Sonrisa Perfecta Dental - Tarsys Loayza Roys image

Sonrisa Perfecta Dental - Tarsys Loayza Roys

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One of the Most Reviewed Dentists in Cartagena


Address

Bocagrande, Carrera 3 #6-128 Edificio Centro de Negocios, 2do Piso. Oficina 204, Cartagena de Indias, Bolívar, Colombia

Website

sonrisaperfecta.com.co

Contact

+57 310 3664278

Rating on Google Maps

4.90 (847 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 7 am to 6 pm
  • Tuesday: 7 am to 6 pm
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: tooth (11) whitening (9) doctor (9) Tarsys (9) service (9) clinic (9) teeth (8) treatment (8) Loayza (8) cleaning (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Jessica C. 2 years ago on Google • 8 reviews
    I found this place via searching on google. I checked out their website everything seemed wonderful. I was going to be in town so I figured I could get a teeth cleaning and whitening for a far much reasonable price. After inquiring I was left with the doubt as to my this place was quoting me in dollars being as how I was going to have pesos, let alone at a price of almost $250 dollars which would be the same as in the USA. I live in the USA but have family from there. When I arrive I felt like I was going into outer space with the astronaut suits they had on and how they spray you down calling it sanitizing. I had an inconvenience when I was being charge because again they charged me in dollars when I had pesos meaning when you do the exchange rate I was getting charged even more. They corrected that issue. However, if I am paying the same amount of money as back in the USA, I expect to have a real consultation with the actual doctor. Instead, I had my cleaning and whitening done by the assistant, which she didn't take the time to explain the process and a step by step of how long the procedure was for or what was she going to do first. She just said lay back and open your mouth. I was in the chair for what seemed like forever and I NOT once saw or spoke to the actual doctor herself. Hence my 2 star review because for all that nonsense I could've just very well used my dental insurance back home for the cleaning and paid the same amount for the whitening and had a consultation with the ACTUAL DOCTOR.
    15 people found this review helpful 👍

  • 5/5 Richard E. 1 year ago on Google • 11 reviews
    Where do I begin?… I’m visiting Cartagena Colombia from the US for the first time and I develop a tooth ache. I did the usual. I googled Dentist Cartagena Colombia. My results varied but I decided on Dr Tarsys. I called her office and was greeted by a very professional, calming voice asking how she could help me. I told her I had a bad tooth ache and needed to be seen. They had me in the same day and had my tooth fixed that evening. They stayed until 9pm to fix the cracked Cavity I had developed. I ended up returning for a teeth whitening treatment because I felt so comfortable in their very caring hands. By far the best dentil experience I have had in my life. Her office had fresh flowers and looked like it belonged in Beverly Hills.
    1 person found this review helpful 👍

  • 5/5 William H. 4 months ago on Google • 9 reviews
    I visited Sonrisa Perfecta Dental as I had an abscess over front tooth. The dental office and facilities were immaculate. I had a consultation with Dr and then an inspection. I was informed I needed an extraction, clean, laser and temporary tooth. I agreed to price and treatment. The surgery took 3 hours. It was carried out to the highest standards. I was then given mouthwash, and tablets with full instructions. I received email stating any problems keep us informed. A top dental practice. Strongly recommended.
    2 people found this review helpful 👍

  • 5/5 Alejandra L. 1 year ago on Google • 4 reviews
    My husband and I visited Cartagena for a vacation. My husband randomly suggested for us to get our teeth cleaned here in Cartagena because the prices are less expensive compared to the prices in the USA. Well, to my surprise this has been one of the most personal rewarding gifts I gave myself. You see, I had a chipped tooth since I was 8 years old and became used to insecurity of not smiling with confidence. Whenever I smiled I made sure my bottom lip would cover the chipped tooth. Dr. Tarsys pointed out the chipped tooth and said “You have a beautiful smile and you should fix that” No other dentist ever told me to so, I guess they were being polite" but her straight forward approach made me realize that I had to do this for me. When Dr. Tarsys finished fixing my tooth and I saw the extraordinary work she did to it, I cried. i can't thank her and her team enough ( Yolanda and Liliana) for bringing to life the smile I hid for so long. I will go back to Dr. Tarsys for more things I need done. For those that say her service is pricey, you don't value EXCELLENT, IMPECCABLE, TOP NOCH service. I am grateful we found Dr. Tarsys. Again, thank you, thank you, thank you. P.S. Dr. Tarsys, if you can please showcase the before and after photos.
    2 people found this review helpful 👍

  • 1/5 Fatou S. 5 months ago on Google • 6 reviews
    My experience after spending $300 CAD on teeth whitening was utterly disappointing. Not only did I end up with unsightly white spots on my front teeth and strange marks, but the entire treatment was excruciating and far from satisfactory. I observed no noticeable improvement except for the unwelcome marks. My appointment was scheduled for 6:00 PM, but I wasn't attended to until around 6:30 PM or even 6:40 PM, with no apologies offered by the staff. The individual conducting the treatment lacked basic courtesy—no initial greeting or introduction from her side. She abruptly handed me a gown and slippers, and upon lying down on the chair, she shoved glasses on my face. This was surprising given my earlier interaction with Dra Loayza, who was friendly, as well as the kind receptionist. It was weird as I find colombian so friendly so I took the initiative to introduce myself and attempt small talk by asking for her name but she did not seem interested at all or perhaps was it the language barrier. Before starting the procedure, she didn't bother to ensure my comfort. There was no display of the anticipated before-and-after images or explanation of what to expect from the treatment, as I've typically experienced with dentists. The room's excessive coldness from the AC made me shiver, and she placed my head at the edge of the headrest which was causing a throbbing pain. I regret not canceling the service after the painfully rushed 'cleaning' part , which lasted a mere 5 minutes. I even unintentionally swallowed a cleaning agent (baking soda I assume) as I was choking, but her delayed response to suck out the product and lack of concern aggravated the situation, leaving me with an unpleasant taste in my throat for the rest of the treatment. During the whitening process, the mouthpiece initially used was soft, but she later added a rigid one, causing intense discomfort and gum pain. Despite my expressing discomfort, she insisted I stay still. Overall, it was the worst decision to undergo treatment there. It's quite regrettable for them because I was actually trying out their service. The primary purpose of my visit to the clinic was to address a missing tooth and get a dental implant before my departure for Montreal. Additionally, my sisters and I had plans to return for veneers. However, this basic whitening treatment has left me feeling traumatized.

  • 5/5 Malan S. 10 months ago on Google • 3 reviews
    I found this clinic trough my friend who found it by total hasard....I was impressed by their kindness.. I was well received.. what struck me the most was the devotion of Dr. Loayza ... she even scolded me. first, I had a bridge because I was missing a front tooth... result of the work: if you don't know, you won't notice it.. I came back for crowns.. I left satisfied.. .so far I wonder if it's me in the mirror...good experience..I highly recommend this clinic
    1 person found this review helpful 👍

  • 5/5 Shakerrah C. 1 year ago on Google • 3 reviews
    Best experience ever, she was very detailed and took her time. I have the perfect smile, defintely recommend coming here.
    1 person found this review helpful 👍

  • 5/5 Janis Paola Correa Arellano Paola Correa A. 2 years ago on Google
    Excellent experience in Dr. Loyza's clinic since you call to make an appointment, the attention at the reception and the best the doctor is incredible! He explained the whole process to me and gave me tips to maintain good oral health. I highly recommend them.
    2 people found this review helpful 👍

  • 5/5 Maria C. 1 year ago on Google
    Excellent experience in the clinic of Dr.Tarsys Loayza , It is the best thing that has happened to me to have fauns her . I recommend it.
    2 people found this review helpful 👍

  • 5/5 Rachel S. 3 years ago on Google
    I'm from the United States & found the doctor on Google. I did teeth cleaning and whitening. I must say, I've never had such a thorough teeth whitening and cleaning in the United States. Many places need multiple sessions. My teeth were cleaned and whitened in a single session. They shine. The doctor is very intelligent in her craft and her staff is very accommodating. I highly recommend this clinic for your needs.
    1 person found this review helpful 👍

  • 5/5 Katerine Lopez a. 1 year ago on Google
    I thank God for putting Dr. Loayza in my path, she is an angel who changed my life and gave me a beautiful smile
    1 person found this review helpful 👍

  • 5/5 Viviana L. 1 year ago on Google
    Have gone several times and always receive considerate and timely care!
    1 person found this review helpful 👍

  • 5/5 Ober Enrique Roa O. 1 year ago on Google
    I thank god for putting Dr. Loayza in my path! I love her, love her dental clinic, love her staff and love my veneers!!! Thank you Dr. Loayza for make my life more easy.
    1 person found this review helpful 👍

  • 5/5 KATERINE LOPEZ A. 1 year ago on Google
    I was very impressed with the professional staff and how well they seem to work together. The high level of technology is wonderful. I love my veneers!!
    1 person found this review helpful 👍

  • 5/5 Kate L. 5 years ago on Google
    Best dental clinic
    1 person found this review helpful 👍

  • 5/5 Lucia G. 2 years ago on Google
    (Translated by Google) Excellent service! Very happy (Original) Excelente servicio! Muy contenta

  • 5/5 Josefa Toral M. 2 years ago on Google
    (Translated by Google) Dr. Tarsys thank you for being so professional in and with your work and your team makes us feel comfortable, calm and beautiful ... Thank you doctor. (Original) Doctora Tarsys gracias por ser tan profesional en y con su trabajo además su equipo de trabajo nos hace sentir cómoda, tranquila y bella...Gracías doctora.

  • 5/5 Luis Miguel E. 2 years ago on Google
    (Translated by Google) Excellent service, very good attention, thank you very much for everything !! (Original) Excelente servicio, muy buena atención, muchas gracias por todo!!

  • 5/5 Jose H. 2 years ago on Google
    (Translated by Google) Excellent service! Very complete bio-safety protocol and the staff is very cordial. 100% recommended. It lives up to its name. (Original) Servicio excelente! Protocolo de bio-seguridad muy completo y el personal es muy cordial. Recomendada 100%. Hace honor a su nombre.

  • 5/5 gloria e. 2 years ago on Google
    (Translated by Google) Excellent, impeccable and with professionalism to the surface. The implants are unique and odorless with robotic technology. With human quality, cleanliness and biosecurity. (Original) Excelente, impecable y con el profesionalismo a flor de piel. Los implantes son únicos e inodoros con la tecnología robótica. Con calidad humana , limpieza y bioseguridad.

  • 1/5 Priscilla K. 2 years ago on Google • 1 review
    The doctor here tried to take advantage of me being from another country and not able to really understand her, the communication was horrible, the consultation was unbelievable, I was told to be there at 11:30 then I got there and they would not let me in saying come back at 1, I had just got off plane, didn't even have phone service yet, so the next day I went back and tried again, and the doctor seen me at my weakest point and jumped right onto the Take advantage of the foreigner immediately!!!! I was blessed with a host that called a family member, took me the next day and was under 1/2 the cost of SPA, USA PEOPLE BEWARE!!!
    16 people found this review helpful 👍

  • 5/5 Carlos D. 1 year ago on Google • 1 review
    I have nothing but amazing feedback to provide about Sonrisa Perfecta Dental. From the minute that I entered to when I left in the numerous times that I went to the clinic, I was treated with care and kindness. The facility is clean, upscale and modern and the covid protocols are the best I've seen. I totally recommend this location with gentle and friendly staff.
    4 people found this review helpful 👍

  • 5/5 Olga A. 1 month ago on Google • 1 review New
    I have no words to express my gratitude for the service dedication and professionalism of the entire team of Dr. Loayza’s clínic especially to the doctor Loayza thanks so much for being so especial!
    4 people found this review helpful 👍


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