/5 Georgia G. 7 months ago on Google
    Went today to grab a quick lunch and was extremely disappointed with the food. Ordered the vegan BLT and vegan smashed avocado. Had to send back the BLT due to the bacon being cold, it arrived again still cold. Smashed avocado was about two slices of avocado and some tomatoes, was missing salsa and other ingredients stated on the menu. Staff offered a full refund but due to my payment method it will take a week to return into my bank account. Very frustrating as it wasnt busy either.

  • 3/5 Terry H. 6 months ago on Google
    Chose one of the sandwiches from the menu, fish finger for £9.95, must say it was shocking value for money, bread tasted cheap and the fish fingers were dry and overcooked. One place I will not be revisiting again, terrible value for money.

  • 5/5 Michaela V. 2 months ago on Google New
    Great food & friendly service. You even turned the music off for me when I asked for the music to be turned down a bit, as couldn't talk to my friend over the music... so thank you 🥰 it made our dining more comfortable.

  • 3/5 Dean 4 months ago on Google
    We have been here a few times in the past and I would have liked to have given a higher star rating, but I feel that the portion sizes needs some review. A small pot of fries and a dollop of coleslaw with a burger, didn’t seem value for money for me. All the drinks were served on time during a busy afternoon and the preparation and clean up of tables. If only the staff could realise that when they spray a cleaning solution onto a table, the smell and the fine mist travels across to other tables and yesterday the one table next to us was cleaned twice and a very young baby was next to this happening. Please can the staff consider people with chest/breathing issues when doing this and maybe spray the solution into the hand cloth instead. We will return and hopefully things improve.

  • 5/5 Allan B. 2 years ago on Google
    Warm welcome, nothing too much trouble & well spaced out seating. Had a very enjoyable veggie breakfast, no mushrooms for me, but an extra fried egg instead. Great place to visit, have a go yourself & I'm sure you won't be disappointed.

  • 4/5 Ally 2 years ago on Google
    -Friendly welcome -Delicious vegan carrot cake -Fairtrade tea and oat drink available for extra 15 pence -When serving me the tea they forgot to bring my carrot cake so I asked them where it was so they then went back downstairs to get it (I ordered via the app)

  • 5/5 Nick 2 years ago on Google
    We often visit Lounges when we're in a new city because of their consistent high quality food & service across the brand. Fino Lounge no different, especially so now there's access to the Order & Pay mobile site via QR code, no need to get up from your table and everything comes quickly, even though they were busy. Top marks!

  • 5/5 Hollis M. 2 years ago on Google
    Very much enjoyed my visit to the Fino Lounge today. Excellent service and very attentive staff. I was particularly impressed with their allergy procedures. I certainly look forward to going back. The food was excellent too!!

  • 5/5 Alison B. 2 years ago on Google
    Very welcoming,always nice food and great convenient spot for lunch or dinner.

  • 5/5 David G. 2 years ago on Google
    Boom, went there for breakfast. Was delicious and great service. The only fault I could find is letting the likes of me in there. Compliments to the staff, they are exceptional

  • 4/5 Mike S. 2 years ago on Google
    Great venue, fascinating interior. Food is hearty, tasty and delivered with love. Small but select beverages on draught. Will definitely be back. Keep going, won't be long until society is wanting to be back or enjoying themselves! 👍

  • 5/5 Dorothy T. 2 years ago on Google
    The young girl that served us last Monday morning was delightful. Made my start to the day a very pleasant one.

  • 5/5 Iain F. 2 years ago on Google
    Very cute decor, attentive staff, good selection of food and drink. I've been here quite a few times and never not enjoyed it. Thoroughly recommended.

  • 5/5 Sarah F. 2 years ago on Google
    My favourite place to go! My family and I have been coming here for years! Every Christmas Eve we gather our neighbours and friends to head over and we're always treated with the best service. I visit the Fino easily every other month for food and drinks. Lovely food, broad menu choices and great cocktails. Perfect for family functions and date night.

  • 5/5 Ian “Billy” M. 1 year ago on Google
    Always a friendly welcome. Staff are very friendly and polite, helpful. Very well set up on food allergens and go to great detail and lengths to ensure there is no cross contamination. Food is always great, cooked fresh and hot when served. Table service via in house app or just order at the bar. Iv never felt any pressure to hurry up eating or please leave we want your table so it's always a relaxed atmosphere

  • 4/5 Paul P. 2 years ago on Google
    A lovely place to go to quiet and a comfortable atmosphere. Staff are always accomodating. The only thing I am not keen on is younger children running around in the evening (7pm) here due to people having hot drinks in their hands and hot food. Maybe this could be looked at before a child has to go to A&E....... Apart from that it is nice place to visit where the food and drin is good and reasonable I would definitely be going back.

  • 5/5 Nitesh R. 2 years ago on Google
    Great food, atmosphere and exceptional customer service. This isn't our first time here, and just shows the quality is consistent. Will definitely be visiting again.

  • 5/5 Bob P. 2 years ago on Google
    The staff showed a professional attitude to allergies, particularly, to chillies. The menu is very extensive and diverse. Drinks are served up very quickly by the hard working staff.

  • 3/5 K 2 years ago on Google
    Food was lovely and decent cocktails.... Service and general attitude of the manager and staff is poor and well below par for the calibre of restaurant that Fino lounge is trying to sell itself as. Try harder to please your customers, they pay your bills....

  • 5/5 Kate C. 1 year ago on Google
    Always had a great meal here, one of my favourite spots for a bite to eat. The staff are very friendly. Love the decor too!

  • 5/5 Christian J. 2 years ago on Google
    We do breakfast/brunch here maybe once a month or so, staff always friendly. Always busy as well. Love their Lounge eggs and their 'Lounge Breakfast' as well.

  • 5/5 Miriam P. 1 year ago on Google
    As a family of 7 and with a well behaved dog, we arrived hoping to find a table for brunch to celebrate a 7th birthday. All staff were so helpful and patient. All breakfast food ordered was really delicious and preferences and a nut allergy were catered for. They even brought out a brownie with a candle singing 'happy birthday' for my niece. Thank you everyone at Fino for making a simple brunch visit really homely and special. We were so stuffed after our Big Breakfast that we didn't need to eat all day! We'll be back!

  • 5/5 Portia B. 1 year ago on Google
    Stopped here for breakfast and it was so lovely! Such a great atmosphere, friendly and attentive staff and the food was so good! Will definitely be back soon.


Call +44 29 2069 2616 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Free water refills
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Assistive hearing loop
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Vegetarian restaurants nearby

Last updated:
()