Dexby Town House image

Dexby Town House

Hotel

Individually decorated rooms with free breakfast and WiFi, in a Victorian, boutique guesthouse. People often mention room, stay,


Address

126 Cathedral Rd, Pontcanna, Cardiff CF11 9LQ, United Kingdom

Contact

+44 29 2034 0882

Rating on Google Maps

3.60 (42 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (10) stay (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Daniela P. 4 years ago on Google
    My partner and I stayed at this place in October. It was awful. Firstly, it's a place run by a 2/star hotel on the other side of the road. There is no reception and when you arrive, you have to ring a doorbell and wait for someone to come across to open the door and show you your room. The floor of the building is uneven. The room was quite poor. The carpet was broken, the main radiator in the bedroom was not working and one of the windows will not close properly. During the night the room was incredibly noisy, you could hear a loud noise of something like a fan or a boiler. Breakfast was awful, with a very limited choice: packed croissants or cereal basically. STAY AWAY FROM THIS PLACE!
    1 person found this review helpful 👍

  • 3/5 Robin I. 5 years ago on Google
    Comfortable bed, but the room was a bit tired. Carpet frayed and not quite fitting. Crack in the wall. Shower head didn't stay up. If you're arriving in the rain call ahead as no staff on site and may have to wait a couple of minutes.
    1 person found this review helpful 👍

  • 1/5 Martin F. 6 years ago on Google
    Horrible place. Booked for one night for a function in Cardiff. Not sure if the price was due to the rugby being on the next day but i paid £180 for a room with a single bed, blinds that didn't reach the bottom of the window, no curtains, bolt hanging off the wall in the toilet, cracked tv screen and generally worn out surroundings. They couldn't do a full breakfast the next morning as the rugby was on so we walked to a local cafe, Brava which was superb. The photos on the website make it look so much better than it actually is. I felt very sorry for the French fans staying here - their view of Cardiff must be that we rip people off. I'd have felt cheated paying £50 a night for this. Really don't bother - there are far better places to stay in Cardiff.
    1 person found this review helpful 👍

  • 5/5 Wendie N. 5 years ago on Google
    Large double room. Big bathroom ensuite. High ceilings. Comfortable bed. Good selection of food for the continental breakfast. Very pleasant stay. Good value for money. Oh, TV in the bedroom is a smart TV with internet access to YouTube and Netflix. Normal facilitate in bedroom ... Hair dryer, kettle, coffee, tea, etc.
    1 person found this review helpful 👍

  • 2/5 Gwen D. 8 years ago on Google
    I have been to this b&b on several occasions and have always had excellent service from Susana. I made an emergency visit in August as my daughter in law had given birth to a baby at 24 weeks gestation. I had my grandchildren at the hotel while my son and daughter in law were visiting their 2 lb baby. They had to turn their phones off at the hospital. During this time the child like 'deputy manager' came to my room 3 times to say complaints had been made about child noises. I think this deputy manager should have made the situation known to the complainees, I was not intentionally making their visit uncomfortable There was nothing I could do until my son's phone was turned on but I was still made to feel exceedingly guilty. Considering this b&b is named after Dexter and Ruby (grandchildren of the owners) I am disappointed that some compassion was not shown to me
    1 person found this review helpful 👍

  • 1/5 Enea V. 5 months ago on Google
    Completely unreliable. I booked this place on Bookings once and they cancelled the day after without providing any reason. I ended up staying in a horrible hostel. Avoid booking this place.
    1 person found this review helpful 👍

  • 5/5 Christian P. 4 years ago on Google
    Very friendly welcome, nice room and great continental breakfast. Parking on the road outside the b and b is free. 10 minute walk into town. Nice area to stay. Would recommend

  • 4/5 Mary W. 5 years ago on Google
    Room 9 was lovely....large with a fabulous en-suite. Very clean, but so hot and no fan was provided and could not open the other window. Noisy, as room was facing a busy road. Comfortable bed. Breakfast was disappointing, however, that might be my fault. I just assumed it meant the breakfast would be cooked when it said 'breakfast included ', but it was just continental. But on the whole, we did enjoy our stay.

  • 5/5 Michael G. 8 years ago on Google
    We haven't stayed there yet, but we are certainly planning too in the near future - we were watching Four In The Bed,may we say your Town House Looks superb, with fantastic first class bedrooms. We loved Charlotte Church When she was young error, iwe collected every Cd Albums she did, we did become disappointed when she started today experiment with her voice & changed. We wish she would continue too sing as she use too, Charlotte always sent goose pimples down our spines with her magical most amazing voice, DO NOT BE DISHEARTENED, you should of one. We will be looking forward too staying with you sometime, keep your chin up, you're great. Best Wishes, Tanya & Mike.

  • 3/5 Ron F. 4 years ago on Google
    No hot water when we wanted it. Hot and cold basin taps plumbed the wrong way round. Room at front had road noise.

  • 5/5 Gabriela G. 5 years ago on Google
    Very good located and quiet accommodation close to the center, nice restaurants and pubs in walking distance. We can highly recommend this B & B.

  • 5/5 Cheryl Brown (. 8 years ago on Google
    Dexby Townhouse I'd on Cathedral Road about 10 minutes walk from Cardiff Town centre. The room was clean and tidy, en-suite impressive for the budget cost and the customer service. Breakfast was lovely and I had a very good night's sleep.

  • 5/5 Co P. 2 years ago on Google
    How is Wayne now his hosting skills where brilliant on for in a bed he was funny and he also spoke his mind and not beating around the Bush when challenged in awkward moments great b&b Wayne 👍

  • 1/5 Alice L. 5 years ago on Google
    Room was dirty, the bin was overflowing, there were cigarette burns in the sheets and the wall TV screen was smashed. Was not satisfied, emailed the management to complain but all emails ignored. Do not stay here! The advertisement of a 'boutique townhouse' is entirely misleading.


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