I ordered from this restaurant one weekend, I ordered three different dishes and all three tastes the same. Looks like the chef knows only one dish and after making the gravy he is adding chicken and muutton to it and serving as different dishes. Horrible taste. I never threw my food away but this time I had no choice. The taste is horrible. Never ordering again. I cook better than this chef.

Cannot fault the food it's lovely. But, if you order a delivery be prepared to add 30 mins onto the time quoted. It's happened twice now. The service is good, the tandoori mixed grill is excellent and so is the lamb bhoona. Food excellent, delivery time bad. It IS worth it though.

We ordered the set meal for 2 people and are thoroughly disappointed. We are not fussy and rarely complain or send back food but a spoonful from each dish was enough. The meats in each curry were dry and the sauces were tasteless- you really couldn't tell much of a difference between the types of curries. The naan arrived cold and soggy also. I did phone to explain how disappointed we were and to say that all of the food is still sat in the containers and will go uneaten. I even offered to return it the following day! The customce I received was terrible... rather than being empathetic, they informed me of how busy they had been that night (not really an excuse to be honest) and that no one else had complained so he couldn't understand what could possibly be wrong with the food. He said that he would perhaps be willing to give us a discount on our next order (will absolutely not be reordering!!!) And eventually told me he would consider refunding us £5!!!! We have wasted all of the food and £30... terrible customer service, terrible food. Do not waste your time and money with this place :)

Absolute joke!! First time ordering from them, they were taking an hour and half so I called them and they DENIED IT! A staff member said it has only been half an hour and that I was making it up?? Then hanged up on me. Like why would I lie? I ordered through Deliveroo so I have a record but still they don’t believe me. Very disrespectful, AVOID!! At all cost!!!

I really like this place, the staff are friendly and there is a really good selection of vegetarian dishes - so good to have a proper choice. They will also make dishes not on the menu if they can - Mutter paneer being one example.

This takeaway has some rather rude staff, and curries are often very conservative on the meat in order to cut costs. I wouldn't recommend this place at all, and would suggest you try a friendlier take-away where you actually get value for your money. They claim to have a 20% student discount, but only cut off 10%, which they also do to anyone, defeating the purpose of a discount.

The worst takeaway I've ever tasted from Cardiff! I just ate a korma sauce and vegetarian bhuna! The bhuna said it was thick and spicy on just eat and the menu that just arrived it tasted like water, it was so bland! The korma sauce did not taste like a korma, it was so bland! The tastiest part of the meal we just regrettably ate were the free sauces that came with it! I ordered some raiti and what arrived was just plain Greek yoghurt! I'm really disappointed, I only ordered from here because my usual amazing Indian (city balti) wasn't open yet so ordered from here! Definitely won't be ordering again and I hope balti King get back to me!

This place used to be amazing, one of our regulars. Unfortunately when we ordered this time, after waiting over an hour, we discovered they sent the wrong naan breads and a wrong curry. Having read multiple 'wrong curry' reviews it appears they frequently try to fob off anyone who orders a lamb curry with a chicken one (I imagine because if they get away with it it cuts their costs). On phoning them they asked if we would accept credit for next time, which we declined as the curry sent wasn't one we wanted or could eat (unsurprisingly we wanted what we'd ordered). It then took them over an hour to deliver the correct curry, by which time everything else had gone stone cold (and I'm still not sure if was a genuine lamb curry). Mistakes happen fair enough but little effort was put in to rectifying this in reasonable time and as a result the meal was ruined. Having ordered food at around 6.30pm we didn't get to eat until after 9pm. Not great for a Sunday night. I'm sorry to say it, but don't bother.

Very poor quality tonight Food was cold not surprised mind being over hour and half from the time I ordered.curry sauce was half its usual hardly any to cover rice. Very disappointing

The food itself is really good, but I ordered paneer dish and they sent some veggetable curry instead. We called them and complained and fair play they sent another one within 15-20 min so I got excited to get my favourite dish and? Another box of vegetables with 6 little cubes of paneer 😂 My boyfriend wasn’t complaining on his curry because he could find nice pieces of meat in and I ended with two boxes of veggies in sauce!

Almost 2hrs I waited for my order to be delivered, on calling Balti King they told me to give the driver another 10-15mins so I did 20mins gone called them back someone different answered the phone and told me the driver had only just left 10-15mins ago so I give them another 20mins and found myself calling them again to someone different again answering the phone I told him I wanted to cancel my order and have a refund and he replied " I can't do that because I'm not authorised so I will contact the driver and if he is to far away then I will get someone to call you back " my order arrived 10-15mins after that phone call but no one contacted me back from Balti King, I have always used Balti King but after this experience I'm sorry to say never again, Balti King your loss.

very good takeaway been using balti king for at least 20 years excellent food and good prices