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  • 1/5 Alejandro S. 5 years ago on Google
    WORST HOTEL. The rooms are very old and ugly nothing like they show on the pictures, bathrooms are small and smell nasty, there is no type of maintenance in this hotel, the food was so bad that I decided to eat a restaurants in the city even thought we paid for all included, would NEVER go back to this hotel and I do NOT recommend it, it’s not even worth it for the price.
    4 people found this review helpful 👍

  • 1/5 Valeria T. 5 years ago on Google
    Crapiest hotel in town. DO NOT STAY HERE. The pictures look nice, but that’s not what you’ll get. Location is not the best. Towels are damaged, thin and very limited. Breakfast is unsanitary, the cheese was expired and the bananas rotten. Customer service was not good (a problem Cartagena has overall). Everything is cheap and unfinished. You’ll regret staying here like we did.
    3 people found this review helpful 👍

  • 3/5 hector m. 5 years ago on Google • 7 reviews
    Location is a plus plus. Close to El Centro and plazas. Breakfast is good saves money. The rooms are small but u can change to a room of the same size with different layout at no cost. I did because the bathroom was too small. My ac was cold! My shower was hot! Plus! You get what u pay for remember that and for the price DO NOT COMPLAIN! I LIKED IT HONESTLY. The grocery store is 5 minutes away also a plus.

  • 1/5 Daniel T. 1 year ago on Google
    Pictures are out dated. Hotel was hot with no A/C thru out whole hotel, rooms, dining area and lobby. Service sucked
    1 person found this review helpful 👍

  • 1/5 David W. 2 years ago on Google
    The room size is very small it's very hard to get to the toilet The bed is rock hard you can't run the AC unless your key card is in a device The window was cracked open so the room is very muggy because it's raining and very humid The wall looks like it just got repaired but didn't bother paint it right The room is just nasty
    1 person found this review helpful 👍

  • 3/5 Ben P. 7 years ago on Google
    This place *could* be good but it just kept missing the mark. The food was ok, but canteen quality, the pool was nice but there was never anyone attending the bar, the room was ok but nothing special (although they are renovating - so they could improve) and the staff ranged from super helpful to totally indifferent. The location is good for the beach but it's a bit of a trek to the old city (15 - 20 mins on foot) - of course taxis are cheap.

  • 1/5 Isis Nichole H. 2 years ago on Google
    They offer free breakfast and when you go to check in they say the brealfast is not included...very dissapointed...not coming again

  • 2/5 Carlo T. 3 years ago on Google • 1 review
    I got some problem with my room(s). In fact, I changed it 2 times. My first room was suddenly blocked and impossible to open. I don't know why. The second was really better but they were some ants in the bathroom and near my bed, this room was at the 19th floor and there was a party during all night(mostly Fridays, Saturdays, bank holidays, birthdays,..). Really difficult to sleep. After 3 days I asked to change my room because I was exhausted. The last room was simple and at the 4th floor. If you ask to call a taxi at the reception, it seems to be a terrible test. Sometimes they want to call, sometimes no.. Otherwise, it is well located near Bocagrande beach and the pool at the rooftop is nice (a bit small) and the view from the top is breathtaking. The price is quite correct for me.

  • 2/5 Miguel R. 4 years ago on Google • 1 review
    My flight arrived to 12:30pm but I had my check in to 3:00pm. At 3:30pm I didn’t have a room. When I had a room, it isn’t have water, all the 18 floor don’t have water. The lobby is uncomfortable. It’s true. The bathroom is very small. But the pool is nice. The built is ugly. The personal is very kind and clean. The restaurant is nice. The food is delicious.


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