1/5 Fatou S. 5 months ago on Google • 6 reviews
My
experience
after
spending
$300
CAD
on
teeth
whitening
was
utterly
disappointing.
Not
only
did
I
end
up
with
unsightly
white
spots
on
my
front
teeth
and
strange
marks,
but
the
entire
treatment
was
excruciating
and
far
from
satisfactory.
I
observed
no
noticeable
improvement
except
for
the
unwelcome
marks.
My
appointment
was
scheduled
for
6:00
PM,
but
I
wasn't
attended
to
until
around
6:30
PM
or
even
6:40
PM,
with
no
apologies
offered
by
the
staff.
The
individual
conducting
the
treatment
lacked
basic
courtesy—no
initial
greeting
or
introduction
from
her
side.
She
abruptly
handed
me
a
gown
and
slippers,
and
upon
lying
down
on
the
chair,
she
shoved
glasses
on
my
face.
This
was
surprising
given
my
earlier
interaction
with
Dra
Loayza,
who
was
friendly,
as
well
as
the
kind
receptionist.
It
was
weird
as
I
find
colombian
so
friendly
so
I
took
the
initiative
to
introduce
myself
and
attempt
small
talk
by
asking
for
her
name
but
she
did
not
seem
interested
at
all
or
perhaps
was
it
the
language
barrier.
Before
starting
the
procedure,
she
didn't
bother
to
ensure
my
comfort.
There
was
no
display
of
the
anticipated
before-and-after
images
or
explanation
of
what
to
expect
from
the
treatment,
as
I've
typically
experienced
with
dentists.
The
room's
excessive
coldness
from
the
AC
made
me
shiver,
and
she
placed
my
head
at
the
edge
of
the
headrest
which
was
causing
a
throbbing
pain.
I
regret
not
canceling
the
service
after
the
painfully
rushed
'cleaning'
part
,
which
lasted
a
mere
5
minutes.
I
even
unintentionally
swallowed
a
cleaning
agent
(baking
soda
I
assume)
as
I
was
choking,
but
her
delayed
response
to
suck
out
the
product
and
lack
of
concern
aggravated
the
situation,
leaving
me
with
an
unpleasant
taste
in
my
throat
for
the
rest
of
the
treatment.
During
the
whitening
process,
the
mouthpiece
initially
used
was
soft,
but
she
later
added
a
rigid
one,
causing
intense
discomfort
and
gum
pain.
Despite
my
expressing
discomfort,
she
insisted
I
stay
still.
Overall,
it
was
the
worst
decision
to
undergo
treatment
there.
It's
quite
regrettable
for
them
because
I
was
actually
trying
out
their
service.
The
primary
purpose
of
my
visit
to
the
clinic
was
to
address
a
missing
tooth
and
get
a
dental
implant
before
my
departure
for
Montreal.
Additionally,
my
sisters
and
I
had
plans
to
return
for
veneers.
However,
this
basic
whitening
treatment
has
left
me
feeling
traumatized.