Klinik Mata Nusantara image

Klinik Mata Nusantara

Eye care center β€’ Ophthalmology clinic β€’ Lasik surgeon β€’ Pediatric ophthalmologist

πŸ‘ I would like to express my concern about this hospital. I took my right eye surgery on May 2022. In terms of hospitality, there is no security who will open your car door or the front door so I think it's not the same service they provided with the testimony from indonesian actress when I saw in the... People often mention service, good, surgery, check, doctor, dokter, professional, friendly, expensive, care,


Address

Jl. R.A. Kartini No.99, RT.4/RW.1, Lb. Bulus, Kec. Cilandak, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12440, Indonesia

Website

www.klinikmatanusantara.com

Contact

+62 21 7516699

Rating on Google Maps

4.20 (249 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8β€―am to 8β€―pm
  • Wednesday: 8β€―am to 8β€―pm
  • Thursday: 8β€―am to 8β€―pm
  • Friday: 8β€―am to 8β€―pm
  • Saturday: 8β€―am to 4β€―pm
  • Sunday: Closed
  • Monday: 8β€―am to 8β€―pm

Featured Reviews


Frequently mentioned in reviews: service (15) good (11) surgery (8) check (8) doctor (8) dokter (8) professional (7) friendly (7) expensive (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Hendra G. 1 year ago on Google β€’ 24 reviews
    I would like to express my concern about this hospital. I took my right eye surgery on May 2022. In terms of hospitality, there is no security who will open your car door or the front door so I think it's not the same service they provided with the testimony from indonesian actress when I saw in their advertisement, the nurses is professional but not humble at all and I felt when they communicated with me they were not good listener for an example, one day after the surgery, l said my eye cannot see clearly but the nurse insist to check whether my eye can be functionally read the alphabet or not, this is ridiculous since I have to pay that checking protocol which was useless, the doctor that will be in charge for my surgery is smart, able to answered all my questions but always in a rush when I visited him. In terms of price, this hospital is quite expensive. In terms of facility, they said they provide the best service of eye care in Indonesia, they provide praying room for moslems to pray, free hot drink and mineral water, and canteen for the visitors. In terms of service, they engaged with many insurance firms, reasonable administration process in registration and cashier desk. After 2 weeks of surgery, my eye can see again 80% but yet back to normal 100% because there are some bloodstains in my vision. Thank you KMN, I hope you can always be better in the future.
    8 people found this review helpful πŸ‘

  • 1/5 azlan s. 4 years ago on Google
    really really bad services. they let 2 impatience patient cut the line and acted like its a normal thing. Asked the staffs to do something, but are afraid to do anything about. cost me a good 30 mins in queue. so sad and dissapointing.
    6 people found this review helpful πŸ‘

  • 1/5 Rahadi Eka p. 4 years ago on Google
    (Translated by Google) Can you do this or not? (Original) Bisa pki bpjs gak ya
    6 people found this review helpful πŸ‘

  • 5/5 Gandhi F. 6 years ago on Google β€’ 778 reviews
    Upscale eye care center/eye care clinic in South Jakarta. Good service, good doctors, many kind of services including eye surgery are available here. It has spacious waiting area with free flow of snack and drink (Biscuit/crackers, tea or coffee). There are also optical store to make eye glasses etc, a laboratory and a canteen here.
    1 person found this review helpful πŸ‘

  • 1/5 Flamin' G. 3 years ago on Google
    Ludicrously expensive. Extremely slow service. Doctors seem capable however they are let down by receptionists who seem to prefer playing with their phones than doing work. Have waited for more than an hour and there are only three other patients here. Find somewhere else
    4 people found this review helpful πŸ‘

  • 4/5 Master P. 2 years ago on Google
    (Translated by Google) Luxurious...luxurious...coffee vending machine available..free coffee while waiting.. The price of the examination is expensive because I just want an eye consultation and I was told to check RETINOMETRY Rp.263,000 if you make glasses...check this even though it's free..then there is a FUNDUS OPTOS photo examination for Rp. 268,000, the doctor's consul fee is Rp. 320,000 and is also charged an initial examination fee of Rp. 250,000 and an administrative fee of Rp. 125,000 Total cost Rp. 1,226,000.. Even though I just want to consult a doctor... after a quarter of a month's salary... (Original) Mewah...luxurious...tersedia Coffee vending machine..gratis ngopi sambil nunggu.. Harga pemeriksaan muahal karena cuma mau konsultasi mata aja disuruh periksa RETINOMETRI Rp.263.000 kalau bikinnkacamata...periksa ginian padahal gratis..lalu ada pemeriksaan foto FUNDUS OPTOS seharga Rp. 268.000, biaya konsul dokter Rp.320.000 dan juga dicharge biaya pemeriksaan awal Rp 250.000 dan biaya administrasi Rp. 125.000 Total biaya Rp. 1.226.000 .. Padahal cuma mau konsul dokter aja..abis dah gaji hamba seperempat bulan...
    4 people found this review helpful πŸ‘

  • 4/5 Imelda R. 1 year ago on Google β€’ 57 reviews
    Kliniknya bagus, serve snacks and beverages for visitors, waiting time rada lama ya, dari periksa mata ke ruang baca took almost 1 hour.. the optgalmologist is friendly and deliver the info very clear to my son. over all, it's a good clinic to check your sight ! Keep up !
    2 people found this review helpful πŸ‘

  • 5/5 62totheworld 1 year ago on Google β€’ 222 reviews
    Been here I would say 6-8 times so far,my dad and my dad’s sister had a cataract surgery here. Service is good i mean compared to normal hospitals in Indonesia. They have complimentary coffees/teas,snack and also Ice cream, free wifi great. The staff seems professional couple of check up done prior to see the doctor which is good preparation. Our doctor and her nurse is great, helpful and professional. Price wise might little expensive in Indonesia but as long the service is great we don’t mind to pay. I normally get frustrated when service is not provided or not professional, here is not the case.
    1 person found this review helpful πŸ‘

  • 5/5 Orang P. 2 years ago on Google β€’ 10 reviews
    Very good facility. Excellent eye care equipment. Dr Syakon who removed my cataract is one of the best doctors in Indonesia even Singapore. Very detailed with the explanation. Compared to Singapore hospitals the KMN rates are very reasonable. Nurses are also very kind and patient. Will never go to Singapore for eye care when you have the best in your home country.
    2 people found this review helpful πŸ‘

  • 5/5 athaya S. 6 years ago on Google
    Good eye hospital, good doctor and good serviceπŸ‘
    2 people found this review helpful πŸ‘

  • 5/5 Khofidin O. 3 years ago on Google β€’ 150 reviews
    Very good Clinic, it's professional, strategic and has excellent service. From registration till checkout were easy, waiting time is not to loong. We got many complimentary snack and also ice cream :)
    1 person found this review helpful πŸ‘

  • 5/5 nalasittasari 1 year ago on Google β€’ 259 reviews
    Great clinic, great service

  • 2/5 maria a. 10 months ago on Google β€’ 3 reviews
    Besides good facilities and high prices, the doctor for retina specialist is not so solutive and I feel like he bit underestimated my eye problem.
    1 person found this review helpful πŸ‘

  • 1/5 Rico I. 2 years ago on Google
    Ampun... baru kali ini ke RS hanya untuk registrasi menunggu sampe 30menit dan harus bolakbalik tanya apa belum dipanggil, selesai registrasi pun akhirnya dokternya sudah tidak terima pasien. Ganti dokter, screening mata, dan tes baca pun menunggu lebih dari 30menit. Kantin pun tutup.
    1 person found this review helpful πŸ‘

  • 5/5 Tan12F18 I. 2 years ago on Google
    (Translated by Google) I am a new patient, immediately served with a friendly. The staff is nice and helpful. The price is also normal like in other private hospitals. (Original) Saya pasien baru, langsung di layani dgn ramah. Petugas nya baik2 dan helpful. Harganya juga normal kaya di RS Swasta lainnya.
    1 person found this review helpful πŸ‘

  • 5/5 Hatfina Izzati A. 5 years ago on Google
    (Translated by Google) Eye special clinics at prices that are of the highest quality they have, a place for comfortable patients, professional doctors and friendly waiters. (Original) Klinik khusus Mata dengan harga yang sesuai dengan kualitas yang dimiliki, tempat penugguan untuk pasien yang nyaman, dokter yg profesional dan pelayan yang ramah.
    1 person found this review helpful πŸ‘

  • 4/5 Rani C. 1 year ago on Google β€’ 136 reviews
    Overall great experience, with high bills come great facilities. I will give 5 stars if the service is swiftly. One check lead to another and expect to spend +3 hours every time.

  • 3/5 Ami Z. 4 months ago on Google β€’ 106 reviews
    This hospital got high class facility & high class price but low results. I don't know what i paid for...i had slight inflammation on my eye so it was just redness but no pain, after examination done by the nurses, then the dr. Turn but it was just checking. I expect with such class have best results but not at all so it was like same results you will get with low class hospital

  • 5/5 Dripa S. 2 years ago on Google
    One of the best Eye Center in Indonesia

  • 5/5 Fitri Y. 2 years ago on Google
    (Translated by Google) A month ago I took my mother for cataract surgery with doctor Emil in South Jakarta. The doctor is very friendly and experienced. I was worried because my mother's cataracts are quite thick. But thankfully everything went smoothly. Because Dr. Emil, who is friendly with my mother, is not worried about undergoing surgery and now his vision is clear again. And the service of Mrs. Marlyn, one of the staff at the DSNA, is also satisfactory. Thank you, kmn (Original) Sebulan lalu saya membawa ibu saya operasi katarak dengan dokter emil dikmn jaksel. Dokternya ramah bgt dan berpengalaman.sempat cemas krn katarak ibu saya cukup tebal.tapi syukurlah smua berjalan lancar. Krn dokter emil yg ramah mama jadi ga cemas menjalani operasi n skrg penglihatannya sdh terang lagi. Dan pelayanan ibu marlyn salah satu staf dsna juga memuaskan.terima kasih kmn

  • 5/5 Fery Putra T. 5 years ago on Google
    very comfy and profesional place for your eye care.

  • 3/5 Bela R. 2 years ago on Google
    (Translated by Google) A little bit expensive, just ask for a minus eye check to change glasses but there is also a retina photo examination for 200 thousand. Besides that, the check has to change places 4 times, so the queue is up to many times even though the queue while sitting is not suitable for those who are in a hurry. On the wall of the waiting area on the 3rd floor, the doctor's certifications are displayed, mostly from overseas education. The place is very comfortable, the sofa is soft, the room is cold, the toilet is clean, there are free drinks and snacks. Very friendly service but to return, I will find another place. (Original) A little bit expensive, hanya minta cek minus mata untuk ganti kacamata tapi juga ada pemeriksaan foto retina seharga 200rban. Selain itu pengecekannya harus ganti tempat 4x, jadi antri sampai berkali2 juga walau antri sambil duduk tapi tidak cocok untuk yg buru2. Di dinding tempat tunggu lantai 3 terpajang sertifikasi dokter2nya yg rata2 dr pendidikan luar negeri. Tempatnya nyaman sekali, sofa empuk, ruangan dingin, toilet bersih, ada minuman dan snack gratis. Pelayanan ramah sekali tapi untuk kembali, i will find another place.

  • 5/5 Ratna Wulan Y. 5 years ago on Google
    (Translated by Google) Cozy, complete for eye health, premium πŸ‘πŸ‘ (Original) Cozy, lengkap utk kesehatan mata, premium πŸ‘πŸ‘

  • 5/5 Saiful B. 3 years ago on Google
    (Translated by Google) OK (Original) Sip

  • 5/5 Jeffry P. 3 years ago on Google
    (Translated by Google) Special eye clinic (Original) Klinik khusus mata

  • 5/5 nukiandari p. 4 years ago on Google
    (Translated by Google) Excellent service ... Staff and doctors are all professional work, facilities are also complete. Patients are treated in the waiting room. Spacious parking lot, clean and comfortable toilet. Relative costs yes. In accordance with the services provided ... Very recommend .. (Original) Excellent service.. Staff dan dokter smua kerja profesional, fasiltas juga lengkap. Pasien di manjakan diruang tunggu. Lapangan parkir luas, toilet bersih dan nyaman. Biaya relatif ya. Sesuai dengan servis yang di berikan.. Very recommend..

  • 5/5 Anca Y. 5 years ago on Google
    Great eye's clinic, the staff are nice and friendly


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