New Inn image

New Inn

Bar β€’ Pub

😠 Having been here on a few occasions , we thought this place was ok . But we went there on a Friday night . My husband had just one pint . Me & my 16 year old daughter went to the toilets , when we returned the landlady that we had never seen before was having words with my husband who had got himsel... People often mention staff, friendly, atmosphere, great, good, Great,


Address

75A Caerphilly Rd, Birchgrove, Cardiff CF14 4AE, United Kingdom

Website

thenewinncardiff.co.uk

Contact

+44 29 2062 0924

Price rating

$$ $$

Rating on Google Maps

4.30 (265 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: staff (22) friendly (18) atmosphere (10) great (9) good (9) Great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fiona A. 1 year ago on Google
    Having been here on a few occasions , we thought this place was ok . But we went there on a Friday night . My husband had just one pint . Me & my 16 year old daughter went to the toilets , when we returned the landlady that we had never seen before was having words with my husband who had got himself a jack Daniels . She promptly took his drink & treated him with calling the police if he drank it . My husband went outside for a cigarette as he was not happy . I went to see if he was ok . To come back to this same woman to be questioning my daughter about identity card etc . My daughter does not & has never drunk alcohol . As soon as this overweight piece of work saw me , she sheppardly shuffled off . Not saying a word to me ! I do not appreciate a gutless wonder that talks to my daughter without explaining herself to me . We will not be back as obviously the obese landlady doesn't like anyone other than her regulars . No one else is welcome !
    3 people found this review helpful πŸ‘

  • 3/5 Zee D. 1 year ago on Google
    Cheap drink, staff reasonably pleasant.
    1 person found this review helpful πŸ‘

  • 4/5 Dick G. 1 year ago on Google
    Real friendly pub to watch sport's not a place for a first date. Facelift and new menu. Plus live music and quiz..have fun..watch out for pop up menus looks tasty..
    1 person found this review helpful πŸ‘

  • 1/5 Ceri M. 7 months ago on Google
    We came to celebrate my brother-in-law's birthday. Everything was fine, if very noisy, until closing time. My brother-in-law only had a quarter of a pint to drink, but one of the barmen stood over us, harassing us, ordering us to "chug,chug!" There were three other tables that he didn't target. He returned several times, trying to give us plastic cups to leave. It was completely unnecessary and spoilt what was, until that, a nice evening. I can't understand where the attitude came from and why we were targeted. We hadn't been rude, loud, or disruptive. We won't be back if that's how we will be treated. I would make a complaint if I thought it would make a difference, but I don't think it will.
    1 person found this review helpful πŸ‘

  • 5/5 V P. 1 year ago on Google
    Absolutely stunning Sunday roasts! Delicious home cooked food , fabulous staff! Can't wait to go back!
    1 person found this review helpful πŸ‘

  • 5/5 j 1 year ago on Google
    The staff and management are always really welcoming and friendly. They have started doing meals again and the food is great. Would definitely recommend.
    1 person found this review helpful πŸ‘

  • 5/5 Santa C. 1 year ago on Google
    The best home-made Sunday dinner we’ve ever had. Huge portions, staff were friendly and knowledgeable! Lovely pub. Can’t wait to visit again!
    1 person found this review helpful πŸ‘

  • 5/5 Philip B. 1 year ago on Google
    Love the vibe here. It’s not a craft beer type place but friendly and chilled. Absolutely stonking Sunday lunch - well worth trying it. We had lamb and couldn’t fault it - hot, plentiful, gallons of gravy and tons of veg and a big Yorkshire. Thoroughly enjoyed it and highly recommend. Bar staff were very friendly and helpful. Really good pub.
    1 person found this review helpful πŸ‘

  • 4/5 Rhys A. 1 year ago on Google
    Great survive and vary tasty food for the price

  • 5/5 Natalie W. 1 year ago on Google
    Excellent service from James today, what a well mannered friendly lad, super impressed! The beef Sunday roast was fantastic, we will definitely be back! Thanks so much!

  • 5/5 Donna A. 1 year ago on Google
    Haven't been here in ages! Really nice place, friendly staff. Will be going there again, have been told their food is excellent....

  • 2/5 Carys L. 1 year ago on Google
    Nice pub interior, friendly staff but food was far below average (burnt chicken burgers and green veg that had barely been strained). Personally wouldn’t go visit again.

  • 5/5 Jeannie J. 1 year ago on Google
    The best fish and chips l have eaten and l have been to many places and this definitely the best l have experienced thank you

  • 5/5 PAUL R. 1 year ago on Google
    What an experience, a warm greeting as you enter. Staff were so friendly and helpful, our meal was beautiful, plentiful and hot. Excellent value, and what a lovely thing at the end, was the landlady coming to see if we enjoyed our meal and evening. We were all impressed and grateful. We will be returning.

  • 4/5 Rich C. 1 year ago on Google
    Not a great variety of beers. However, extra points applies for not bowing to the Queen Of England. A proper Welsh pub, and didn't feel like I was in the cotswolds.

  • 5/5 Steve N. 1 year ago on Google
    Recently moved to Birchgrove, great pub and atmosphere. Great service from the bar staff. Will be going back there soon.

  • 5/5 Derek P. 1 year ago on Google
    Lovely atmosphere and staff. food was fantastic

  • 5/5 roger h. 9 months ago on Google
    The landlady and landlord are wonderfully humourous ,friendly and welcoming .They have created their own unique brand of atmosphere and safety .They happily do not tolerate bad manners or anti social behaviour ,a pub to gladly call my local .Well done

  • 3/5 Matthew J. 10 months ago on Google
    Nice pint friendly staff unfortunately the table I sat at had,nt been cleaned properly in a while ground in food

  • 5/5 Lisa B. 7 months ago on Google
    They serve lovely Sunday roast. The food was great, took some home cause I couldn't finish it all. Service was good.

  • 1/5 Mathew M. 7 months ago on Google
    Would not go back to this pub. For a better time visit one of the other pubs in the area. Bar staff are friendly enough but the management are very rude and should not be allowed to be in charge of any establishment.

  • 5/5 Stephen G. 6 months ago on Google
    Our new favourite place, staff are out of this world good. Owners fantastic and food sensational

  • 5/5 Tony H. 6 months ago on Google
    Went to this pub to play a darts match. Great service, great atmosphere and great food. Can't fault it!

  • 5/5 Markymark 0. 2 years ago on Google
    A great welcoming pub,excellent choice of drinks alcohol and non alcohol alike.The meals are fantastic.

  • 5/5 Paul β€œPaulz” Z. 2 years ago on Google
    Good food quiet atmosphere. Nice family friendly pub.

  • 4/5 Gemma L. 2 years ago on Google
    Was a good atmosphere and was nice to get out. Same rules as everywhere in regards to covid. Excellent table service πŸ‘ kept your glasses full πŸ‘

  • 5/5 Mrs P. 2 years ago on Google
    Great food and service from lovely staff members.

  • 5/5 Michael O. 2 years ago on Google
    This is a nice pub not to busy on a Monday lovely staff don't know why More people don't use this pub

  • 5/5 Mike P. 4 years ago on Google
    Excellent food. Good beer, relaxed atmosphere. Clean and well maintained, friendly staff. A good selection of gins and whisky. Outside space to sit. Next to a busy raid so not very peaceful while sat outside. Sports shown and plenty of seating.

  • 3/5 Steve M. 4 years ago on Google
    Set Christmas menu was very good, food great. The reason for awarding just three stars is that we were rushed through it all. Three courses in literally 45 minutes. I was still eating the previous course when they started serving the next course. None of us liked that aspect, which can best be described as like dining on a conveyor belt.

  • 4/5 Samm A. 2 years ago on Google
    Quite but the staff very attentive πŸ˜πŸ‘

  • 5/5 Mel V. 2 years ago on Google
    Quite quick pint very good

  • 3/5 Darren C. 1 year ago on Google
    Ok pub, nice friendly staff, not a massive selection of beer but then I'm a craft ale drinker so this pub isn't aimed at me. Haven't had any food there, so can't comment. Overall, not a bad pub.

  • 4/5 Barrie F. 2 years ago on Google
    Beer OK+, Food hit the spot.A quiet Tuesday night in December,but the staff were friendly and welcoming.lmpressed.

  • 5/5 luke h. 1 year ago on Google
    Great night out and very good staff

  • 5/5 CLAIRE A. 1 year ago on Google
    My favourite local🍻😊 Fab atmosphere, amazing crew πŸ‘

  • 5/5 Lorraine C. 1 year ago on Google
    Fab pub and the loveliest bar man

  • 5/5 aappy d. 2 years ago on Google
    Lovely food warm and friendly relaxing atmosphere

  • 5/5 Allan B. 2 years ago on Google
    Great atmosphere friendly staff and great place to listen to live music

  • 5/5 GESW 3 years ago on Google
    The management have nailed the Covid 19 risks and I'm more than comfortable to eat and drink at this pub. They take it all seriously and the staff will do their best for you and your safety without being obtrusive. The food is brilliant too. Can't recommend it enough.

  • 3/5 Sandy A. 2 years ago on Google
    Food was good, but bar staff were not welcoming at all


Call +44 29 2062 0924 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Offerings
    • βœ“οΈ Beer
    • βœ“οΈ Food
    • βœ“οΈ Wine
    • βœ“οΈ Alcohol
    • βœ“οΈ Spirits
    • βœ“οΈ Cocktails
    • βœ“οΈ Food at bar
  • Accessibility
    • βœ“οΈ Wheelchair-accessible toilet
    • βœ“οΈ Wheelchair-accessible entrance
  • Dining options
    • βœ“οΈ Seating
  • Service options
    • βœ“οΈ Dine-in
    • βœ— Delivery
    • βœ— Takeaway
    • βœ“οΈ Outdoor seating

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