EPS Sanitas Providencia image

EPS Sanitas Providencia

Medical center

😐 It cannot be denied that Eps SANITAS is one of the best service providers in the health sector, but since here it is about evaluating and giving opinions about the physical establishments and the staff that work there, I cannot give more than three stars and I think that it's too much. The times tha... People often mention service, staff, attention, good,


Address

Dg. 32 #156, La Concepción, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia

Rating on Google Maps

4.30 (61 reviews)

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Working Hours

  • Thursday: 6 am to 8 pm
  • Friday: 6 am to 8 pm
  • Saturday: 7 am to 1 pm
  • Sunday: Closed
  • Monday: 6 am to 8 pm
  • Tuesday: 6 am to 8 pm
  • Wednesday: 6 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (7) staff (7) attention (7) good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 aurora t. 3 years ago on Google • 147 reviews
    It cannot be denied that Eps SANITAS is one of the best service providers in the health sector, but since here it is about evaluating and giving opinions about the physical establishments and the staff that work there, I cannot give more than three stars and I think that it's too much. The times that I have had to go to this center, the lack of service and friendliness of the staff has always been evident and I clarify that the main ones with this problem are those who are in customer service and cashiers, who are the first to deal with the patients who They go there, it is a shame that the staff damages the image of an entity. It is still incredible that at this point you cannot pay co-payments by card "they only accept cash. Likewise, the number of people in the laboratory is incredible, taking into account the pandemic situation.
    5 people found this review helpful 👍

  • 1/5 César David Llanos R. 1 year ago on Google • 10 reviews
    Bad attention. They do not provide adequate information. Receptionists provide poor service
    4 people found this review helpful 👍

  • 1/5 dina t. 1 year ago on Google • 10 reviews
    Terrible attention, in terms of examinations and authorizations, they want the patient to do everything on their own, they do not provide adequate information, but the doctors' attention is excellent.
    3 people found this review helpful 👍

  • 5/5 Amado R. 10 months ago on Google • 181 reviews
    In fact, it is my place of care, according to the contributory regime, and here I carry out medical examinations and appointments scheduled by the EPS.

  • 5/5 Dairo S. 4 years ago on Google • 81 reviews
    Excellent eps, with a very good building with many services offered for the comfort of users, warmth in the attention of all the staff, good location, with parking and access to transport routes, it has the pharmacy next door which makes it more convenient the stay
    1 person found this review helpful 👍

  • 4/5 W 8 months ago on Google • 76 reviews
    If it were not for the difficulty of parking for people who must travel to the site in their vehicle, it would undoubtedly be classified among the best and most comfortable places to attend to health-related matters. Attentive staff, impeccable facilities and very attentive medical staff.
    1 person found this review helpful 👍

  • 1/5 MARIA ILDARI ARCILA M. 2 years ago on Google
    (Translated by Google) I have been a member for two years and I regret having done it since making an appointment is a process. I keep insisting and I still have not succeeded (Original) Llevo dos años afiliada y me arrepiento de haberlo echo puesto que para pedir una cita es un proceso.Sigo insistiendo y aun no lo logro
    2 people found this review helpful 👍

  • 5/5 Paola Margarita J. 1 year ago on Google
    (Translated by Google) Good service, everything was very organized. (Original) Una buena atención estaba todo muy organizado
    1 person found this review helpful 👍

  • 5/5 guillermo t. 10 months ago on Google • 8 reviews
    Very good health entity, it fully cares about the health and well-being of its members.

  • 4/5 Jose Carlos Villa C. 11 months ago on Google • 3 reviews
    A good place and well located in the city for better access to many neighborhoods in the south and east. Your attention is good.

  • 5/5 Sashajez C. 3 years ago on Google
    (Translated by Google) Rigorous access to its facilities, clean, patient staff willing to help and channel your requirements. (Original) Riguroso acceso a sus instalaciones, limpio, personal paciente con deseo de ayudar y canalizar tus requerimientos.

  • 4/5 Miguel Antonio p. 1 year ago on Google
    (Translated by Google) ok just that (Original) Bien, solo eso

  • 4/5 Stiven B. 1 year ago on Google
    (Translated by Google) excellent attention (Original) Exelente atencion

  • 1/5 G P. 2 years ago on Google
    (Translated by Google) Terrible customer support at checkout and admissions (Original) Pésima atención al cliente en caja y admisiones

  • 5/5 Yenifer Villegas c. 1 year ago on Google
    (Translated by Google) Very good attention (Original) Muy buena la atencion

  • 4/5 Adolfo C. 2 years ago on Google
    (Translated by Google) Very good service (Original) Muy buena stencion

  • 1/5 Carlos Enrique Díaz p. 2 years ago on Google • 1 review
    Appalling. For. An appointment. Telephone. For. Q. Dan. That. Number led. One month. Treating me. D. Communicate and. Nothing to. Wait. Q. Let him die. Patient. For. Reply in. Case. D. Delayed. D. Payment. There is. Yeah. They immediately suspend. The service
    3 people found this review helpful 👍

  • 1/5 Yourys C. 5 years ago on Google • 1 review
    Very bad experiences with the sanitas entity. Specialized appointments that are never scheduled. I want to make a dental appointment from your portal, I can't. I have called all the numbers that appear and they do not allow me to schedule an appointment anywhere. It does not work !
    2 people found this review helpful 👍


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