This review is not specifically about this office, but about Vodafone in general. At home I have Internet from Nos (which I am also unhappy with, but now not about that) because Vodafone does not have coverage in my area. And yesterday I made two calls to Nos support service, after which the vodafone added almost € 10 to my monthly bill. Explained that I called another company. Perhaps the best service in Portugal (no)

Great design building, terrible designed washrooms inside. Open spaces are very cosy but also propagate the noise all around. The lifts are too close to the entry validation system, which makes it very crowded during rush hour. Overall a good place to work.

Extremely fraudulent company! My internet has been down for at least an hour every day. When I call, they hang up on me because I don’t speak Portuguese. Additionally, they charge you money for calling the hotline. I’ve spent at least five hours and over €20 talking to them. Sometimes, they don’t want to help at all and tell you to call the automatic number, which, once again, only speaks Portuguese. They have sent a technician three times and couldn’t solve the problem. I filed a livro de reclamações complaint (ROR00000000044969488), and they did nothing to fix the issue. Whenever you try to send them an email, they block it. They are now charging me for a service that often doesn’t work, and there’s nothing you can do because, apparently, in Portugal, companies like this can get away with criminal behavior, despite being part of the European Union and having laws against it. I talked to them so many times and voiced my concerns multiple times to all instances, and they just refuse to fix the problem because they don’t care. They are still charging me full price. The link they provide to get in touch with someone always leads back to the same pages where you either have to pay to call them or, when you send them an email, it refuses the email.

SCAM!!!! To anyone who is considering getting Vodafone - DO NOT DO IT! Vodafone is extremely scammy. Their employees are incentivised to put you on useless plans and tariffs without your consent. You can't cancel these plans online, so you have to waste weeks talking to their useless customer support. Also, their Internet speed is well below what they advertise. I paid for 1GB. However, there are times when I barely get 10Mbps and most of the time it's below 500Mbps. It's such and extremely scammy company. Steer clear of it. This was a huge mistake and waste of time. I can not believe they are still in business with such service

More of the same, they are learning from other operators. Instead of maintaining customers' monthly fees, they increase it and then see with the 5G talk that it's free for everyone... Miserable are just a few more who are the image of the country we have... and sad, it's a poor press. .. You don't have to be in the same rush to update your rent...

Good service and people are helpful….

Superhelpful! Kudos to Joana! No waiting time!

Tooooo Long!!!! Im waiting 30 minuts!!

(Translated by Google) Excellent experience with promoter Yorn Mariana. He clarified all my questions with great sympathy and competence. (Original) Excelente experiência com a promotora Yorn Mariana. Esclareceu todas as minhas questões com uma enorme simpatia e competência.

(Translated by Google) I was very well attended by Catarina and I wanted to register this great service! Thank you Catarina! (Original) Fui muito bem atendido pela Catarina e queria registrar esse ótimo serviço! Obrigado Catarina!

(Translated by Google) 2 years ago technician came to change wifi router. He told us to sign the paper and I did. As of the following month, the total bill went from €27.90 to €30.37. Later I visited the Vasco Da Gama Vodafone store, an agent told me, that day extra super wifi equipment was installed, so the bill rose to €30.37. I tried hard to resolve the issue we were just told to bring this super wifi equipment to waive the extra charges which was never installed so I file a claim later with number 28919048 on 08/07/2020 but no resolution was found was made for that. Now this month on 06/04/2022 I signed new contract and confirmed with Vodafone agent name Jorge Marque with SFID 54003193, he confirmed that the bill is €27.90 monthly as written in the contract as well. But I am getting the same €30.37 monthly again. I went back to Vodafone again, another agent told me the same thing, super wifi is installed, that's the reason. It's not right to take advantage of the consumer by forcing us to pay extra money without knowing we shouldn't have been paying for so long. As the company Vodafone doesn't want to help more about this, I also submitted a complaint in the online complaint book with the complaint number ROR00000000044557645 My demand is to return all the extra money I have paid so far and make your monthly €27.90. Account No. 311964975 (Original) Há 2 anos técnico veio trocar roteador wifi. Ele nos disse para assinar o papel e eu assinei. A partir do mês seguinte, a fatura total passou de 27,90€ para 30,37€. Mais tarde visitei a loja Vasco Da Gama Vodafone, disse-me um agente, nesse dia foi instalado equipamento extra super wifi, pelo que a conta subiu para 30,37€. Esforcei-me para resolver o problema, apenas nos disseram para trazer esse equipamento super wifi para dispensar as cobranças extras que nunca foram instaladas, então apresento uma reclamação posteriormente com o número 28919048 em 08/07/2020, mas nenhuma resolução foi encontrada foi feito para isso. Agora este mês em 06/04/2022 assinei novo contrato e confirmei com o nome do agente da Vodafone Jorge Marque com SFID 54003193, ele confirmou que a conta é de € 27,90 mensais conforme escrito no contrato também. Mas estou recebendo os mesmos € 30,37 mensais novamente. Voltei à Vodafone novamente, outro agente me disse a mesma coisa, super wifi está instalado, esse é o motivo. Não é correto tirar vantagens do consumidor, obrigando-nos a pagar um dinheiro extra sem saber que não deveria estar pagando por tanto tempo. Como a empresa Vodafone não quer ajudar mais sobre isso, também enviei reclamação no livro de reclamação online com o número da reclamação ROR00000000044557645 Minha demanda é devolver todo o dinheiro extra que paguei até agora e fazer seus € 27,90 mensais. N de Conta 311964975

(Translated by Google) Good service. Yorn promoter very helpful, efficient and friendly. Although the matter that took me there was not within his competence, he offered to help solve the problem. (Original) Bom atendimento. Promotora yorn muito prestável, eficiente e simpatica. Apesar do assunto que me levou lá não ser da sua competência, prontificou-se a ajudar a resolver o problema.

Cool

One of the best Vodafone stores. Friendly employee's.

There are many employees who gives wrong information and then they make contact for 2 years and then you have to pay till 2 years for the internet which you are not using

Staff service very chep. Didn't give right information

I signed my tariff contract with Vitória, a Vodafone attendant at the Vasco da Gama shopping center, impeccable service and super attentive. I will recommend it to friends and family

Staff services very disgusting didn't give right information

Staff service very bad give give wrong information I think so need to change Staff every body is give wrong information to sale things I need you need to go meo or nos best Compare to Vodafone staff

Staff service is very rude and. Didn't give information please try another store like meo nos to buy thing Vodafone staff when need to sale things give wrong information

Staff service very bad I think Vodafone need to analize how to treat customer when need sale something ask everything but when you need help you helpless I regert I buy wifi for home from Vodafone store in Vasco de gama

Staff didn't explain things and do Mis guided to person you need to aware when you buy something from here like contract of sim or wifi staff explain wrong when want sale something after when you need help you feel helpless I think you to learn to how to attend customer and explain thing because when we go after long time to help you get same person ask you offer or anything

Staff service to attend. And explain 0% didn’t give perfect information treat like customer one time come after I think so Vodafone don g need customer please take care you staff