Casa Ebano 967 image

Casa Ebano 967

Hotel

😠 Don't book this stay. Rooms are full of mold and badly cleaned. We entered the room and there were hairs everywhere and a terrible basement smell - of course since there is mold everywhere, even on the bed sheets!! I went to the reception to ask if we could change to a room with no mold but I have b... People often mention room, hotel, nice, pool, stay, mold, rooms, staff, breakfast, rooftop,


Address

Cl. de la Magdalena #9-67, GetsemanĂ­, Cartagena de Indias, Provincia de Cartagena, BolĂ­var, Colombia

Website

casaebano967.negocio.site

Contact

+57 56445427

Price rating

$39/night

Rating on Google Maps

4.20 (371 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (14) hotel (14) nice (11) pool (8) stay (7) mold (7) rooms (7) staff (7) breakfast (7) rooftop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Elena 1 year ago on Google
    Don't book this stay. Rooms are full of mold and badly cleaned. We entered the room and there were hairs everywhere and a terrible basement smell - of course since there is mold everywhere, even on the bed sheets!! I went to the reception to ask if we could change to a room with no mold but I have been told all rooms are like that. So I asked to change bed sheets at least, but again the new bed sheets were full of mold everywhere. Disgusting and unhealthy. Staff is nice but unfortunately being nice doesn't make up for sleeping in a mold cave.
    5 people found this review helpful 👍

  • 4/5 Yvonne H. 1 year ago on Google
    Because is in an old house this hostel has some infrastructure issues, but it has charm that a moder hotel don't have. Great spot near to all
    2 people found this review helpful 👍

  • 1/5 David I. 5 months ago on Google
    Terrible hotel, tried staying the night and firstly, the pictures are very misleading to the room you will actually receive. The room was dark, dirty and bedsheets smelled of body odour. Decided to try and stay since it was just for the night, we went to use the washroom a little later and saw multiple cockroaches in the bathroom. Decided to leave then, had not been in the room for more than 2 hours. We checked out and the receptionist said we could get our money back. They are now refusing to give our money back calling us liars and not answering our messages or calls. Terrible service and hygiene that no one paying money should ever be subjected to, smells better on the streets than in the hotel. If I could give 0 stars if possible. DO NOT COME HERE
    2 people found this review helpful 👍

  • 5/5 Mayos (. 4 years ago on Google
    Highly recommendable! Quiet and good located hotel with a rooftop pool and a nice view over the old city of Cartagena. The rooms are clean, have an air condition, tv and if you choose one of the suites with a balcony a nice view as well. We had some issues with our flights and the very friendly receptionist helped us tremendously! Muchas gracias!
    1 person found this review helpful 👍

  • 1/5 Giovanna C. 7 months ago on Google
    Room 3 has no windows and full of mold. It’s risky for the health to stay there, they should take this more seriously.
    1 person found this review helpful 👍

  • 1/5 Jwan A. 5 months ago on Google
    The room was disgusting. We checked in and found cockroaches. The sheets smelled terrible. We immediately checked out and checked all our bags for gross bugs. Still haven’t heard from them for a refund. Pay a little more and stay elsewhere! This is not ok, and they call it a “hotel”.
    1 person found this review helpful 👍

  • 2/5 Li X. 1 year ago on Google
    Okay location and good staff. Nice rooftop but with no view tho Terrible cleanness and maintenance
 The linens and towels are DISGUSTING and bugs everywhere:(
    1 person found this review helpful 👍

  • 1/5 MARIA B. 1 year ago on Google
    They stole a pair of boots we forgot at the apartment. We came the day after to pick them up with no success as Auri was not able to reach their cleaning staff after calling them several times. They didn’t give us any solution and we felt really disappointed. Way too overrated for the experience we had. Not only because of the non-serious hospitality but for the experience in general.
    1 person found this review helpful 👍

  • 5/5 Max H. 4 years ago on Google
    Very nice hotel on one of the main streets leading to the historic scented in town. There is a pool on top and the service is very kind. Good place for a short trip!
    1 person found this review helpful 👍

  • 5/5 Mina T. 5 years ago on Google
    This is a super cute hotel with a great location. The rooms are nice and cool. Th staff is friendly. The place is overall clean. The rooftop is adorable and the pool is perfect. I would stay here again without a second thought!
    1 person found this review helpful 👍

  • 5/5 Timothy R. 4 years ago on Google
    Great hotel located right in the heart of Getsamani on a beautiful street with plenty of restaurants and markets nearby and easy to walk to all of the tourist attractions! The room was beautiful and super clean with a fantastic shower and the staff was very friendly and even let me keep some food in the refrigerator and the breakfast was delicious in the morning! I would highly recommend this for a private room particular for couples!
    1 person found this review helpful 👍

  • 3/5 Marie L. 4 years ago on Google
    We paid $140 per night and it’s was really not worth it. Outside of having nice employees, ok breakfast and being well located (but not in the best part of the old town) it’s worth max half the price. They did not provide basic things like soap and shampoo in the shower and towels had holes. They have a pool, but no towels for that neither. The rooms are tiny, clean but not well maintained, mattress was old and walls dirty, ceramics missing in the bathroom, there’s a smell in the room and you hear the people talking from inside the hotel, so you don’t hear the noise from the street but from people walking and talking, not as quiet as expected. Overall, it was the most expensive hotel of our trip and the worse value. There are better options close by for the same price.
    1 person found this review helpful 👍

  • 5/5 Gus W. 1 year ago on Google
    Such a great place with an unreal price considering breakfast is included and has a rooftop pool in getsemani.

  • 5/5 James B. 1 year ago on Google
    Amazing 4 night stay! Great location in Getsamani close to many bars/restaurants. The room was nice and quiet at night aswell! Friendly staff and delicious breakfast included aswell!

  • 5/5 Neus C. 2 years ago on Google
    Amazing hostel!! Nice facilites, good breakfast, super cozy pool and chill out zone and best service ever. I would totally recommend it.

  • 3/5 Stefan 4 months ago on Google
    The hotel is nice and staff is friendly. They have a great rooftop lounge and the location is perfect, as bars and restaurants are in walking distance. The rooms are OK for the price you pay. Unfortunately, everything is moldy (see pictures. Breakfast was mediocre.

  • 5/5 Luke S. 5 years ago on Google
    Nice hotel not far away from the Walled City (less than 10 minutes walk to Clock Tower). Friendly staff & clean room. Pretty moderately priced (for Cartagena). Decent breakfast. Ask for a room on upper floor as they're a bit more quiet.

  • 3/5 Dorka B. 9 months ago on Google
    perfect location and chill pool area, simple but nice breakfast. Our room was located on the ground floor so we had almost no air circulation, our room had mold, it was dark (only window to the corridor) and not tidy. The hotel shall invest in new towels and bed linen. I would recommend this hotel for 1-2 nights stay in Getsemani if you are looking for something simple but well located, but make sure you book the rooms from 1st or higher floors, do not book the ground floor rooms #1 to #4!

  • 4/5 Mathijs van S. 1 year ago on Google
    An oase in the middle, very nice! Silent and working airco the rooftop is private and swimming pool is good


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