2/5 Mauricio F. 2 years ago on Google
I
visit
Cartagena
with
my
wife
every
year,
and
this
time
was
the
first
time
we
had
a
really
bad
experience
with
our
hotel.
We
end
up
at
Bantu
Hotel
by
Faranda,
because
the
room
we
originally
booked
at
their
sister
Hotel
Casa
de
la
Factoria
was
no
longer
available,
so
instead
of
the
large
colonial
king
room
the
hotel
we
had
reserved,
the
hotel
tried
to
accommodate
us
in
a
very
tiny
room
on
the
4th
floor,
which
to
us
was
completely
unacceptable.
After
a
couple
of
hours
complaining
with
the
hotel
staff,
they
relocated
us
to
Hotel
Bantu;
however
the
room
assigned
to
us
was
not
what
we
would
expect
for
a
hotel
of
this
category.
Beware
of
room
106
on
level
1,
even
though
it
is
a
large
room,
it
is
also
dark,
humid,
and
outdated;
moreover,
the
room
has
a
section
with
glass
tiles
that
don't
look
safe
at
all,
and
it
also
features
an
open
air
tub
at
the
bathroom,
which
seems
dirty
due
to
the
humidity
on
the
brick
wall
and
the
debris
that
falls
from
it.
We
had
not
choice
but
to
take
this
room
the
night
of
our
arrival,
we
were
tire
from
the
trip,
frustrated
from
not
being
able
to
enjoy
the
room
we
originally
booked
at
Casa
la
Factoria,
and
my
wife,
who
is
a
nurse
was
tired
a
looking
to
rest
from
her
night
shift
prior
to
the
trip.
We
spent
a
couple
of
nights
on
that
room
until
we
got
sick
from
breathing
the
humidity
in
the
room.
Finally,
they
moved
us
to
a
room
that
looked
just
like
the
one
we
booked
in
the
first
place.
Unbelievable!!
We
have
planned
a
peaceful
and
relaxing
Thanksgiving
Holiday
in
Cartagena,
but
the
experience
at
these
Faranda
hotels
manage
to
really
ruin
our
vacations.