1/5 Paola H. 8 months ago on Google
Horrible
experience,
expensive,
not
worth
it!
I
rarely
write
a
negative
review,
but
everything
was
wrong
with
this
place
since
we
arrived
until
we
left.
We
booked
4
rooms
for
ourselves
and
our
friends
from
abroad,
9
people
total.
The
rooms
were
uncomfortable,
the
beds
impossible
to
sleep
on,
the
food
was
awful
and
super
expensive,
the
service
was
horrendous,
and
they
claim
they
have
a
beach
for
60
people.
The
beach
is
more
a
patio
over
the
seawall
where
the
waves
crash,
it
has
sand
on
the
floor
but
there
is
no
beach,
or
lounge
chairs
to
lay
down
on.
We
were
told
at
check-in
that
our
rooms
were
ready,
but
it
took
them
3
hours
to
get
us
the
keys.
Apparently
they
were
waiting
for
“a
host”
who
never
showed
up,
because
the
same
two
people
who
did
the
check
in
were
the
ones
who
gave
us
the
rooms
three
hours
later,
mind
you,
at
the
same
time
that
our
lunch
was
served.
Our
room
was
small
and
extremely
uncomfortable.
It
did
not
have
space
to
store
the
cloths
or
where
to
put
the
luggage
with
easy
access
to
the
cloths.
We
had
to
put
suitcases
on
the
bed
to
open
them
every
time
we
needed
to
get
anything
in
or
out,
praying
that
bugs
won’t
get
on
the
bed
as
we
found
a
crab
trying
to
crawl
in
our
bags.
The
beds
were
so
hard
and
uncomfortable
that
our
friends
grabbed
cushions
from
the
pool
area
to
put
on
the
bed
to
sleep
on.
The
food
was
awful
and
ridiculously
expensive.
The
menu
said
that
breakfast
came
with
“assorted
breads
or
arepas.”
I
wasn’t
asked
what
I
wanted
and
got
a
slice
of
what
seems
to
be
Bimbo
white
bread,
not
even
toasted.
The
next
day
they
gave
me
arepas
so
hard
that
I
couldn’t
bite
into
them.
But
the
worse
was
the
service,
waiters
are
not
trained
and
have
a
horrible
attitude.
Food
came
in
a
span
of
hours,
so
some
of
us
were
done
with
our
food
while
others
were
still
waiting
for
their
order.
It
took
45
minutes
for
them
to
brew
a
cup
of
coffee
so
we
couldn’t
have
it
with
breakfast
either.
At
lunch
and
dinner
we
were
served
appetizers
after
entrees,
some
orders
were
wrong,
and
some
items
didn’t
come
at
all.
When
we
asked
for
the
missing
items
we
were
told
that
the
kitchen
was
closed
and
they
couldn’t
be
prepared
any
more.
We
ordered
a
red
wine
and
were
told
they
didn’t
have
it,
they
suggested
a
rosé.
We
didn’t
want
it
so
another
waiter
came
with
a
sample
of
white
wines.
When
we
explained
that
what
we
wanted
was
a
red
wine
he
went
back
and
found
what
we
had
order
an
hour
earlier.
I
was
so
furious
and
disappointed
that
decided
to
pay
the
day-pass
and
spent
the
rest
of
the
time
in
the
island
at
Èteka
where
everything
is
pretty,
food
is
delicious,
service
is
wonderful
and
prices
are
comparable
if
not
better.
At
the
time
to
leave
Namaste
I
tried
to
arrange
the
boat
pick
up
and
had
to
work
around
their
schedule.
I
was
originally
told
that
the
boat
was
available
every
half
an
hour,
but
to
my
surprise
that
was
not
the
case.
The
time
I
needed
(1:30
pm)
was
lunch
break
and
they
weren’t
even
sure
that
the
boat
was
going
to
be
available
because
that
is
the
day
when
they
bring
in
the
supplies.
After
lots
of
back
and
forth
we
were
finally
able
to
leave
that
nightmare
of
a
place
at
12:30
pm.
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