Exceptional services from Joey! Joey took time to understand my requirements, offered me a long list of choice for diamonds, and explained to how to pick the ones in languages that I can understand. The ring was then made with great craftsmanship and ready on time for my proposal, Joey also taught me how to verify the diamond I purchased before handing it over to me which shows how professional she is. Would definitely recommend Jenny Bay (especially Joey) for anyone who wants to order jewellery! Attached the photo of product by design and the moment of proposal!

I recently purchased a pearl necklace from this store and I am absolutely delighted with the quality and beauty of it. The pearls are lustrous and perfectly matched, creating a stunning piece of jewelry. I have received numerous compliments whenever I wear it. Vivi, a lovely lady, was incredibly helpful and knowledgeable, guiding me through the selection process with patience and expertise. I highly recommend this store for their exceptional products and outstanding customer service. Thank you for such a wonderful experience!

Absolutely happy with the ring (and its price)! Sheryl has been very patient, taking time to understand our needs and provided options with quotes to compare. The ring ended up being a custom design and Sheryl provided a lot of technical advices to make it possible. Definitely recommend! Ask for a quote and you will be pleasantly surprised!

Great service and Vivi was very helpful though the whole process for someone who didn't know much about diamonds. Helped me find the perfect stone to stay within my budget. Kept me up to date throughout the design, and making the ring. My fiancé loved the ring. It looked amazing.

Simply the best jeweller in Sydney. Very convenient location at CBD. Staffs are kind, professional and knowledgeable.JennyBay has varieties of jewellery and diamonds. highly recommend to anyone who after beautiful jewellery and excellent services.

Many thanks to JBD and Sheryl who helped me find a perfect sapphire ring within my budget. Highly recommended to all of you who is looking for a professional and reliable jeweler.

Joey’s service was amazing. She brought my dream ring to life and made the process smooth and efficient. We will definitely be going back. Highly recommend Jenny Bay!

Sheryl was very professional and extremely helpful in assisting us to find the diamond. We took her advise and were so happy with the end product. Would definitely recommend to anyone looking for a professional, experienced and thoughtful jeweller that listens to your needs and wants like your family.

I was referred by a friend of mine to Joey when my partner and I began the process of looking at engagement rings and would not hesitate to recommend her to others. From our initial consultation, Joey was friendly, knowledgeable and we genuinely felt that she was on a mission with us to find exactly what we wanted. Joey was super respectful of our budget, requirements and never tried to sway us one way or another. Her expertise in the area is truly unmatched - we learnt so much from her just from the initial consultation and are so grateful she took the time to explain the ins and outs of a diamond. We are so beyond happy with the final ring and of course went back to get our wedding rings from her as well. If you’re looking for someone as invested in your ring journey as you are, I cannot recommend Joey enough.

Great service from JennyBay. Vivi is very professional and helpful during the whole process. I would definitely come back for other jewelry and recommend friends.

Easily the best jeweller in Sydney! The staff are extremely knowledgeable at their craft, really friendly and non pushy at all! They have a huge selection of all types of jewellery and are experts at diamonds. They also do shipping all over Australia.

Edited: My issue has been resolved. It was once an excellent service. Julian provided great help with the ring & diamond selections, and I was able to have the perfect marriage proposal for the love of my life! Thank you Julian for your patience and expert knowledge to cater for all my needs and to read my whole PDF of requirements on many weekends.

Highly recommend!!! Amazing service and craftsmanship. So so happy with how our wedding bands turned out. Exactly what we wanted. Joey is so lovely and spent the time with us to ensure she was able to give us what we wanted. She went above and beyond and I can’t thank her enough. Absolute superstar!! Will definitely be going nowhere else for my fine jewellery needs!!!

I recently had a great experience working with Joey as she was so helpful and kind and gave me a lot of valuable information about the jewellery I was interested in. Shopping for my unique piece, Joey made it an easy and a great experience as her customer service was top-notch, from the moment I walked through the door. She took the time to explain the process of sketches and jewellery making, and all the different features to help me customise the perfect piece for my occasion. She was knowledgeable, friendly, and helpful. Overall, the experience was positive and I would highly recommend this jeweller to anyone looking for quality jewellery and great customer service. Thanks!

Best experience ever with Vivi! She is so professional and patient. With so much efforts and help, I finally received my DREAM RING! Very impressive and highly recommended!

They will introduce the classification of diamonds to us in great detail. They helped us find a very beautiful diamond within our budget. Custom rings also work very well, and the waiting time is not long. Overall, the service was very good! 🥰👍

Joey from JennyBay Diamond easily is the best jeweller in Sydney that I have ever been too. she has amazing knowledge, is super friendly & welcoming and most importantly understands what the customer wants. From when we stepped foot in her office for the first time. She was understood my needs of an engagement ring. During the entire process of making the ring, Joey went above and beyond for me, and I highly recommend her to anyone that is seeking or needs engagement rings/diamonds. Thank you again Joey :), cannot wait for when we come back for our wedding bands

I was referred to Joey by a friend of mine. Joey helped me to choose the perfect engagement ring. Joey was extremely professional, friendly and helpful. Being someone who knows absolutely nothing about diamonds, Joey has a been a great help. She was very patient throughout the entire process and she got me the diamond I wanted at a very reasonable price. I would definitely recommend Joey to all my friends going forward. Thanks again Joey for helping out!

Thanks JennyBay and Sheryl!! It was a great experience at JennyBay. Sheryl is very patient to introduce me how to select a diamond and according to my budget, she introduced me an excellent diamond at a very reasonable price. You can design whatever you want there and I am greatly impressed by such a bright and shining ring!! Definitely will recommend my friends to JennyBay.