IPS Delta is a new headquarters for members of Mutual Ser EPS contributory regime, for outpatient consultation services of all specializations, only some small dermatological procedures are performed. They are located on the street diagonal to the Bolívar stone cai in the direction of Pedro de Heredia Avenue, so I consider it to be strategically located for the central neighborhoods of the city. At the entrance you will find staff who can guide you on any concerns or processes to follow and who will assign you a shift depending on your requirement. I found the customer service and assistance staff to be friendly and collaborative as they show interest in providing you with good service. Going out on the right at the bottom you will find a pharmacy to claim medicines. To highlight the Zona application, be an affiliate. In general, good service, clearly you must wait a certain time to be attended due to the number of people who come to the place, it is a spacious space with good lighting.

The best IPS in Cartagena. This new headquarters for medical services for contributing members of Mutual Ser EPS is very good, it has almost all the services that a patient may need, from dentistry and specialties, to radiology. The laboratory service is very fast despite receiving a large number of users. Scheduling appointments through WhatsApp can be a little slow, by call it is very fast and you can choose which day is most convenient. On the other hand, the air conditioning works very well, the seating is comfortable but not ergonomic, they offer free filtered water, there is WiFi, the bathrooms are modern. The place is nice, organized and quiet. What makes this the best IPS in the city is its digitized and very well organized shift assignment system.

It is a modern and very organized Ips. I could say that it is one of the most beautiful and organized there is. The attention is fast. The technology is good and there are two elevators which facilitates the flow of patients. It is very well distributed. The medical care is excellent.

Excellent facilities and excellent service

(Translated by Google) In Cartagena, especially in the Piedra de Bolívar sector, there is IPS that provides services to the Eps Mutual Ser. It is a recently-built building, with spaces designed in accordance with the hospital standard for this institutional use, evident in the waiting rooms, accesses, fixed points, elevators, clinics. The attention of the staff that works there is good. (Original) En Cartagena especialmente en el sector de Piedra de Bolívar se ubica está IPS que presta servicios a la Eps Mutual Ser. Es una edificación de reciente construcción, con espacios diseñados conforme a la norma hospitalario para este uso institucional, evidenciándose en las salas de esperas,accesos, puntos fijos,acensores,consultorios. La atención del personal que allí labora es buena.

Excellent and spacious facilities, service is very fast, it helps that they have a lot of customer service staff. It has wheelchairs for user use and a beverage and consumable dispensing machine. In addition to an audifarma to claim the medications right there.

Very good, the waiting room is comfortable, the service is fast and well organized. There are several windows available and the attention of their workers is very good, they are very friendly.

(Translated by Google) Hi, good morning. It seems to me that more improvement is needed for the platform and the Delta Cartagena IPs service is quite crude. They should work more to improve customer service both by cell phone or landline. But that the numbers are currently linked ... and that they serve to communicate us perfectly and on time (Original) Hola Muy buenos días. Me parece que le falta más mejoría para la plataforma y el servicio de IPs Delta cartagena esta bastante crudo. Deberían de trabajar más para mejorar el servicio de atención al usuario tanto por vi a a celular o fijo. Pero que los números estén actual ligados.. .Y que sirvan para comunicar nos perfectamente y a tiempo

(Translated by Google) Excellent service and fast attention (Original) Excelente servicio y atención rápida

(Translated by Google) CARTAGENERA LOCATION: Going down the Piedra Bolívar caí Very organized and clean, for me they are the two key factors of a place where medical attention is provided. (Original) UBICACIÓN CARTAGENERA: Bajando por el caí de Piedra Bolívar Muy organizada y limpia, para mi son los dos factores claves de un lugar dónde se presta atención medica.

Very good attention in everything The best health system so far

(Translated by Google) Recommended, organized, 100% silent. Belonging to mutual being has been worth continuing my controls! (Original) Recomendado, organizado, 100% silencioso. Pertenecer a mutual ser ha valido la pena continuar mis controles!

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) Good attention, fast and agile... Good doctors... (Original) Buena atención, rápida y ágil... Buenos doctores...

(Translated by Google) Very good attention, excellent facilities! (Original) Muy buena atención, excelente instalaciones!

(Translated by Google) Excellent attention area, very well organized and excellent attention (Original) Excelente área de atención, muy bien organizada y excelente atención

(Translated by Google) So far the best in ips continue with that very good service (Original) Hasta ahora lo mejor en ips sigan con esa muy buena atención

(Translated by Google) Very good facilities, excellent attention, a qualified staff and the doctors attend with a very good human sense, congratulations (Original) Muy buenas instalaciones exelente atencion un personal calificado y los médicos atienden con sentido humano muy bueno los felicitos

(Translated by Google) What I see is that it is not good for an assessment, they did absolutely nothing to me and they charged me full, I did not think. The place is beautiful, we hope it continues like this ... (Original) Lo que veo es que no esta bien por una valoración, no me hicieron absolutamente nada y me cobraron full, no me pareció. El lugar es bonito esperemos continúe así...

They told me that this IPS was one of the best but the poor attention of the health personnel leaves a lot to be desired. Today I was treated by a doctor named JASMIN DEL CARMEN PRIETO HURTADO who is very rude and rude, I told her that I felt bad and the only thing he did was write and write without reviewing me, very rude and rude. It's my first day at this ips and I don't feel comfortable, I thought there would be better service. Like the girls at the reception, very rude to the elderly.

I don't find the lack of empathy that the girls at the reception have. I arrived 4 minutes late for the appointment because it was raining today and the girl told me that they couldn't see me. And it tells me I have to call again to reschedule the appointment. It is unfair because we make efforts to go and they do not give us any solution.

Their facilities are in perfect condition, the service is excellent and they are very responsible in what they do... I congratulate them for continuing like this.