2/5 Pinta D. 1 year ago on Google
(Translated
by
Google)
Disappointed
with
the
staff
who
served
me
last
night.
The
explanation
is
okay
but
the
way
to
serve
is
not
friendly
/
not
smiling.
Last
year
in
the
same
month
I
bought
here
using
cashless
insurance,
even
though
the
nominal
was
not
up
to
1
million,
the
staff
was
very
friendly
and
accompanied
me
until
it
was
finished.
Last
night,
I
also
wanted
to
make
a
transaction
using
cashless
insurance,
but
I
don't
know
what
the
new
insurance
policy
is.
I
asked
first,
can
I
use
xx
insurance?
After
checking,
the
mas
said
it
could
be
with
such
a
limit,
it
couldn't
be
for
the
frame
and
lens
package.
I
said
last
year
I
could.
Masnya
replied,
"Yes,
last
year"
was
a
bit
gassy.
Why
is
that
the
answer.
Instead
of
being
able
to
answer
"yes,
Sis,
that
was
last
year's
policy.
Now
the
policy
has
changed."
(Original)
Kecewa
dengan
staf
yang
melayani
saya
semalam.
Penjelasannya
sih
oke
tapi
cara
melayaninya
kurang
ramah/kurang
senyum.
Tahun
lalu
di
bulan
yg
sama
saya
beli
di
sini
pakai
asuransi
cashless,
walaupun
nominalnya
nggak
sampe
1jt,
stafnya
ramah
banget
dan
dampingin
sampe
selesai.
Yang
semalam,
saya
juga
mau
transaksi
pakai
asuransi
cashless,
tapi
saya
nggak
tau
dong
kebijakan
asuransi
yg
baru
gimana.
Saya
tanya
dahulu,
bisa
pake
asuransi
xx
kan.
Setelah
dicek
masnya
bilang
bisa
dengan
limit
sekian,
nggak
bisa
untuk
yg
paket
frame
dan
lensa.
Saya
bilang
tahun
lalu
bisa.
Masnya
jawab,
"ya
kan
tahun
lalu"
agak
ngegas
gitu.
Kok
gitu
ya
jawabnya.
Bukannya
bisa
jawab
"iya
kak
itu
kebijakan
tahun
lalu.
Sekarang
kebijakannya
berubah."