1/5 Leonie M. 1 year ago on Google • 2 reviews
I
have
been
having
the
most
wonderful
time
here
in
Cartagena
and
decided
to
try
this
coffee
shop
since
the
coffee
everywhere
else
have
been
underwhelming.
I
ordered
the
medium
Americano
and
asked
for
milk.
They
added
the
mild
as
a
separate
item.
I
get
that
different
countries
make
their
coffee
differently
and
so
I
had
already
read
about
how
they
make
their
coffee.
However,
the
coffee
served
to
me
was
still
black.
I
like
my
coffee
creamy.
The
staff
were
very
hospitable
with
one
particular
lady
translating.
I
went
back
to
ask
for
more
milk
and
obviously
that
was
something
the
staff
needed
to
escalate.
A
hot-headed
lady,
without
even
trying
to
understand
what
the
customer
issue
was,
started
yelling,
"this
is
our
culture".
I
took
out
my
phone
and
started
viewing
because
I
was
very
surprised
at
the
unnecessary
behavior
of
a
person
in
obviously
a
higher
position.
I
have
used
so
many
services
here
and
ordered
coffee
elsewhere
and
everyone
else
were
accommodating
and
those
people
were
ordinary
locals.
I
am
disappointed
that
an
establishment
of
this
magnitude
would
not
train
there
staff
on
cultural
sensitization.
I
also
left
my
hat
and
realized
two
minutes
afterwards.
I
went
back
and
no
one
could
say
where
the
hat
was.
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