Priceline Pharmacy Cronulla image

Priceline Pharmacy Cronulla

Health and beauty shop Pharmacy

· In-store shopping · In-store pick-up · Delivery People often mention store, staff, Priceline, customer,


Address

46 Cronulla St, Cronulla NSW 2230, Australia

Website

www.priceline.com.au

Contact

+61 2 9523 1678

Rating on Google Maps

3.90 (32 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 6 pm
  • Sunday: 9 am to 6 pm
  • Monday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: store (12) staff (12) Priceline (10) customer (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jennifer F. 2 years ago on Google
    I visited this store yesterday morning and was on a phone call. Upon entry to the store I scanned the QR code and walked through aisle one before being shouted at HELLO several times from the opposite side of the store. A cashier from behind a counter was infact calling out to me. She could see I was on a phone call. She demanded to see my QR Code. I flashed my phone from a far, too which she had issue with and I needed to walk to the other side of the store to show her up close. She started giggling like a child. I walked in to grab 1 item. This staff member saw me scanning the code at the front door, I was wearing a mask and there were no other customers near the counter. Do not shout out at a customer from the other side of the store when they are well and truely already in the store. It is so tacky and unprofressional. I have no issue showing that i have scanned a QR Code, however, if you need to check that a QR code has been scanned by the customer, have a staff member designated to the door. Better yet, walk up to the customer yourself and don't expect the customer to walk to you. There were no other customers at the counter. It is not appropriate to shout at a customer from the other side of the store. Once I grabbed my item from the shelf and proceeded to the check out to pay, she could see that I was on my phone and proceeded to talk loudly intentionally. At this point she had told another employee who also joined in raising their voices sarcastically telling me thankyou for shopping here and you have a nice day. They then began laughing as I left the store. I ignored them upon walking out. Whilst i wouldnt typically be on a call in a store, I was in a rush and I was on a call regarding bad news. I was in the store for 2 minutes. Shouting out to me, speaking loudly intentionally and laughing at me will not be forgotten easily. As someone who had walked into your store with a mask on and had scanned the code, your behaviour is disappointing and it says a lot about your lack of customer service skills. The staff members behaviour was rude, immature and unprofessional. I usually shop at Priceline Miranda where the staff are lovely, helpful and always friendly. I am quite surprised that the same values don't seem to be instilled with these two staff members. In particular, the young woman who initially thought it appropriate to shout out to me and then tell her colleague like it was humerous, your behaviour was disappointing. As a customer you embarrassed me and attempted to belittle me. Shame on you. If this review is acknowledged by Priceline, I was in store at approximately 9am on Monday 7/9/21. The staff member who shouted at me was about 170cm tall, brown hair, roughly an AU womens size 16 and at a guess in her mid-late 20's. The second staff member had slightly lighter hair, similar in height, roughly an AU womens size 14, shorter hair and at a guess aged in her early 50's. For any shoppers wanting pleasant customer service, I suggest you visit the Blooms Chemist which is across from Priceline Cronulla in the mall. Because next time I need to visit Priceline and I'm not in Miranda, my first option will be Blooms Cronulla over Priceline Cronulla after this encounter.
    4 people found this review helpful 👍

  • 5/5 JTsLiP 2 years ago on Google
    It's always a pleasant experience shopping at this Priceline. The team is very helpful, especially Steve, highly recommend this pharmacy as your go to.
    1 person found this review helpful 👍

  • 1/5 Michaela K. 2 years ago on Google
    I went to this pharmacy three times and the stuff was always very uninformed. They had no idea that they offer JP service and even make you feel like you are crazy you are looking for something like that in Pharmacy. Another day I looked for some medicine and the staff seemed to have no idea about what they are selling. To me unfortunately very unprofessional pharmacy.
    1 person found this review helpful 👍

  • 1/5 Sim 1. 1 year ago on Google
    Horrible experience with really rude pharmacy staff. Went in to get my covid booster. Was questioned in front of a full room of random people about my health conditions and ordered to get a letter from my dr stating my issues. There is no mention of this when booking and the breach of privacy and confidentiality was appalling. Used to go there for all my scripts but have no desire to deal with them again

  • 1/5 Mariana M. 2 years ago on Google
    Extremely poor customer service. Do not recommend. False adverting and rude staff. An employee did not want to sell me a product with the special price (which it had already the sign put up and advertised) because "the promo starts tomorrow, we put the prices up the night before because we don't have time in the morning". I explained that's illegal and false advertising and I suggested he could speak to his manager to give me the deal but he refused. I decided to let it go, and went back two days after to get the product with the promotion and I came across another rude staff who wasn't sure how the promotion works (whether if it was 2 for 1 or 3 for the price of 2) and treated me like if I was the one who didn't understand saying "do you understand now?" after scanning the products.

  • 5/5 BAM A. 2 years ago on Google
    I always shop at Priceline Cronulla. The girls are lovely and helpful. Shane and Steve in the dispensary are so helpful making sure that you understand what you are taking and what you should do. They always have a smile on their faces and really look after their customers.Understand it’s hard in Covid however they have been so professional !

  • 5/5 Adriana K. 1 year ago on Google
    Pharmacist Steve is very nice and kind person very helpful 👍

  • 5/5 Alicia 2 years ago on Google
    I had my 2nd covid vaccine at Priceline Cronulla today and it was such a lovely, easy, calm experience. There was no wait time, I was seen right on my appointment time, and all the staff were so lovely. I even got a lollipop after my jab 🤍

  • 5/5 Lauren P. 11 months ago on Google
    So appreciated the amazing service received at Priceline cronulla today 17.5.23. Great work ladies 😀

  • 5/5 rebecca campion (. 4 years ago on Google
    I love priceline everything is always on sale !!I love the products on offer!price line is full of so many innovative solutions for skincare and make-up absolutely love Priceline!!


Call +61 2 9523 1678 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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