1/5 Gemma M. 1 year ago on Google
I
was
quite
looking
forward
to
staying
and
eating
in
the
Elgano
which
is
why
I
am
so
disappointed
with
it.
I
was
on
a
business
trip
and
stayed
for
four
nights.
Pros
+
Friendly
staff
+
Large
room
+
Fresh
smelling
towels
+
Tea/coffee
sachets
provided
+
Automatic
bathroom
light
Cons
-
noise
(road
noise
which
other
establishments
have
tackled
graciously
on
the
same
road
so
unsure
why
Elgano
cannot,
internal
noise)
-
bathroom
floor
had
toothpaste
in
the
grout
from
whoever
had
stayed
there
before,
not
reassuring
in
terms
of
cleanliness
-
burnmarks
on
the
carpet
-
bottle
cap
under
bed
(I
moved
my
single
bed
beside
the
other
for
extra
space,
they
were
on
wheels)
-
cold
room
(heating
only
on
until
7pm)
-
lukewarm
shower
-
Automatic
bathroom
light
(kept
turning
off
when
i
was
in
the
shower
which
was
slippy
and
had
no
hand
rails)
The
noise
at
the
Elgano
was
unbearable.
I
left
the
hotel
to
buy
ear
plugs.
The
road
noise
obviously
cannot
be
controlled
however
other
establishments
on
the
same
road
have
implemented
means
to
minimise
noise
eg
internal
windows/shutters.
Internal
noise
was
horrible.
The
restaurant
music
normally
was
turned
off
at
22:00
and
chairs
normally
were
dragged
around
below
followed
by
a
man's
voice
talking
loudly
(the
nightly
routine).
However
on
my
last
night
the
music
went
on
until
22:53
and
staff
were
lugging
chairs
around
below
until
23:15
ish
then
the
man
began
talking.
It's
a
bit
disrespectful
when
you
know
you
have
guests
above
the
restaurant
who
are
trying
to
relax
and
sleep.
The
room
was
so
cold
i
had
to
sleep
with
fluffy
pyjamas
and
extra
hoodie
layers.
I
come
from
a
cold
environment
so
I'm
used
to
the
cold
which
shows
how
chilly
the
room
really
was.
It
felt
like
the
windows
weren't
closing
properly
or
something
but
they
were
latched
closed
when
i
checked.
The
radiators
were
on
but
were
only
on
at
certain
parts
of
the
day.
I
even
kept
the
curtains
closed
and
tucked
behind
the
radiators
to
keep
the
heat
in.
I
didn't
relax
at
all
during
my
stay
at
the
Elgano
and
due
to
the
grubbiness
in
the
room
and
my
experience
with
the
hotel
i
decided
not
to
eat
in
the
restaurant.
I
barely
slept
which
was
noticed
by
my
colleagues.
If
i
had
booked
personally
i
would
have
left
-
the
only
reason
I
stayed
was
because
it
was
booked
through
work