Hi Cartagena image

Hi Cartagena

Travel agency Tour agency Boat tour agency

One of the Top rated Travel agencies in Cartagena


Address

Plaza de la Aduana, Edificio Andian, Cl. 32 #5-09 Oficina 608, El Centro, Cartagena de Indias, Bolívar, Colombia

Website

www.hicartagenatravel.com

Contact

+57 321 8294476

Rating on Google Maps

4.80 (166 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Cartagena (45) team (14) experience (13) care (12) group (11) great (9) trip (9) recommend (9) amazing (8) highly (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 John T. 5 years ago on Google • 3 reviews
    Our group worked with Rob and Ivan at Hi Cartagena to book a private yacht charter. This group is A+. The yacht was beautiful, it was fully staffed, stocked with food, drinks, ice and supplies. No detail was overlooked. Their equipment is top of the line. The staff was great. They were honest, transparent and excellent communicators. Rob and Ivan are fluent in English and make sure the staff has attended to every detail. They also handled all of our airport transfers, golf outings, scuba trips, and restaurant and bar suggestions / reservations. Use them with confidence!
    3 people found this review helpful 👍

  • 5/5 Jay B. 1 year ago on Google • 87 reviews
    Excellent communication! Recommend them for the Chiva Party Bus Tours. Great prices and a lot of the experiences they have are better prices than AirBnb experiences! For our party bus, we have Fernando as a host and he was amazing! Lots of fun and he took care of us! One word of caution: don’t eat the arepas at the bus stop lol. My girlfriend and I got super sick the next day! Jajajajaja Other than that, Hi Cartagena was a really good service for everything! A+
    1 person found this review helpful 👍

  • 5/5 HeladosdePaila D. 6 months ago on Google • 237 reviews
    Great experience with Hi Cartagena, employees were súper warm and help you with everything in your trip. Enjoy your holidays, with the best ☀️🍸🌊

  • 5/5 Alfredo P. 1 year ago on Google • 5 reviews
    I planned my marriage proposal with Hi Cartagena. They made the moment very special. Luisa and David were very helpful and very informative. It was a magical night for me and my fiancee. The pictures David took were phenomenal and the sailboat I rented was truly a beauty. The violinist was truly remarkable. I want to thank the Hi Cartagena for a job well done. I would highly recommend Hi Cartagena to anyone. There was a slight inconvenience with the event however it was out of Hi Cartagenas control. I am highly appreciative of all the work done on my proposal. Blessings to all !
    1 person found this review helpful 👍

  • 5/5 Minesh K. 2 years ago on Google
    Listen to me!!! This is how easy it is. You call and ask for Rob. You tell Rob what you want. Rob then goes and fulfills your order. As simple as that. Excellent accommodations, wonderful company, and the food recommendations were to die for. Of course nothing in life can ever be perfect but Hi Cartagena will surely try to get to it as close as they can. I highly recommend it. Also the pricing is not out of this world.
    1 person found this review helpful 👍

  • 5/5 Linda S. 2 years ago on Google
    Hi Cartagena played a pivotal role in planning my company's incentive trip of 15 people to Cartagena. With a crazy schedule, they took the burden off my hands and were able to understand what our goal was for the trip in just one call. The Concierge team created an itinerary based on our needs. From cultural immersion to private dining and private yacht rentals, they made the process seamless for all of us. I couldn't recommend Hi Cartagena travel more highly. The experience was excellent.
    1 person found this review helpful 👍

  • 5/5 Amanda C. 4 years ago on Google • 38 reviews
    Hi Cartagena was amazing from the beginning. We couldn’t have imagined a better intimate wedding experience with our friends and family in Cartagena. Angie & the team were absolute GOLD... our wedding weekend magical and the team ensured our guests were taken care of the entire time. Angie and the team exceeded our expectations... We made lifelong friends from Hi Cartagena and we can’t wait to visit again. Book them to ensure you have the wedding of your dreams!!!

  • 5/5 laura f. 11 months ago on Google • 21 reviews
    What can I say? Hi Cartagena’s beach club is where it’s at!! Kate and her team worked so hard to make this experience something out of this world!! She gave us so many surprises from having a DJ, bringing the molecular mixologists from Elixir to the center pieces in the table settings for our lunch. Like Wow the food, the drinks, the pool was everything we wanted and more! We felt like little kids playing in the water. This was one of the highlights of my wedding and the best pre-wedding event!

  • 5/5 Nicholas Granata J. 2 years ago on Google • 9 reviews
    Bachelor Party Organized by Hi Cartagena - FANTASTIC We took a trip to Cartagena in mid-February (2022), we had a big part of 12 for a bachelor party. The bottom line : Hi Cartagena did a phenomenal job and really took care of us. I was the group organizer and I had contacted other companies about getting a package together for our group. Right from the beginning, Hi Cartagena replied quickly to my email and offered an itinerary for exactly what our group was looking for. I worked with Dhruv and he put together a custom itinerary for 4 days for our group. Traveling during the world during Covid/pandemic can be stressful and Hi Cartagena made everything so easy. They drove us/to from the airport and brought us to our house, which was a beautiful 11 bedroom mansion right in the heart of the walled city, pool, hot tub, AC, the whole 9 yards. They had a welcome dinner for us waiting too. We had a bilingual (Spanish/English) speaking concierge with us the whole time during the day and night time going out. He facilitated us always getting into any bar/club we wanted, getting us a table (which we all know can be a challenge for a very large group). They stocked the house with everything we needed (snacks, food, drinks etc). Hi Cartagena TAKES CARE OF YOU, with exceptional customer service. They are the definition of Colombian hospitality and make you feel welcome and safe. Special thanks to Dhruv for setting up our initial itinerary. Roberto for taking care of anything we needed. Ricardo our security at night who watched over us, housekeeping for always making us breakfast and keeping the house clean. And of course Juan, who was our main concierge and took care anything we needed but also hungout with us and really was part of our crew. Also, special mention to Sammy – who takes care of all the ‘behind the scenes’ stuff for Hi Cartagena that other people might now realize.

  • 5/5 Paritosh K. 5 months ago on Google • 4 reviews
    A Stellar Stay in Cartagena: A Heartfelt Thank You I recently had the pleasure of staying at your villa in Cartagena, and I wanted to express my sincere gratitude for the exceptional experience provided by your dedicated team. From the moment we arrived until the day of our departure, every aspect of our stay was executed with precision and genuine care. First and foremost, I would like to extend my heartfelt thanks to the team responsible for our daily breakfast. The attention to detail and commitment to ensuring our meals were prepared to our liking each day truly elevated our mornings. The culinary experience was not just a routine service; it felt like a personalized touch that made us feel valued and well-taken care of. Equally commendable was the housekeeping team, who consistently ensured that our rooms were impeccably maintained. The level of cleanliness and attention to detail mirrored the standards one would expect from a top-notch hotel. Returning to a freshly made and inviting room after a day of exploration added an extra layer of comfort to our overall stay. A special mention is also deserved for the security personnel on duty during the night. It was evident that they took their job seriously, and their professionalism did not go unnoticed. Feeling secure and knowing that there was a dedicated team ensuring the safety of the property contributed significantly to our peace of mind. In summary, it takes a cohesive and dedicated team to create a memorable experience for guests, and your villa in Cartagena has certainly achieved this. The seamless coordination and genuine hospitality exhibited by your staff have left a lasting impression on us. Please convey our sincere thanks to the entire team for their hard work and commitment to excellence. Once again, thank you for providing us with a wonderful and memorable stay. We look forward to the opportunity to return and enjoy the hospitality of your villa in the future.

  • 5/5 Juan G. 2 years ago on Google
    Hi Cartagena was outstanding! They are extremely professional, accommodating and efficient. I recommend them to anyone needing a boat rental in Cartagena. Our skipper and their first mate were excellent and very on top of things. Thank you for a great day.

  • 5/5 Danielle U. 1 year ago on Google
    JESUS WAS AMAZING!! Totally recommend. He ensured that our stay was special, and was able to help us pivot plans due to weather permitting cancellations. When initially booking- request Jesus if you want quick responses/reservations/results. He also helped us with anything we needed when we got there. The staff was also amazing, help me put decorations up and blow balloons before our whole party got there. They were super accommodating with anything we needed at any moment.

  • 5/5 Lisimba P. 1 year ago on Google
    I contacted them for my proposal shoot in Cartagena Colombia! Easily a moment I would never forget. The team was so helpful, attentive and paid great attention to detail. They helped with poses. Went on the boat through the rough seas and even did more than we expected. They capture the entire moment so beautifully. I’m still in awe! I will definitely recommended this for all your needs.

  • 5/5 Nicholas S. 1 year ago on Google
    I can not say enough about Rob and his Hi Cartagena staff. Everything went accounting to plan and we all had an amazing time. He arranged great meals for us and an awesome yacht experience which is highly recommended! The property we stayed at was a great location. Rob is a man of his word and comes through for you with whatever you could possibly need. Thank you everyone! Until next time!

  • 5/5 George D. 1 year ago on Google
    What an exceptional experience! Jesus was the greatest guide and host. He made us feel right at home, meaning how comfortable we all felt under his wing. He took us to great restaurants, and also brought great carryout dishes to the house. From the boat tours exploring the islands, to playing 18 wholes of golf on the coast of Colombia, we had a great time. I would recommend Jesus over and over. Until next my good friend! 🤙🏽

  • 5/5 Anil S. 1 year ago on Google
    Our group had an excellent experience with Hi Cartagena! Everything was taken care of from the start to finish during our stay in Cartagena and we would rebook with them in a heartbeat. We booked our trip through Andy and he made sure we always had everything we need. Our concierge Jesus went above and beyond to ensure our needs were met 24/7! The Chef also cooked the most delicious food we’ve ever had! I would highly recommend Hi Cartagena!

  • 5/5 Brennan R. 1 year ago on Google
    Hi Cartagena was such a pleasure to work with! They cover ALL ends from transportation, to excursions, to photography and video packages. They are a well-rounded company and they genuinely care about making sure your vacation goes exactly how you picture it. BIG shout out to our amazing photographer Joseph. He is such a gentleman and so good at what he does. He went out of his way to make sure everyone was happy and taken care of. My group of 13 and I absolutely loved him! He is like family to us now. Thank you again!

  • 1/5 Jose D. 2 years ago on Google
    A friend rented a boat from Hi Cartagena a few months back and their communication was terrible. The boat was old and very expensive. I feel bad for my friend who paid a lot of money to experience. Cartagena has better company's- honestly I think he would have been better showing up and renting a boat straight from the dock. This company seems like a middle man that is not doing a great job!

  • 5/5 Louis F. 2 years ago on Google
    From start to finish Cartagena was the resource for a perfect bachelor party. They handled everything that we needed and I more than appreciated the responsiveness from the staff. If you are taking a trip to Cartagena this is THE group to use!

  • 5/5 john a. 2 years ago on Google
    These guys knocked it out of the park. Andy who happened to be the sales guy that I dealt with was one of the best sales reps I have ever worked with. I have to mention I have been working in sales for quite some time and come into contact with many different personalities. Even once I was there and his job was "done" he still texted me every morning asking how the previous day went and if I needed anything. A constant point of contact with attention to detail. Rob and Juan our concierges handled any request we had on the drop of a dime. They were crucial to navigating the city and making sure we could enjoy ourselves without having to worry about anything. I have been fortunate to have been on many trips and these guys killed it. I would highly suggest going all out on the boat ( get the big boy ) and talk to them about a Private Island dinner after the day on the boat. Bravo gentleman. We already have guys in our group talking about going back, thank you for everything.

  • 5/5 Joshua R. 2 years ago on Google
    The team at Hi Cartagena was perfect, I messaged them on what’s app on Dec 31 2021 asking if they a) knew of a good place for me and my 5 friends to party for the night, and b) if they could get us a table. The team at Hi Cartagena executed on both, immediately, within 10mins of messaging them I had tickets and the LAST table at Cafe Del Mar for New Years. It was amazing service, I will never forget it.

  • 5/5 Candiss P. 1 year ago on Google • 1 review
    I planned my 40 birthday trip to Cartagena this July and Hi Cartagena made everything amazing for me. The chef was amazing the photographer was hands down the best but our concierge Jesus was everything. It was 9 ladies and between Jesus and Joseph made us feel very safe took us all around the city and made sure we made it back safe. This was one of the best girls trips I’ve ever been on and I thank Hi Cartagena(Jesus and Joseph) for that. I never had to ask for anything because Jesus made sue everything was taken care of. I would highly recommend Hi Cartagena.
    2 people found this review helpful 👍

  • 1/5 Laura M. 9 months ago on Google • 2 reviews
    Only gave 1/5 stars because there was not a 0/5 star option. Terrible experience with booking a trip to Makani Beach Club with Hi Cartagena. We were given a completely vague location as a meeting point. We were not able to get a hold of anyone from Hi Cartagena and it it weren’t for the kind personnel at the port we would have missed our trip. Horrible experience booking through Hi Cartagena, would not recommend to anyone. Will ensure that all of our friends and family avoids their services in the future.


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