By far the worst place I have stayed in Cartagena. The very first day when we got the to the hotel and as soon as we walked in the room it felt like we were in an oven. The AC unit wasn’t working and every time we left the room it will turn off. How can that be possible in a city that is always hot!!! The second day the lights kept going out and in the middle of the night and by that turning off the AC again. By the third day and forward there was no water or little water coming out from the showers or sink and horrible smell coming out. Not only that you couldn’t sleep well due to all the music outside the hotel and people screaming and singing like crazy and they have the audacity to post sign saying to be silent as people are trying to sleep. There were music playing and people singing in the next rooms as well way over past midnight. I will never use this place again and I hope others don’t either. They claim in their website that they have DirecTV and other live streams but another lie. On the last day they turned off the lights and water, once that happened the AC once again was turned off making the room hot again. The only good thing was the cleaning staff, other than that everything else was the horrible. The worst of the worst place!!

This “hotel” is terrible, it is over priced, the customer service is the worst, we rented accomodation for 11 people and they came out with 3 super small rooms with capacity for 7 people, we requested to return our money and they didn’t, we had to call tourist police, what a nightmare. In the meanwhile the receptionist was just laughing all the way through… please if you visit Cartagena, never ever book in this junk “hotel” smelly like weed and used by very weird people. Ohh and they refused to give our money back so they just keep the money without any shame…

(Translated by Google) The appearance of the hotel is not good, the photos they show are not even similar to reality; In the room where we stayed, the walls are damp, even mouldy; the air works badly, it turns off after a short time, it does not turn on again and the heat in the room is unbearable; the room has no windows and the smell in the room is not pleasant; They do not have restaurant service. (Original) El aspecto del hotel no es bueno, las fotos que muestran no son ni parecidas a la realidad; en la habitación donde nos quedamos las paredes presentan humedad, incluso moho; el aire funciona mal, se apaga al poco tiempo, no vuelve a encender y el calor en el cuarto es insoportable; la habitación no tiene ventanas y el olor de la habitación no es agradable; no tienen servicio de restaurante.

Wast of time and money

A good hotel with a great location - it's just one block from the beach and Laguito and just a few minutes walk from Bocagrande. Right next to it there are many good restaurants. The area is very tourist friendly. The service was very helpful, some even spoke English which is a big plus;)

Well organized hotel, clean rooms and good customer service. Very close to the lake, located in a quiet area of ​​Cartagena. Close to restaurants, mini markets and of course the beach.

Beautiful apartment located in a well known building of the most popular area of the city. Affordable price and terrific view. Fully recommended if you're visiting Cartagena with your family.

Yaritzy, is an absolute pleasure and went out of her way to help. You'd be lucky if you got her!

Small practical aparments. Very clean

Lovely place

(Translated by Google) An excellent place in price-comfort ratio, good service with a well-equipped room, with kitchen and a giant bathroom, not to mention the balcony overlooking one of the most exclusive areas and only 50 steps from the beach. Recommended... (Original) Un exelente lugar en relación precio-comodidad, una buena atencion con una habitacion muy dotada, con cocina y un baño gigante, sin hablar del balcon con vista a una de las zonas mas exclusivas y a solo 50 pasos de la playa. Recomendado...

(Translated by Google) Poseidon del Caribe- penthouse 2101. Excellent location, the divine penthouse and Mrs. Nacira, who helped us with the meals and the cleanliness of the place is a 10, delicious cuisine is very attentive. The only drawback is that there was only one elevator for the entire building. (Original) Poseidón del caribe- penthouse 2101. Excelente ubicación, el penthouse divino y la Sra Nacira, que nos colaboró con las comidas y el aseo del lugar es un 10, cocina delicioso es muy atenta. El único inconveniente es que solo había un ascensor para todo el edificio.

(Translated by Google) This hotel is anything but a cozy place, it is full of bad smells and the rooms have very little space. If you buy packages that include this hotel as a service, don't even try it, you will be very uncomfortable. In addition, it is quite removed from the tourist area of ​​the city... (Original) Este hotel es todo menos un lugar acogedor, está lleno de malos olores y las habitaciones tienen muy poco espacio. Si usted compra paquetes que incluyan este hotel como servicio, ni lo intente, vas a estar muy incómodo. Además, está bastante retirado de la zona turística de la ciudad...